How-To | Sales

Cold Calls
This Inc.com guide to cold calls brings you tips and techniques from sales pros, as well as resources on building sales skills.
Customer-Driven Marketing
Get ideas on generating referrals, using references, and stimulating word-of-mouth marketing to build your business with the Inc.com guide to Customer-Driven Marketing.
E-Commerce Starter Kit
The Internet will soon be the Grand Central Station of business, and getting a seat on the gravy train means implementing a smart e-commerce strategy now. We've got some basic ticketing instructions.
Getting Paid
Get advice on dealing with slow-paying clients -- including managing accounts receivables, invoicing, and tips for soloists -- in this collection of resources.
Managing Customer Data
With consumer privacy a contentious issue, it's especially important to be up front with your customers about your privacy policy and to make good use of the data they willingly provide.
Improve Your Communication Skills
In this Inc.com guide, we share expert methods for enhancing speeches, presentations and communications in general.
Pricing
Inc.com will help you tackle the pricing issue -- we've compiled strategies, advice, and techniques that have served other entrepreneurs well.