E-commerce


Recent E-commerce Articles

Online Music Retailer Faces the Realities of the Internet Economy

Inc. magazine profiled the start-up CDnow in its Anatomy of a Start-Up series in June 1996. In January 2001 Inc. checked back in to find...  Read more

Online Grocer Fails to Deliver the Goods

Four years after profiling Streamline.com in its Anatomy of a Start-Up series in November 1996, Inc. magazine checked back in to find the company...  Read more

Online Dry Cleaner Tries to Go National

Most of the buzz in dry cleaning today centers on big fish from other industries' ponds. But dry cleaning veterans like Siamak Ghazvini also want to trans...  Read more

In Their Own Words: Comments from the E-Culture Survey

The February 2001 issue of Inc. highlights some of the results of the E-culture survey conducted by Rosabeth Moss Kanter's team at the Harvard Bu...  Read more

E-Culture Survey Methodology

E-Culture Survey Methodology All e-culture survey responses were received and analyzed by Rosabeth Moss Kanter's E-culture project t...  Read more

After Start-Up Comes Upkeep

No brick-and-mortar business owner thinks all the work is done the day a business opens its doors. Inventory must be ordered and adjusted. Customer lists ...  Read more

Upstarts: Digital Photography

Digital photo start-ups are getting ready for their close-up. But will consumers like how things develop?  Read more

I Really Must Be Going

Company founders and their businesses don't always grow at the same pace or in the same direction. Andy Raskin, author of em Inc.'s ...  Read more

A Security Blanket for Your Web Site

Do you need insurance to protect your e-business against risks like viruses, hackers, and overloaded servers? Thomas Shipley likes...  Read more

Is an Internet Insurance Policy Right for You?

Like any insurance choice, the decision to buy Internet coverage for your e-business depends on two factors: the risk tolerance of the buyer and the balan...  Read more

How can I keep my virtual company connected?

Human Resources mentor Rudy Karsan responds to the following question from an inc.com user: I am the founder and CEO of a Web d...  Read more

How Entrepreneurship and Democracy Affect Internet Development

Rarely has a technology had a greater effect on the spread of the global marketplace than the emergence of the Internet. Many businesses have adapted thei...  Read more

Find a Virtual Organization

A virtual organization gives you the power to bring in partners from around the globe to expand your business internationally. What is a virtual organizat...  Read more

Understanding Merchant Service Provider Rates

In online business today, accepting credit cards is a must. Consumers enjoy both the convenience and the security of buying with a credit card. But as a m...  Read more

Credibility Is All

On the Web, credibility is especially important because many people still find that purchasing online requires a leap of faith. The quality of your produc...  Read more

A Network EKG

David Clark's company was losing big money because of its Web site's frequent crashes. New software designed to monitor the network has addressed his woes.  Read more

Building Brands on the Web: An Old Game with New Rules

Many companies are spending significant amounts of money to launch e-businesses on the Internet. But how many of these companies are taking the right appr...  Read more

Take the E-Mail Quiz

E-mail communication is the lifeblood of customer relations. But if you aren't careful, you can end up spending too much money operating it with little to...  Read more

Web Site No-No's

Want a great Web site? Take a cue from the panel of judges for the Inc. Web Awards 2000...  Read more

Getting Permission to Publish: 10 Tips for Webmasters

The Internet has made it possible for anyone with a computer and modem to become a Web publisher. But even though technology has made information more acc...  Read more

Sweet Deals

Mrs. Beasley's has created a stellar blueprint for integrating "bricks" and "clicks" businesses through strategic partnerships, superior logistics, and some ...  Read more

At Your Service

Service businesses need a touch of ingenuity to make the Web work for them.  Read more

Book Value: Welcome to the New Economy, Act III

Dot-coms have discovered that they have to make money, and the Fortune 1,000 have learned that e-commerce isn't all that hard. What happens now? Three...  Read more

Logging On the Web

If you're marketing to a niche or need an online forum for fresh ideas, Web logs could be the new killer app -- and the hottest thing since e-mail.  Read more

Word of Mouse

Take this simple test. Think of your favorite restaurant. How did you first find out about it? Did you see an ad? Read a review? Hear about it from...  Read more

Getting In on the E-Signature Game

Over the centuries, signatures have come in many forms, from a simple mark to a copperplate John Hancock to the imprint of an intricately carved ivory sea...  Read more

Web Awards 2000: Customer Service

Treating each customer as an individual won Ives Development second place in the Customer Service category of the 2000 Inc. Web Awards.  Read more

Web Awards 2000: Innovation

The winners in the Innovation category of the 2000 Inc. Web Awards employ cutting-edge multimedia and clever Internet concepts to attract and keep c...  Read more

How do I determine what to charge advertisers on my Web site?

Marketing & Advertising mentor Lisa H. Buksbaum responds to the following question from an inc.com user: I have a Web site that ...  Read more

The Internet Mini-List: A Subset of the 2000 Inc. 500

This is the year the Internet hit the Inc. 500, Inc. magazine's annual list of the fastest-growing privately held U.S. companies, big ti...  Read more

The Netty Professor

Marketing professor Bruce Weinberg's study of the online retail experience became something much bigger: a personal obsession with shopping on the Web. Does ...  Read more

Swap Talk

Barter Web sites differ widely in inventory, easy of use, and customer service. Choosing one involves some trade-offs. Our panel of CEOs puts barter sites to...  Read more

How do I prevent venture capitalists from stealing my idea?

Internet in Business mentor Bradley Feld answers the following question from an inc.com user: I'm shopping my business idea to a...  Read more

Retaining Talent in the New Economy

In today's low unemployment environment most hiring managers are poachers, looking outside their organizations to find talented people. When they spot att...  Read more

Growth Market Suppliers Make the Inc. 500

Some of the 64 explicitly Internet-related companies on the 2000 Inc. 500 listare following a time-honored tactic of entrepreneurs with growing, ...  Read more