When the sizzle of a sales pitch fizzles in the wake of the work necessary to fill the order, it's a great time to offer customers a perk to keep them occ... Read more
Recent Customers Articles
A bike-shop owner explains how his business has benefited from sponsoring bicycle races and other community events. Read more
A serious voice-mail user gives readers some advice on how to get the most out of their voice-mail system. Read more
A quick look at how a printing company turned to its employees to solve problems they had with a job-order form. Read more
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