Get Smart
Should your company be doing knowledge management? Many companies are profiting from combining business processes with technology to create a collective corp... Read more
Internet and Online Business
Recent Internet and Online Business Articles
Rapid Transit
Need faster, cheaper Internet access without a T1 or an ISDN line? Here's a sampling of cable, DSL, and fixed wireless providers that can give you more speed... Read more
You've Got Mailings
To relieve the hassle of direct mailings, David Gerdner, sole proprietor of Next Generation Software, turned to ELetter, a Web-based direct-mail service. Read more
Will High Online Customer Satisfaction Last?
While consumers are continuing to feel the bumps associated with the relatively new online shopping experience, overall they're happy. Many more Americans... Read more
Seeing the Light
Don Dennis, president and CEO of AVT Inc., in Littleton, Colo., said he was a "total non-believer" in E-commerce until recently. The General Electric vete... Read more
The Real Legacy of Spring Street Brewing
Thinking about doing your own public offering on the Net? Not so fast. Read the story behind Spring Street Brewing Co., the most celebrated direct public off... Read more
Secrets to Wooing Your Online Customers
Wanna know how to keep customers loyal to your e-commerce Web site? Well, NFO Interactive might have the answers you're looking for. According to NFO, con... Read more
E-tailers Losing E-Consumers with Poor Navigation
E-tailers need to shape up their Web sites and improve navigation if they're going to retain customers, according to a recent survey by NetSmart. A... Read more
Forecast: Kids and Teens to Spend $1.3B Online in 2002
Kids (5-12) and teens (13-18) have become two of the largest growth sectors online, according to research by Jupiter Commmunications, with sales from this... Read more
The Once and Future Traveler
A travel-management expert describes how future technology might change the way we do work on the road. Read more
Even a Child Can Do It
Building a fantastic Web site is incredibly simple, but it seems that very few companies manage to pull it off. Here's a list of the most commonly ignored ke... Read more
Groupware Reality Check
Warren Puyarena, the information technology manager of Porter Keadle Moore, says the price of installing and maintaining a groupware system can be conside... Read more
Five Technologies You Should Know About
Here are five technologies small business owners on the Web might want to track: XML (extensible markup language). XML lets W... Read more
Don't Understand Networking? Learning Can Be Profitable
Getting Your Business Wired, by William E. Kilmer AMACOM, 220 pages, $24.95 As a small-business owner, you expect there's a profit w... Read more
Netrepreneurs: A New Breed of Entrepreneur
You can't help but be dazzled by the growth of digital industries these days, whether it's the stunning success of Read more
E-Mail: Your E-Commerce Ally
As large and small companies alike turn to the Internet to sell products and services -- what is known as "e-commerce" -- entrepreneurs should be sure to ... Read more
A Mother of a Board
GreenTree Nutrition and its founders Don Kendall and Eric Budin have some seriously golden contacts.The San Francisco-based company's quest to become ... Read more
Bubble.com
Sure, some people are making millions starting Internet companies, but the path to success is a tricky one. Here are some rules that can keep you from gettin... Read more
Survive the Banner Ad Massacre
Does your banner ad scream "Click Me"? It better. Click-through rates are declining -- down to 0.5% from 2.5% just two years ago. Insiders tip: Mak... Read more
Speed Leader
Peter Wagner, a general partner at Palo Alto venture-capital giant Accel Partners, has seen the future ofInternet hookups for small businesses. It's calle... Read more
Task Masters
With project-management software to optimize your company's resources, you may never miss a deadline again. Includes a list of popular software packages, Web... Read more
IT Takes the Cake
When Ron Ben-Israel, owner of Ron Ben-Israel Cakes, decided he wanted faster Internet access, he chose a new digital-modem service that's both faster and che... Read more
Looking For Mr. Site
Here's how two CEOs located great Web designers among a vast pool of unworthy contenders. Read more
Hey Web-ster, What's an FAQ?
If you're about to tackle the Internet, you should know these key terms and tools: Browser: A software package that allows you to access t... Read more
Want Them to Buy from Your Site? What's the Incentive?
If you're not offering incentives to your Web site visitors, you are missingout on several sales, especially impulse sales. Many Netizens have shortattent... Read more
Screen Test: Separating Fact from Fiction Online
The Internet's greatest strength -- that anyone with a computer and a modem can make their voice heard on virtually any subject -- is also its greatest we... Read more
The Matchmaker
An anatomy of start-up Career Central, a matchmaker for companies and business school graduates. Includes CEO Jeffrey Hyman's business plan, financial strate... Read more
Upstarts: New-Biz Watch
A look at how Toby Lenk founded eToys.com, an online toy retailer that's taking lessons from Amazon.com. Plus, several shorter articles about the unlikely pr... Read more
Three Easy Pieces
Inc.'s editor summarizes three recent articles that provide original ideas about management. Read more
What's Hot: The Wired Traveler
A guide to books and Web sites devoted to helping you get work done while traveling. Resources include great pre-trip checklists and ways to solve common on-... Read more
Seller Door
An interview with Glen Meakem, CEO of FreeMarkets OnLine. Meakem explains why Internet commerce increases competition and rewards only the most efficiently r... Read more
Separate but Equal
The Internet is growing so huge and unwieldy, it's now extremely difficult for Web site merchants to attract the attention of buyers. Now, new software could... Read more
Legislator's Agenda
U.S. Senator Rick Santorum gives tips on optimizing a busy schedule with technology. Read more
Expos Exposed
A seasoned expo attendee looks at the trade shows now offered in cyberspace. The verdict? There's no substitute for good, old-fashioned, face-to-face network... Read more
Say and Surf
A review of Conversa Web, a software product that allows you to browse the Web using only voice commands. Read more
