Want a More Successful Sales Staff? Try Hiring Rookies.
Frustrated by sales professionals that are unwilling to change, one entrepreneur is hiring young graduates and turning them into top salespeople. Read more
Employee Training
Recent Employee Training Articles
Get Smarter: Ask This One Question
If you want your team to learn from experience, I encourage you to add this simple question to your conversations. Read more
Build Trust: 6 Foolproof Steps to Train Employees
Want to trust your employees to do the job right? Train them like you would teach them to drive. Read more
Unemployment: Don't Blame Small Business
One author suggests companies should do more employee training. But competition is too fierce to give away at-bats to inexperienced hitters. Read more
Face It: It's Time to Hire an Assistant
Sure, hiring your first employee seems like more bother than it's worth. Here's how to make it well worth your time and money. Read more
Unemployment Is Up. Why Is It So Hard to Find the Right Hires?
Wharton professor Peter Cappelli argues in a new book that companies need to recruit talented people, and train them--the way they used to. Read more
Inspire People to Follow: Practice Humility
Humble leaders are in charge, yet open to asking for help. They're human, but respected. Read more
A Top Employee Quit: 5 Lessons Learned
Spend time recruiting the right people. Then spend just as much time making sure you keep them. Read more
3 Ways to Build Trust In Your Managers
Trust is an essential part of strong leadership. Developing it requires time, patience--and coaching. Read more
What Was It Like When You Realized You Were Not Going to Die? 
Ric Elias answers questions about Flight 1549, which crashed into the Hudson River, and the impact it had on his leadership. Watch video
5 Tips for a Healthier Workplace (for Your Team and You)
Want to take care of your business? Take care of yourself. Read more
Friday Fail: Strangest Company Policies
Tired of success stories? Every Friday on Inc.com we bring you epic tales of failure and shame. This week: senseless workplace policies. Read more
Secrets of the Most Productive People I Know
The path to productivity is not a new assistant or project management software. It's these four shared characteristics. Read more
Are You an Overbearing Boss?
Find out if you are a bossy boss--and, if so, what you can do about it. Read more
What Leaders Should Learn from Fiction Writers
Managing employees has a lot more in common with the way writers develop fiction characters than you might have thought. Read more
Get Rid of Your Worst Employees
Say goodbye to the whiners, losers, and jerks. Four reasons why leaders struggle to let go of the wrong employees--but shouldn't. Read more
One Trait to Look for in Every Hire
What type of people should you have on your team? Those with a great attitude or with unparallelled knowledge. I've made my decision. Read more
Encourage Employees to Speak Up
Silence is not golden. To really know what's going on, you need people around you to say what's on their minds (even if it's not what you want to hear). Read more
Don't Wish for Obedient Employees
Instead, like the military, nurture an environment of moral courage, one in which team members break stupid rules, and suggest smarter solutions. Read more
How to Turn Your Worst Employee Into a Top Asset
You can't save your weakest staffers. But you can use them as an way to upgrade your whole team's performance. Read more
10 Steps to Make Your Employees Smile
A common-sense approach to building a company culture of engagement. Read more
New-Hire Training: 5 Foolproof Steps
Here's how I make sure my employees are ready to help our customers. Read more
How to Fight Employee Turnover
Here's how New York City's Big Fuel created a system to help new employees find their way, and stay put. Read more
The 9 Circles of Customer Service Hell
Your customers are the cornerstone of your success. So why on earth are you torturing them? Read more
8 Things Your Employees Need Most
Forget about raises and better benefits. Those are important -- but this is what your staff really wants. Read more
Bring Out the Nerf Guns at Orientation
When on-boarding new hires, we follow these three guidelines to get our employees behind our (epic) mission, and understand our quirky culture. Read more
Don't Hold Your Company Hostage
It's crucial that the fate of your business does not rest in the hands of one person--not even yours. Read more
Want To Change Tomorrow's Workforce? Here's How
Entrepreneurship training is what teaches essential workforce skills, and enables class mobility. Read more
Take Conflict Out of Management
It's inevitable. A boss and subordinate disagree in every organization at least once or twice a day. What, if anything, can you do about it? Read more
Deliver Value to Your Employees—Your Most Important Stakeholders
Beryl Companies CEO Paul Spiegelman explains how to get employees to show up for work with passion, productivity, and focus--and increase profits. Read more
Southern Rewinding
Management creates a work environment that puts people ahead of the machinery they sell and repair. Read more
Symbiont Service
Training takes center stage at Symbiont, where employees get paid time off for leadership development. Read more
Skullcandy
Skullcandy's music and sport-influenced office reflects the youthful spirit of its brand. Read more
The Learning Company
Symmes Maini & McKee Associates fosters a collaborative, intellectual culture through a series of education and training programs. Read more
How to Scale Up Your Service Business
One way to increase the value of your company is to train others in your area of expertise. Read more
