"The only time an organization does change is when they are forced to, when they are backed into a corner and there is no other choice. Everyone likes to talk about Kodak to describe this dilemma, but when people are talking about Kodak, you notice they talk about it as if Kodak was so silly: 'They are so dumb. Why couldn't they change?'"
The trouble is, "every business is a Kodak."
To keep up with innovation, a business must get quick at spotting trends and reacting to them. But even that isn't always enough, said Williams. Spotting and reacting places an emphasis on predicting trends, which is only getting harder the quicker society evolves. Entrepreneurs and innovators must be provocative in order to be fresh. That is, they need to suspend common sense.
"Nothing kills a new idea faster than common sense," said Williams. "Common sense is the tyranny of all new ideas."
One way to do this is by removing clichés. Take soft drinks, for example. If you ditch the idea of how inexpensive, tasty, and aspirational they are, you'll be thinking differently. Just think of a product that's pricy, tasteless, and energy boosting. Now you have Red Bull to play with.
Companies shouldn't be afraid to get creative, because innovation is the interplay of those ideas, Williams concluded.
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