E-commerce


Recent E-commerce Articles

The Real Economy

The dot-coms have faded. Is that the end of high-tech start-ups?  Read more

Internet Dreams

What's next for the Web?  Read more

Why Disney and ATT Went Astray in Dot-comland

Newspaper headlines are filled with reports describing the demise of dot-com firms. The rapid reversal of fortunes, however, has not been limited to pure-...  Read more

What do you think the most important trend affecting small business will be?

E-Commerce and Internet in Business mentor Jakob Nielsen responds to the following questions: What do you think the most impor...  Read more

Keep Web Site and Business Working as One

Hardly a day goes by that I don't hear some variation on the following statement from a client: "We have a Web site, but it just doesn't seem to be contri...  Read more

Upstarts: Internet Salvage

Online companies are falling left and right. But for some start-ups, that spells opportunity.  Read more

A Helping Hand With Taxing Matters

Inc. asked 12 small business owners to evaluate the most popular tax advice Web sites.  Read more

Everything New Is Old Again

In search of dot-coms that are standing on 'terra firma?' By using various criteria ranging from history to profitability, Inc. tries to find six 'rea...  Read more

Meet the New Boss

Patrcia Seybold, author of The Customer Revolution: How to Thrive When Customers Are In Control explains how companies can stay afloat in a world wher...  Read more

Law and Ardor

Switching their strategy, Bertelsmann Music Group decided to lend a hand to rival Napster -- a deal that will benefit both companies.  Read more

Look Who's Making Money On The Net

Profiles of six companies that, believe it or not, are making money doing business on the Web.  Read more

Net Flix

Jeff Rix, founder of DVD Empire, discovered that it is possible to bootstrap your way to dot-com success.  Read more

Sit! Stay! Make Money! Good Company

Beginning as an information site for dog owners, SitStay.com has turned into a profitable online pet supply store.  Read more

E-Tailing By The Numbers

The key to successful on-line sales for this shoe site lies in finding a great niche and sticking to rigorous numerical standards.  Read more

A Bright Future: After the Train Wreck

A four-time entrepreneur explores the realities of retailing, both on and off the Web -- and finds out that they're the same.  Read more

Express Delivery

After years of careful, deliberate work in the shipping and logistics business, Accuship's Mason Kauffman pulls out all the stops in a race to rule the onlin...  Read more

Not Dead Yet

Online intermediaries are finding new success by adding value to the products customers are buying.  Read more

A Closet Full of Cash

Think you have to burn through all your funding to develop your brand? Not true, according to Fashionmall.com CEO Ben Narasin, who believes in spending money...  Read more

The Theory Economy

How is it that the markets can value a company at $11 million when its total cash holdings are over $35 million?  Read more

An Ad Model That Works

Why an imaginative, sound advertising model has made Healthcommunities.com consistently profitable.  Read more

I Wanna Hold Your Hand

With the right Web site, you can walk customers through even the most complex selling process.  Read more

Chargebacks: The Silent Killer

If you sell your products online, you're vulnerable to "chargebacks" -- disputed credit card charges. Buyers usually win disputes. Visa and MasterCard hav...  Read more

There?s Still a Lot of Life Left in These Old Economy Companies

David Komansky, chairman and CEO of Merrill Lynch & Co., finds it ironic that the head of a financial services firm gets asked to lecture on the new econo...  Read more

You Are Here

How does your Web culture stack up against that of your competitors? A new study looks at companies wrestling with e-commerce.  Read more

Best of the Web: Casing Cybermarts for Office Furniture

Several Web purveyors specialize in such goods as office desks and computer tables. Fourteen CEOs rate the online dealers.  Read more

Online Music Retailer Faces the Realities of the Internet Economy

Inc. magazine profiled the start-up CDnow in its Anatomy of a Start-Up series in June 1996. In January 2001 Inc. checked back in to find...  Read more

Online Grocer Fails to Deliver the Goods

Four years after profiling Streamline.com in its Anatomy of a Start-Up series in November 1996, Inc. magazine checked back in to find the company...  Read more

Online Dry Cleaner Tries to Go National

Most of the buzz in dry cleaning today centers on big fish from other industries' ponds. But dry cleaning veterans like Siamak Ghazvini also want to trans...  Read more

In Their Own Words: Comments from the E-Culture Survey

The February 2001 issue of Inc. highlights some of the results of the E-culture survey conducted by Rosabeth Moss Kanter's team at the Harvard Bu...  Read more

E-Culture Survey Methodology

E-Culture Survey Methodology All e-culture survey responses were received and analyzed by Rosabeth Moss Kanter's E-culture project t...  Read more

After Start-Up Comes Upkeep

No brick-and-mortar business owner thinks all the work is done the day a business opens its doors. Inventory must be ordered and adjusted. Customer lists ...  Read more

Upstarts: Digital Photography

Digital photo start-ups are getting ready for their close-up. But will consumers like how things develop?  Read more

I Really Must Be Going

Company founders and their businesses don't always grow at the same pace or in the same direction. Andy Raskin, author of em Inc.'s ...  Read more

A Security Blanket for Your Web Site

Do you need insurance to protect your e-business against risks like viruses, hackers, and overloaded servers? Thomas Shipley likes...  Read more

Is an Internet Insurance Policy Right for You?

Like any insurance choice, the decision to buy Internet coverage for your e-business depends on two factors: the risk tolerance of the buyer and the balan...  Read more