A bosshole is a combination of a boss and, well, an anal sphincter. Bossholes are workplace bullies who yell at the drop of a hat and generally make their employees feel tired, lousy, and unappreciated.
Here are his suggestions to ensure your inner jerk isn't making you (and your team) less effective:
Bossholes cost companies revenue and profit--big time. "Bossholes drive away talented people and force otherwise useful folk to follow around after and clean up the emotional messes they leave," explains Sutton.
E-mail is what Sutton calls an "emotionally thin" media that tends to magnify negative emotions. In an e-mail, anything you write that's insensitive or seems angry is likely to deeply offend or wound. So think before you click the SEND button.
Assign your more reasonable employees to be "bosshole monitors." Link their performance evaluation to telling you when you've blown it. Or maybe offer to pay $20 to anyone who points out when you've been a jerk.
When you get angry or find yourself focusing too much on performance and too little on the human needs of your team, cultivate and practice emotional detachment from your own sense of frustration.
Even if you're maniacally-driven to succeed, you still need your sleep. "Sleep deprivation can turn even a great manager into a grumpy, intolerant jerk," says Sutton. It will also completely ruin your health.
Every IT manager knows that running a computer center constantly at 100 percent capacity eventually results in system failure. Why would you expect a human being to react any differently?
When you've chewed out employees or thrown a tantrum (both common bosshole behavior), publicly apologize and make it clear that you don't consider that behavior acceptable.
Google statistically measures whether its managers are acting like bossholes, according to Sutton. "When Google identifies bossholes, the company sends them for re-education, and if that doesn't work, they're fired," he explains.
If your customers treat your people like dirt, drop them as customers if possible. If there are bossholes in other groups in your firm, limit your team's exposure. Give some extra "combat pay" to employees who are forced to cope with bossholiness.
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