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Estimating the value of your business is usually calculated through measures such as earnings, EBITDA, and “comp” multiples. But if you’re trying to maximize the value of your business, the most accurate metric is customer value. Specifically, the value of your business is best measured by the aggregate value of your customers.

Finance theory tells us that the value of your business is equivalent to future cash flows, discounted back to today at the cost of capital. This is true. But how do most bankers, valuation experts, and business owners arrive at this valuation? They typically take the most recent year’s cash flows, or an average of the prior few years’, and project them into the future.

This is simplified further by use of “multiples,” or a multiple of current year cash flows used to approximate the present value of future cash flows. Since cash flow varies greatly from year to year at most businesses, EBITDA (earnings before interest, taxes, depreciation, and amortization) is often used as a more stable proxy for operating cash flow.

But as a CEO or business owner, you don’t need this level of accounting precision to value your business. You understand that your business is worthless if customers are not willing to pay (and continue to pay) for your product or service. Fortunately, you can use this concept to calculate the value your business. Here is the basic concept:

  1. Calculate the lifetime value (or more specifically, the estimated future cash flow) of each of your customers or customer segments. Follow the methodology we outlined in our recent article.
  2. Estimate the value of entering new customer relationships or customer segments, then discount the figure by a large factor, say 20 percent, to adjust for the probability of success.
  3. Add the value of each customer or segment, including the discounted value of potential new customers.

For most businesses, this figure will closely approximate the value of your business. For high-growth businesses, where current year cash flows are not a driver of future cash flow potential, this may be a better methodology. Surely, Facebook and Groupon are not being valued in the financial markets based on current year cash flows. Instead, analysts are calculating the potential value that their current and future customer base could create.

More importantly, valuing your business based on the value of customers is actionable. As a management team, it’s easy to see how to improve the value of the business by improving the value of your customer base. This calculation helps get you there.

 

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A method for "imgid" does not exist. ) [sort] => ) ) ) Article Object ( [inc_foreignid] => [inc_title] => Turning the 'Bulletproof' Coffee Craze Into a Big Brand [inc_headline_prefix] => [inc_headline] => Turning the 'Bulletproof' Coffee Craze Into a Big Brand [inc_homepage_headline] => 'Bulletproof' Coffee Creator Sets His Sights on the Mainstream [inc_homepage_headline_ab_test] => [inc_lander_headline] => [inc_sharing_headline] => [inc_twitter_headline] => [inc_column_name_override] => [inc_reference_name] => [inc_custom_byline] => [inc_typid] => 1 [inc_autid] => [inc_deck] => [inc_homepage_deck] => [inc_lander_deck] => [inc_sharing_deck] => [inc_image_caption_override] => [inc_show_feature_imageflag] => [inc_pubdate] => 2015-01-29 06:00:00 [inc_promo_date] => [inc_custom_pubdate] => [inc_meta_keywords] => [inc_custom_additional_description] => [inc_filelocation] => jill-krasny/dave-asprey-bulletproof-coffee-cafe.html [inc_override_url] => [inc_custom_header] => [inc_custom_css] => [inc_custom_javascript] => [inc_display_videos_as_playlistflag] => [inc_autoplay_videoflag] => [inc_display_video_at_bottomflag] => [inc_hide_video_prerollflag] => [inc_clean_text] => [inc_code_only_text] => [inc_notepad] => [inc_toolbar_text] => [inc_read_more_override] => [inc_show_read_moreflag] => [inc_custom_sidebar_head] => [inc_sidebar_adcodeflag] => [inc_custom_sidebar] => [inc_custom_footer] => [inc_full_width_footerflag] => [inc_show_pinboardflag] => [inc_staid] => 7 [inc_premiumflag] => [inc_newsworthyflag] => FALSE [inc_standoutflag] => FALSE [inc_evergreen_contentflag] => [inc_homepage_riverflag] => [inc_comment_alert] => [inc_copyeditedflag] => TRUE [inc_activeflag] => TRUE [inc_hide_bucket_imageflag] => [inc_hide_article_sidebarflag] => [inc_hide_commentsflag] => [inc_show_social_linksflag] => [inc_prtid] => [inc_canonical_url] => [inc_serid] => [inc_registration_requiredflag] => [inc_use_narrow_navflag] => [inc_no_cacheflag] => [inc_eopid] => [inc_tracking_pixel_url] => [inc_custom_adzone] => [inc_imu_style_image_overrideref] => [inc_imu_style_image_override_ab_testref] => [inc_tile_tracking_pixel_url] => [inc_alchemyupdatetime] => [owner_admid] => [inc_f1temp] => [inc_alchemyentityxml] => [inc_alchemykeywordxml] => [dbObj] => MDB2_Driver_mysql Object ( [string_quoting] => Array ( [start] => ' [end] => ' [escape] => \ [escape_pattern] => \ ) [identifier_quoting] => Array ( [start] => ` [end] => ` [escape] => ` ) [sql_comments] => Array ( [0] => Array ( [start] => -- [end] => [escape] => ) [1] => Array ( [start] => # [end] => [escape] => ) [2] => Array ( [start] => /* [end] => */ [escape] => ) ) [server_capabilities_checked] => 1 [start_transaction] => 1 [varchar_max_length] => 65532 [db_index] => 1 [dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connected_dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connection] => Resource id #7 [opened_persistent] => [database_name] => sitecontent [connected_database_name] => sitecontent [connected_server_info] => 5.5.38-35.2-log [supported] => Array ( [sequences] => emulated [indexes] => 1 [affected_rows] => 1 [summary_functions] => 1 [order_by_text] => 1 [transactions] => 1 [savepoints] => 1 [current_id] => emulated [limit_queries] => 1 [LOBs] => 1 [replace] => 1 [sub_selects] => 1 [triggers] => 1 [auto_increment] => 1 [primary_key] => 1 [result_introspection] => 1 [prepared_statements] => 1 [identifier_quoting] => 1 [pattern_escaping] => 1 [new_link] => 1 ) [options] => Array ( [ssl] => [field_case] => 0 [disable_query] => [result_class] => MDB2_Result_%s [buffered_result_class] => MDB2_BufferedResult_%s [result_wrap_class] => [result_buffering] => 1 [fetch_class] => stdClass [persistent] => [debug] => 0 [debug_handler] => MDB2_defaultDebugOutput [debug_expanded_output] => [default_text_field_length] => 4096 [lob_buffer_length] => 8192 [log_line_break] => [idxname_format] => %s_idx [seqname_format] => %s_seq [savepoint_format] => MDB2_SAVEPOINT_%s [statement_format] => MDB2_STATEMENT_%1$s_%2$s [seqcol_name] => sequence [quote_identifier] => [use_transactions] => 1 [decimal_places] => 2 [portability] => 127 [modules] => Array ( [ex] => Extended [dt] => Datatype [mg] => Manager [rv] => Reverse [na] => Native [fc] => Function ) [emulate_prepared] => [datatype_map] => Array ( ) [datatype_map_callback] => Array ( ) [nativetype_map_callback] => Array ( ) [lob_allow_url_include] => [bindname_format] => (?:\d+)|(?:[a-zA-Z][a-zA-Z0-9_]*) [max_identifiers_length] => 64 [default_fk_action_onupdate] => RESTRICT [default_fk_action_ondelete] => RESTRICT [DBA_username] => [DBA_password] => [default_table_type] => ) [wildcards] => Array ( [0] => % [1] => _ ) [as_keyword] => AS [warnings] => Array ( ) [debug_output] => [in_transaction] => [nested_transaction_counter] => [has_transaction_error] => [offset] => 0 [limit] => 0 [phptype] => mysql [dbsyntax] => mysql [last_query] => SELECT * FROM article_image INNER JOIN image ON article_image.imgid = image.id WHERE article_image.incid = '68856' ORDER BY article_image.sortorder [fetchmode] => 1 [modules] => Array ( ) [destructor_registered] => 1 [_debug] => [_default_error_mode] => [_default_error_options] => [_default_error_handler] => [_error_class] => PEAR_Error [_expected_errors] => Array ( ) ) [time_created] => [time_updated] => [id] => 68856 [sortorder] => [tbl] => article [fields] => [application_path] => /public_web_sites/www.inc.com/reflex/ [core_application_url] => http://www.inc.com/ [rubric] => [sort] => 1 [largeformat] => FALSE [baseurl] => http://www.inc.com/ [timestamp] => 6:00AM ET [homepage_headline] => 'Bulletproof' Coffee Creator Sets His Sights on the Mainstream [homepage_headline2] => 'Bulletproof' Coffee Creator Sets His Sights on the Mainstream [homepage_deck] => [lightfeatureimage] => FALSE [imagelist_primary] => Array ( [49038] => Image Object ( [img_foreignkey] => [img_reference_name] => coffee beans [img_caption] => [img_alt_text] => coffee beans [img_custom_credit] => [img_custom_meta_data] => [img_phoid] => 872 [img_ityid] => 1 [img_bucketref] => [img_bucket_dimx] => [img_bucket_dimy] => [img_f1imageref] => [img_panoramicref] => coffee-beans.jpg [img_pan_dimx] => 970 [img_pan_dimy] => 450 [img_light_imageflag] => FALSE [img_tile_override_imageref] => [img_skyscraperref] => [img_sky_dimx] => [img_sky_dimy] => [img_super_panoramicref] => [img_gallery_imageref] => [img_full_screen_ref] => [img_custom_cropref] => [img_full_text] => [img_tags] => coffee beans [img_notes] => amelafjr76971 [img_gettyflag] => TRUE [dbObj] => MDB2_Driver_mysql Object ( [string_quoting] => Array ( [start] => ' [end] => ' [escape] => \ [escape_pattern] => \ ) [identifier_quoting] => Array ( [start] => ` [end] => ` [escape] => ` ) [sql_comments] => Array ( [0] => Array ( [start] => -- [end] => [escape] => ) [1] => Array ( [start] => # [end] => [escape] => ) [2] => Array ( [start] => /* [end] => */ [escape] => ) ) [server_capabilities_checked] => 1 [start_transaction] => 1 [varchar_max_length] => 65532 [db_index] => 1 [dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connected_dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connection] => Resource id #7 [opened_persistent] => [database_name] => sitecontent [connected_database_name] => sitecontent [connected_server_info] => 5.5.38-35.2-log [supported] => Array ( [sequences] => emulated [indexes] => 1 [affected_rows] => 1 [summary_functions] => 1 [order_by_text] => 1 [transactions] => 1 [savepoints] => 1 [current_id] => emulated [limit_queries] => 1 [LOBs] => 1 [replace] => 1 [sub_selects] => 1 [triggers] => 1 [auto_increment] => 1 [primary_key] => 1 [result_introspection] => 1 [prepared_statements] => 1 [identifier_quoting] => 1 [pattern_escaping] => 1 [new_link] => 1 ) [options] => Array ( [ssl] => [field_case] => 0 [disable_query] => [result_class] => MDB2_Result_%s [buffered_result_class] => MDB2_BufferedResult_%s [result_wrap_class] => [result_buffering] => 1 [fetch_class] => stdClass [persistent] => [debug] => 0 [debug_handler] => MDB2_defaultDebugOutput [debug_expanded_output] => [default_text_field_length] => 4096 [lob_buffer_length] => 8192 [log_line_break] => [idxname_format] => %s_idx [seqname_format] => %s_seq [savepoint_format] => MDB2_SAVEPOINT_%s [statement_format] => MDB2_STATEMENT_%1$s_%2$s [seqcol_name] => sequence [quote_identifier] => [use_transactions] => 1 [decimal_places] => 2 [portability] => 127 [modules] => Array ( [ex] => Extended [dt] => Datatype [mg] => Manager [rv] => Reverse [na] => Native [fc] => Function ) [emulate_prepared] => [datatype_map] => Array ( ) [datatype_map_callback] => Array ( ) [nativetype_map_callback] => Array ( ) [lob_allow_url_include] => [bindname_format] => (?:\d+)|(?:[a-zA-Z][a-zA-Z0-9_]*) [max_identifiers_length] => 64 [default_fk_action_onupdate] => RESTRICT [default_fk_action_ondelete] => RESTRICT [DBA_username] => [DBA_password] => [default_table_type] => ) [wildcards] => Array ( [0] => % [1] => _ ) [as_keyword] => AS [warnings] => Array ( ) [debug_output] => [in_transaction] => [nested_transaction_counter] => [has_transaction_error] => [offset] => 0 [limit] => 0 [phptype] => mysql [dbsyntax] => mysql [last_query] => SELECT * FROM article_image INNER JOIN image ON article_image.imgid = image.id WHERE article_image.incid = '68856' ORDER BY article_image.sortorder [fetchmode] => 1 [modules] => Array ( ) [destructor_registered] => 1 [_debug] => [_default_error_mode] => [_default_error_options] => [_default_error_handler] => [_error_class] => PEAR_Error [_expected_errors] => Array ( ) ) [time_created] => 2015-01-28 17:49:05 [time_updated] => 2015-01-28 17:49:46 [id] => 49038 [sortorder] => [tbl] => image [fields] => [application_path] => /public_web_sites/www.inc.com/reflex/ [core_application_url] => http://www.inc.com/ [error] => Array ( [0] => Problem initializing. A method for "incid" does not exist. [1] => Problem initializing. A method for "imgid" does not exist. ) [sort] => ) ) ) Article Object ( [inc_foreignid] => [inc_title] => 7 Critical Mistakes to Avoid in Business Negotiations [inc_headline_prefix] => [inc_headline] => 7 Critical Mistakes to Avoid in Business Negotiations [inc_homepage_headline] => [inc_homepage_headline_ab_test] => [inc_lander_headline] => [inc_sharing_headline] => [inc_twitter_headline] => [inc_column_name_override] => [inc_reference_name] => [inc_custom_byline] => [inc_typid] => 1 [inc_autid] => [inc_deck] => [inc_homepage_deck] => [inc_lander_deck] => [inc_sharing_deck] => [inc_image_caption_override] => [inc_show_feature_imageflag] => [inc_pubdate] => 2015-01-28 12:30:00 [inc_promo_date] => [inc_custom_pubdate] => [inc_meta_keywords] => [inc_custom_additional_description] => [inc_filelocation] => jayson-demers/7-critical-mistakes-to-avoid-in-business-negotiations.html [inc_override_url] => [inc_custom_header] => [inc_custom_css] => [inc_custom_javascript] => [inc_display_videos_as_playlistflag] => [inc_autoplay_videoflag] => [inc_display_video_at_bottomflag] => [inc_hide_video_prerollflag] => [inc_clean_text] => [inc_code_only_text] => [inc_notepad] => [inc_toolbar_text] => [inc_read_more_override] => [inc_show_read_moreflag] => [inc_custom_sidebar_head] => [inc_sidebar_adcodeflag] => [inc_custom_sidebar] => [inc_custom_footer] => [inc_full_width_footerflag] => [inc_show_pinboardflag] => [inc_staid] => 7 [inc_premiumflag] => [inc_newsworthyflag] => FALSE [inc_standoutflag] => [inc_evergreen_contentflag] => [inc_homepage_riverflag] => [inc_comment_alert] => [inc_copyeditedflag] => TRUE [inc_activeflag] => TRUE [inc_hide_bucket_imageflag] => [inc_hide_article_sidebarflag] => [inc_hide_commentsflag] => [inc_show_social_linksflag] => [inc_prtid] => [inc_canonical_url] => [inc_serid] => [inc_registration_requiredflag] => [inc_use_narrow_navflag] => [inc_no_cacheflag] => [inc_eopid] => [inc_tracking_pixel_url] => [inc_custom_adzone] => [inc_imu_style_image_overrideref] => [inc_imu_style_image_override_ab_testref] => [inc_tile_tracking_pixel_url] => [inc_alchemyupdatetime] => [owner_admid] => [inc_f1temp] => [inc_alchemyentityxml] => [inc_alchemykeywordxml] => [dbObj] => MDB2_Driver_mysql Object ( [string_quoting] => Array ( [start] => ' [end] => ' [escape] => \ [escape_pattern] => \ ) [identifier_quoting] => Array ( [start] => ` [end] => ` [escape] => ` ) [sql_comments] => Array ( [0] => Array ( [start] => -- [end] => [escape] => ) [1] => Array ( [start] => # [end] => [escape] => ) [2] => Array ( [start] => /* [end] => */ [escape] => ) ) [server_capabilities_checked] => 1 [start_transaction] => 1 [varchar_max_length] => 65532 [db_index] => 1 [dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connected_dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connection] => Resource id #7 [opened_persistent] => [database_name] => sitecontent [connected_database_name] => sitecontent [connected_server_info] => 5.5.38-35.2-log [supported] => Array ( [sequences] => emulated [indexes] => 1 [affected_rows] => 1 [summary_functions] => 1 [order_by_text] => 1 [transactions] => 1 [savepoints] => 1 [current_id] => emulated [limit_queries] => 1 [LOBs] => 1 [replace] => 1 [sub_selects] => 1 [triggers] => 1 [auto_increment] => 1 [primary_key] => 1 [result_introspection] => 1 [prepared_statements] => 1 [identifier_quoting] => 1 [pattern_escaping] => 1 [new_link] => 1 ) [options] => Array ( [ssl] => [field_case] => 0 [disable_query] => [result_class] => MDB2_Result_%s [buffered_result_class] => MDB2_BufferedResult_%s [result_wrap_class] => [result_buffering] => 1 [fetch_class] => stdClass [persistent] => [debug] => 0 [debug_handler] => MDB2_defaultDebugOutput [debug_expanded_output] => [default_text_field_length] => 4096 [lob_buffer_length] => 8192 [log_line_break] => [idxname_format] => %s_idx [seqname_format] => %s_seq [savepoint_format] => MDB2_SAVEPOINT_%s [statement_format] => MDB2_STATEMENT_%1$s_%2$s [seqcol_name] => sequence [quote_identifier] => [use_transactions] => 1 [decimal_places] => 2 [portability] => 127 [modules] => Array ( [ex] => Extended [dt] => Datatype [mg] => Manager [rv] => Reverse [na] => Native [fc] => Function ) [emulate_prepared] => [datatype_map] => Array ( ) [datatype_map_callback] => Array ( ) [nativetype_map_callback] => Array ( ) [lob_allow_url_include] => [bindname_format] => (?:\d+)|(?:[a-zA-Z][a-zA-Z0-9_]*) [max_identifiers_length] => 64 [default_fk_action_onupdate] => RESTRICT [default_fk_action_ondelete] => RESTRICT [DBA_username] => [DBA_password] => [default_table_type] => ) [wildcards] => Array ( [0] => % [1] => _ ) [as_keyword] => AS [warnings] => Array ( ) [debug_output] => [in_transaction] => [nested_transaction_counter] => [has_transaction_error] => [offset] => 0 [limit] => 0 [phptype] => mysql [dbsyntax] => mysql [last_query] => SELECT * FROM article_image INNER JOIN image ON article_image.imgid = image.id WHERE article_image.incid = '69195' ORDER BY article_image.sortorder [fetchmode] => 1 [modules] => Array ( ) [destructor_registered] => 1 [_debug] => [_default_error_mode] => [_default_error_options] => [_default_error_handler] => [_error_class] => PEAR_Error [_expected_errors] => Array ( ) ) [time_created] => [time_updated] => [id] => 69195 [sortorder] => [tbl] => article [fields] => [application_path] => /public_web_sites/www.inc.com/reflex/ [core_application_url] => http://www.inc.com/ [rubric] => [sort] => 2 [largeformat] => FALSE [baseurl] => http://www.inc.com/ [timestamp] => [homepage_headline] => 7 Critical Mistakes to Avoid in Business Negotiations [homepage_headline2] => 7 Critical Mistakes to Avoid in Business Negotiations [homepage_deck] => [lightfeatureimage] => FALSE [imagelist_primary] => Array ( [48922] => Image Object ( [img_foreignkey] => 176558909 [img_reference_name] => getty_176558909_97064797045000.jpg [img_caption] => [img_alt_text] => Businesswoman Discussing With Colleague In Office [img_custom_credit] => [img_custom_meta_data] => [img_phoid] => 872 [img_ityid] => 5 [img_bucketref] => [img_bucket_dimx] => [img_bucket_dimy] => [img_f1imageref] => [img_panoramicref] => getty_176558909_97064797045000.jpg [img_pan_dimx] => 970 [img_pan_dimy] => 450 [img_light_imageflag] => TRUE [img_tile_override_imageref] => [img_skyscraperref] => [img_sky_dimx] => [img_sky_dimy] => [img_super_panoramicref] => [img_gallery_imageref] => [img_full_screen_ref] => [img_custom_cropref] => [img_full_text] => [img_tags] => [img_notes] => [img_gettyflag] => TRUE [dbObj] => MDB2_Driver_mysql Object ( [string_quoting] => Array ( [start] => ' [end] => ' [escape] => \ [escape_pattern] => \ ) [identifier_quoting] => Array ( [start] => ` [end] => ` [escape] => ` ) [sql_comments] => Array ( [0] => Array ( [start] => -- [end] => [escape] => ) [1] => Array ( [start] => # [end] => [escape] => ) [2] => Array ( [start] => /* [end] => */ [escape] => ) ) [server_capabilities_checked] => 1 [start_transaction] => 1 [varchar_max_length] => 65532 [db_index] => 1 [dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connected_dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connection] => Resource id #7 [opened_persistent] => [database_name] => sitecontent [connected_database_name] => sitecontent [connected_server_info] => 5.5.38-35.2-log [supported] => Array ( [sequences] => emulated [indexes] => 1 [affected_rows] => 1 [summary_functions] => 1 [order_by_text] => 1 [transactions] => 1 [savepoints] => 1 [current_id] => emulated [limit_queries] => 1 [LOBs] => 1 [replace] => 1 [sub_selects] => 1 [triggers] => 1 [auto_increment] => 1 [primary_key] => 1 [result_introspection] => 1 [prepared_statements] => 1 [identifier_quoting] => 1 [pattern_escaping] => 1 [new_link] => 1 ) [options] => Array ( [ssl] => [field_case] => 0 [disable_query] => [result_class] => MDB2_Result_%s [buffered_result_class] => MDB2_BufferedResult_%s [result_wrap_class] => [result_buffering] => 1 [fetch_class] => stdClass [persistent] => [debug] => 0 [debug_handler] => MDB2_defaultDebugOutput [debug_expanded_output] => [default_text_field_length] => 4096 [lob_buffer_length] => 8192 [log_line_break] => [idxname_format] => %s_idx [seqname_format] => %s_seq [savepoint_format] => MDB2_SAVEPOINT_%s [statement_format] => MDB2_STATEMENT_%1$s_%2$s [seqcol_name] => sequence [quote_identifier] => [use_transactions] => 1 [decimal_places] => 2 [portability] => 127 [modules] => Array ( [ex] => Extended [dt] => Datatype [mg] => Manager [rv] => Reverse [na] => Native [fc] => Function ) [emulate_prepared] => [datatype_map] => Array ( ) [datatype_map_callback] => Array ( ) [nativetype_map_callback] => Array ( ) [lob_allow_url_include] => [bindname_format] => (?:\d+)|(?:[a-zA-Z][a-zA-Z0-9_]*) [max_identifiers_length] => 64 [default_fk_action_onupdate] => RESTRICT [default_fk_action_ondelete] => RESTRICT [DBA_username] => [DBA_password] => [default_table_type] => ) [wildcards] => Array ( [0] => % [1] => _ ) [as_keyword] => AS [warnings] => Array ( ) [debug_output] => [in_transaction] => [nested_transaction_counter] => [has_transaction_error] => [offset] => 0 [limit] => 0 [phptype] => mysql [dbsyntax] => mysql [last_query] => SELECT * FROM article_image INNER JOIN image ON article_image.imgid = image.id WHERE article_image.incid = '69195' ORDER BY article_image.sortorder [fetchmode] => 1 [modules] => Array ( ) [destructor_registered] => 1 [_debug] => [_default_error_mode] => [_default_error_options] => [_default_error_handler] => [_error_class] => PEAR_Error [_expected_errors] => Array ( ) ) [time_created] => 2015-01-28 12:22:45 [time_updated] => 2015-01-28 12:22:45 [id] => 48922 [sortorder] => [tbl] => image [fields] => [application_path] => /public_web_sites/www.inc.com/reflex/ [core_application_url] => http://www.inc.com/ [error] => Array ( [0] => Problem initializing. A method for "incid" does not exist. [1] => Problem initializing. A method for "imgid" does not exist. ) [sort] => ) ) ) Article Object ( [inc_foreignid] => [inc_title] => It's Not Luck, It's You [inc_headline_prefix] => [inc_headline] => It's Not Luck, It's You [inc_homepage_headline] => [inc_homepage_headline_ab_test] => [inc_lander_headline] => [inc_sharing_headline] => [inc_twitter_headline] => [inc_column_name_override] => [inc_reference_name] => [inc_custom_byline] => [inc_typid] => 1 [inc_autid] => [inc_deck] => [inc_homepage_deck] => [inc_lander_deck] => [inc_sharing_deck] => [inc_image_caption_override] => [inc_show_feature_imageflag] => [inc_pubdate] => 2015-01-29 09:00:00 [inc_promo_date] => [inc_custom_pubdate] => [inc_meta_keywords] => [inc_custom_additional_description] => [inc_filelocation] => jason-zook/it-s-not-luck-it-s-you.html [inc_override_url] => [inc_custom_header] => [inc_custom_css] => [inc_custom_javascript] => [inc_display_videos_as_playlistflag] => [inc_autoplay_videoflag] => [inc_display_video_at_bottomflag] => [inc_hide_video_prerollflag] => [inc_clean_text] => [inc_code_only_text] => [inc_notepad] => [inc_toolbar_text] => [inc_read_more_override] => [inc_show_read_moreflag] => [inc_custom_sidebar_head] => [inc_sidebar_adcodeflag] => [inc_custom_sidebar] => [inc_custom_footer] => [inc_full_width_footerflag] => [inc_show_pinboardflag] => [inc_staid] => 7 [inc_premiumflag] => [inc_newsworthyflag] => FALSE [inc_standoutflag] => FALSE [inc_evergreen_contentflag] => [inc_homepage_riverflag] => [inc_comment_alert] => [inc_copyeditedflag] => TRUE [inc_activeflag] => TRUE [inc_hide_bucket_imageflag] => [inc_hide_article_sidebarflag] => [inc_hide_commentsflag] => [inc_show_social_linksflag] => [inc_prtid] => [inc_canonical_url] => [inc_serid] => [inc_registration_requiredflag] => [inc_use_narrow_navflag] => [inc_no_cacheflag] => [inc_eopid] => [inc_tracking_pixel_url] => [inc_custom_adzone] => [inc_imu_style_image_overrideref] => [inc_imu_style_image_override_ab_testref] => [inc_tile_tracking_pixel_url] => [inc_alchemyupdatetime] => [owner_admid] => [inc_f1temp] => [inc_alchemyentityxml] => [inc_alchemykeywordxml] => [dbObj] => MDB2_Driver_mysql Object ( [string_quoting] => Array ( [start] => ' [end] => ' [escape] => \ [escape_pattern] => \ ) [identifier_quoting] => Array ( [start] => ` [end] => ` [escape] => ` ) [sql_comments] => Array ( [0] => Array ( [start] => -- [end] => [escape] => ) [1] => Array ( [start] => # [end] => [escape] => ) [2] => Array ( [start] => /* [end] => */ [escape] => ) ) [server_capabilities_checked] => 1 [start_transaction] => 1 [varchar_max_length] => 65532 [db_index] => 1 [dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connected_dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connection] => Resource id #7 [opened_persistent] => [database_name] => sitecontent [connected_database_name] => sitecontent [connected_server_info] => 5.5.38-35.2-log [supported] => Array ( [sequences] => emulated [indexes] => 1 [affected_rows] => 1 [summary_functions] => 1 [order_by_text] => 1 [transactions] => 1 [savepoints] => 1 [current_id] => emulated [limit_queries] => 1 [LOBs] => 1 [replace] => 1 [sub_selects] => 1 [triggers] => 1 [auto_increment] => 1 [primary_key] => 1 [result_introspection] => 1 [prepared_statements] => 1 [identifier_quoting] => 1 [pattern_escaping] => 1 [new_link] => 1 ) [options] => Array ( [ssl] => [field_case] => 0 [disable_query] => [result_class] => MDB2_Result_%s [buffered_result_class] => MDB2_BufferedResult_%s [result_wrap_class] => [result_buffering] => 1 [fetch_class] => stdClass [persistent] => [debug] => 0 [debug_handler] => MDB2_defaultDebugOutput [debug_expanded_output] => [default_text_field_length] => 4096 [lob_buffer_length] => 8192 [log_line_break] => [idxname_format] => %s_idx [seqname_format] => %s_seq [savepoint_format] => MDB2_SAVEPOINT_%s [statement_format] => MDB2_STATEMENT_%1$s_%2$s [seqcol_name] => sequence [quote_identifier] => [use_transactions] => 1 [decimal_places] => 2 [portability] => 127 [modules] => Array ( [ex] => Extended [dt] => Datatype [mg] => Manager [rv] => Reverse [na] => Native [fc] => Function ) [emulate_prepared] => [datatype_map] => Array ( ) [datatype_map_callback] => Array ( ) [nativetype_map_callback] => Array ( ) [lob_allow_url_include] => [bindname_format] => (?:\d+)|(?:[a-zA-Z][a-zA-Z0-9_]*) [max_identifiers_length] => 64 [default_fk_action_onupdate] => RESTRICT [default_fk_action_ondelete] => RESTRICT [DBA_username] => [DBA_password] => [default_table_type] => ) [wildcards] => Array ( [0] => % [1] => _ ) [as_keyword] => AS [warnings] => Array ( ) [debug_output] => [in_transaction] => [nested_transaction_counter] => [has_transaction_error] => [offset] => 0 [limit] => 0 [phptype] => mysql [dbsyntax] => mysql [last_query] => SELECT * FROM article_image INNER JOIN image ON article_image.imgid = image.id WHERE article_image.incid = '69122' ORDER BY article_image.sortorder [fetchmode] => 1 [modules] => Array ( ) [destructor_registered] => 1 [_debug] => [_default_error_mode] => [_default_error_options] => [_default_error_handler] => [_error_class] => PEAR_Error [_expected_errors] => Array ( ) ) [time_created] => [time_updated] => [id] => 69122 [sortorder] => [tbl] => article [fields] => [application_path] => /public_web_sites/www.inc.com/reflex/ [core_application_url] => http://www.inc.com/ [rubric] => [sort] => 3 [largeformat] => FALSE [baseurl] => http://www.inc.com/ [timestamp] => 9:00AM ET [homepage_headline] => It's Not Luck, It's You [homepage_headline2] => It's Not Luck, It's You [homepage_deck] => [lightfeatureimage] => FALSE [imagelist_primary] => Array ( [48822] => Image Object ( [img_foreignkey] => 87588054 [img_reference_name] => getty_87588054_970645970450069.jpg [img_caption] => [img_alt_text] => Rabbit's foot [img_custom_credit] => [img_custom_meta_data] => [img_phoid] => 872 [img_ityid] => 5 [img_bucketref] => [img_bucket_dimx] => [img_bucket_dimy] => [img_f1imageref] => [img_panoramicref] => getty_87588054_970645970450069.jpg [img_pan_dimx] => 970 [img_pan_dimy] => 450 [img_light_imageflag] => TRUE [img_tile_override_imageref] => rabbit-foot-300.jpg [img_skyscraperref] => [img_sky_dimx] => [img_sky_dimy] => [img_super_panoramicref] => [img_gallery_imageref] => [img_full_screen_ref] => [img_custom_cropref] => [img_full_text] => [img_tags] => [img_notes] => [img_gettyflag] => TRUE [dbObj] => MDB2_Driver_mysql Object ( [string_quoting] => Array ( [start] => ' [end] => ' [escape] => \ [escape_pattern] => \ ) [identifier_quoting] => Array ( [start] => ` [end] => ` [escape] => ` ) [sql_comments] => Array ( [0] => Array ( [start] => -- [end] => [escape] => ) [1] => Array ( [start] => # 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Estimating the value of your business is usually calculated through measures such as earnings, EBITDA, and “comp” multiples. But if you’re trying to maximize the value of your business, the most accurate metric is customer value. Specifically, the value of your business is best measured by the aggregate value of your customers.

Finance theory tells us that the value of your business is equivalent to future cash flows, discounted back to today at the cost of capital. This is true. But how do most bankers, valuation experts, and business owners arrive at this valuation? They typically take the most recent year’s cash flows, or an average of the prior few years’, and project them into the future.

This is simplified further by use of “multiples,” or a multiple of current year cash flows used to approximate the present value of future cash flows. Since cash flow varies greatly from year to year at most businesses, EBITDA (earnings before interest, taxes, depreciation, and amortization) is often used as a more stable proxy for operating cash flow.

But as a CEO or business owner, you don’t need this level of accounting precision to value your business. You understand that your business is worthless if customers are not willing to pay (and continue to pay) for your product or service. Fortunately, you can use this concept to calculate the value your business. Here is the basic concept:

  1. Calculate the lifetime value (or more specifically, the estimated future cash flow) of each of your customers or customer segments. Follow the methodology we outlined in our recent article.
  2. Estimate the value of entering new customer relationships or customer segments, then discount the figure by a large factor, say 20 percent, to adjust for the probability of success.
  3. Add the value of each customer or segment, including the discounted value of potential new customers.

For most businesses, this figure will closely approximate the value of your business. For high-growth businesses, where current year cash flows are not a driver of future cash flow potential, this may be a better methodology. Surely, Facebook and Groupon are not being valued in the financial markets based on current year cash flows. Instead, analysts are calculating the potential value that their current and future customer base could create.

More importantly, valuing your business based on the value of customers is actionable. As a management team, it’s easy to see how to improve the value of the business by improving the value of your customer base. This calculation helps get you there.

 

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[lightfeatureimage] => FALSE [imagelist_primary] => Array ( [12725] => Image Object ( [img_foreignkey] => Value [img_reference_name] => __DO NOT USE__value-panoramic.jpg [img_caption] => [img_alt_text] => [img_custom_credit] => [img_custom_meta_data] => [img_phoid] => [img_ityid] => 1 [img_bucketref] => value-bucket.jpg [img_bucket_dimx] => 336 [img_bucket_dimy] => 336 [img_f1imageref] => [img_panoramicref] => value-panoramic.jpg [img_pan_dimx] => 575 [img_pan_dimy] => 270 [img_light_imageflag] => TRUE [img_tile_override_imageref] => [img_skyscraperref] => [img_sky_dimx] => [img_sky_dimy] => [img_super_panoramicref] => [img_gallery_imageref] => [img_full_screen_ref] => [img_custom_cropref] => [img_full_text] => [img_tags] => [img_notes] => [img_gettyflag] => FALSE [dbObj] => MDB2_Driver_mysql Object ( [string_quoting] => Array ( [start] => ' [end] => ' [escape] => \ [escape_pattern] => \ ) [identifier_quoting] => Array ( [start] => ` [end] => ` [escape] => ` ) [sql_comments] => Array ( [0] => Array ( [start] => -- [end] => [escape] => ) [1] => Array ( [start] => # [end] => [escape] => ) [2] => Array ( [start] => /* [end] => */ [escape] => ) ) [server_capabilities_checked] => 1 [start_transaction] => 1 [varchar_max_length] => 65532 [db_index] => 1 [dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connected_dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connection] => Resource id #7 [opened_persistent] => [database_name] => sitecontent [connected_database_name] => sitecontent [connected_server_info] => 5.5.38-35.2-log [supported] => Array ( [sequences] => emulated [indexes] => 1 [affected_rows] => 1 [summary_functions] => 1 [order_by_text] => 1 [transactions] => 1 [savepoints] => 1 [current_id] => emulated [limit_queries] => 1 [LOBs] => 1 [replace] => 1 [sub_selects] => 1 [triggers] => 1 [auto_increment] => 1 [primary_key] => 1 [result_introspection] => 1 [prepared_statements] => 1 [identifier_quoting] => 1 [pattern_escaping] => 1 [new_link] => 1 ) [options] => Array ( [ssl] => [field_case] => 0 [disable_query] => [result_class] => MDB2_Result_%s [buffered_result_class] => MDB2_BufferedResult_%s [result_wrap_class] => [result_buffering] => 1 [fetch_class] => stdClass [persistent] => [debug] => 0 [debug_handler] => MDB2_defaultDebugOutput [debug_expanded_output] => [default_text_field_length] => 4096 [lob_buffer_length] => 8192 [log_line_break] => [idxname_format] => %s_idx [seqname_format] => %s_seq [savepoint_format] => MDB2_SAVEPOINT_%s [statement_format] => MDB2_STATEMENT_%1$s_%2$s [seqcol_name] => sequence [quote_identifier] => [use_transactions] => 1 [decimal_places] => 2 [portability] => 127 [modules] => Array ( [ex] => Extended [dt] => Datatype [mg] => Manager [rv] => Reverse [na] => Native [fc] => Function ) [emulate_prepared] => [datatype_map] => Array ( ) [datatype_map_callback] => Array ( ) [nativetype_map_callback] => Array ( ) [lob_allow_url_include] => [bindname_format] => (?:\d+)|(?:[a-zA-Z][a-zA-Z0-9_]*) [max_identifiers_length] => 64 [default_fk_action_onupdate] => RESTRICT [default_fk_action_ondelete] => RESTRICT [DBA_username] => [DBA_password] => [default_table_type] => ) [wildcards] => Array ( [0] => % [1] => _ ) [as_keyword] => AS [warnings] => Array ( ) [debug_output] => [in_transaction] => [nested_transaction_counter] => [has_transaction_error] => [offset] => 0 [limit] => 0 [phptype] => mysql [dbsyntax] => mysql [last_query] => SELECT * FROM article_image INNER JOIN image ON article_image.imgid = image.id WHERE article_image.incid = '39823' ORDER BY article_image.sortorder [fetchmode] => 1 [modules] => Array ( ) [destructor_registered] => 1 [_debug] => [_default_error_mode] => [_default_error_options] => [_default_error_handler] => [_error_class] => PEAR_Error [_expected_errors] => Array ( ) ) [time_created] => 2011-12-22 12:19:40 [time_updated] => 2013-08-28 14:43:30 [id] => 12725 [sortorder] => [tbl] => image [fields] => [application_path] => /public_web_sites/www.inc.com/reflex/ [core_application_url] => http://www.inc.com/ [error] => Array ( [0] => Problem initializing. A method for "incid" does not exist. [1] => Problem initializing. A method for "imgid" does not exist. ) [sort] => ) ) ) Article Object ( [inc_foreignid] => 87068 [inc_title] => Why the Way You Read Affects How Successful You Are [inc_headline_prefix] => [inc_headline] => Why the Way You Read Affects How Successful You Are [inc_homepage_headline] => What Your Reading Habits Say About You [inc_homepage_headline_ab_test] => Why the Way You Read Affects How Successful You Are [inc_lander_headline] => [inc_sharing_headline] => [inc_twitter_headline] => Why how you read speaks volumes about how successful you will be @VanessaNornberg [inc_column_name_override] => [inc_reference_name] => [inc_custom_byline] => [inc_typid] => 1 [inc_autid] => [inc_deck] => Do you read every word and pay close attention to the details and nuances, or do you fly through the information in front of you for the main idea? [inc_homepage_deck] => With the advent of text messages, emails, and other technology-based forms of communication, the way in which we--and our employees--read has more to do with both individual and business success than ever before. [inc_lander_deck] => [inc_sharing_deck] => [inc_image_caption_override] => [inc_show_feature_imageflag] => TRUE [inc_pubdate] => 2015-01-29 08:35:00 [inc_promo_date] => 2015-01-29 08:35:00 [inc_custom_pubdate] => [inc_meta_keywords] => [inc_custom_additional_description] => [inc_filelocation] => vanessa-merit-nornberg/why-the-way-you-read-affects-how-successful-you-are.html [inc_override_url] => [inc_custom_header] => [inc_custom_css] => [inc_custom_javascript] => [inc_display_videos_as_playlistflag] => FALSE [inc_autoplay_videoflag] => FALSE [inc_display_video_at_bottomflag] => TRUE [inc_hide_video_prerollflag] => FALSE [inc_clean_text] =>

With the advent of text messages, emails, and other technology-based forms of communication, the way in which we--and our employees--read has more to do with both individual and business success than ever before. Do you read every word and pay close attention to the details and nuances, or do you fly through the information in front of you for the main idea? See what your reading style says about your chances for success.

Speed Reader. You blow through emails and pride yourself on your rapid response time--no one is faster than you. Sure, but have you ever gone back and double-checked to make sure you have not let any of the email's specific points fall through the cracks? Rapid readers may get through information quickly, but they often miss important details in their "read with speed" technique. The real estate agent representing the sellers of a property a friend of mine was buying surely thought she did well by her clients when she drove their property into a bidding war, but her rapid response style of reading cost her clients $25,000 when she did not carefully read the offer contained in my friend's agent's email and transmitted the wrong figure to them.

Skimmer. Your eyes skip a word here and there, so your email exchanges have some back and forth, but you eventually get done what needs doing. Chances are, your contacts and colleagues view you like they would a C student. You frustrate them with your hit or miss attitude, so you are not likely to inspire enough confidence to win a new deal or get a raise or promotion. Contacts will end up bypassing you when possible and relegate you to the pile of last resorts. When I recently reached out to our health insurance broker, she did the opposite of what I asked in my email, and ended up costing herself (and me!) a lot of time and hassle that could have been avoided if she had read my request as it was written in the initial email. In the process, she made sure that when it comes time to renew our policy, I will go directly to the health insurance company itself and cut her out.

Scrutinizer. Read, reflect, respond. You take the time to read an email in its entirety and then send one succinct reply. It takes a bit longer than you would like sometimes, but being thorough minimizes the clutter in your inbox, helps you stay organized, and ultimately shows the person on the other side of the communication that he can trust you with his business. A prospective customer recently sent me a list of questions about our products, and I carefully answered each point with a clear explanation and concise technical information about our products. A week later, the customer placed a large order and told me that he had chosen our company because, unlike our competitors, I was the only person who had addressed every concern he had raised, so he felt comfortable giving us his business.

Don't let your reading strategy sink your chances at success. If you want colleagues, contacts, and customers to feel they are in good hands with you, slow down, stop scanning, and start reading like your life depends on it--because professionally speaking, it does.

 

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In February, Dave Asprey will cut the ribbon on his first-ever Bulletproof café. After nearly five years, it seems like a logical step for a guy whose butter-infused coffee inspired a cult following. Read on for the story of how Asprey went from experimenting with "biohacking" his own body to building a thriving business. (And check out more stories in our Built From Passion series.)

Where the Idea Came From 

At 20, Dave Asprey was depressed, overweight, and eating to cope with his emotions, which veered from clear and decisive to stricken with fear. After buying disability insurance, "because I got to the point where I wouldn't hire myself," he told Inc. last summer, the former project manager and software entrepreneur became obsessed with his health, from the quality and duration of his sleep to the fat content of foods he consumed. 

The more he studied himself, the more he realized he wasn't after a quick pick-me-up but the feeling of being on, all the time. At a friend's suggestion, he began taking so-called smart drugs--a broad term for compounds that heighten cognition--and he says then his hazy world came into focus. After shedding 50 pounds in three months, "I fired my doctor and started taking smart drugs without supervision," he said. He went on to lose 50 more. 

Asprey, who is 41 and lives in the Bay Area, spent 15 years and more than $300,000 to "hack" his biology. He claims he upgraded his brain by more than 20 IQ points and lowered his biological age while learning to sleep more efficiently. He says that learning to do these seemingly impossible things has turned him into a better entrepreneur, husband, and father. This premise became the foundation for Bulletproof Executive, the self-funded performance-coaching company Asprey started in 2010. 

Experimenting with smart drugs eventually led Asprey to toy with that most quotidian of energy boosters--coffee. In 2009, he first posted a recipe for Bulletproof coffee, the coffee and butter beverage that he now says was key to his transformation. By 2012 he began selling Bulletproof-branded low-mold coffee beans online. (Toxins from mold are "performance-robbing," he told the Times.) Soon he added supplements like Brain Octane (his own medium-chain triglyceride oil, an easily digestible fat). Since the Food and Drug Administration doesn't review supplements, Asprey continues to roll out his own; the latest, called Unfair Advantage, is intended to grow mitochondria--i.e., cells in the muscles and brain--in order to slow down the process of aging. 

How the Business Took Off 

As word got around, Bulletproof coffee gained a cult following. It became popular among tech types in Silicon Valley, New York City, and Seattle, and won over celebrities such as music producer Rick Rubin, who introduced the drink to British singer Ed Sheeran, and Dr. Frank Lipman, an integrative doctor who treats Gwyneth Paltrow. The 450-calorie drink is ideal for "mind clarity and a bit of pep," Lipman told the Times.

Making the coffee is simple: You start with some low-mold coffee beans; add at least two tablespoons of unsalted butter (grassfed, which is higher in omega-3s and vitamins); and dump in one to two tablespoons of MCT oil. Put the whole thing in a blender and mix until smooth. Your energy levels will go through the roof, Asprey says, and your hunger will fly out the window. 

Now, nearly five years after its launch, Bulletproof Executive is a 20-person company endorsing the biohacking lifestyle (the company declined to provide revenue numbers). Last year, the website drew some six million unique visitors, and 11 million people have downloaded Asprey's health podcast on iTunes. His book, The Bulletproof Diet: Lose up to a Pound a Day, Reclaim Energy and Focus, Upgrade Your Life, was published in January. The Bulletproof shop and cafés are up next. 

After running a "quantitative analysis" to see where Bulletproof coffee was most popular, Asprey settled on Los Angeles for his first standalone café, which he says will be anything but a regular coffee shop. Noting he has "several of the early people from the Starbucks team" on board, the focus will be on getting customers to try the coffee. "The idea is that people still say, 'Butter in coffee?' and there's a disbelief that it can taste as good as it does or make you feel the way it does," he says. Clearly, he wants to convert them. 

"It's an experience; it's more than just coffee," Asprey continues. "We're building the whole store to have the Bulletproof principles in mind as we go through the day." This means lighting that's compatible with circadian rhythms, a Whole Body Vibration platform (like astronauts use to strengthen muscles on missions), and a small seating area where furniture and flooring "connect to the earth."

"It's the indoor equivalent of being outdoors in the park with bare feet," Asprey says proudly. "Studies have shown there are reductions in inflammation and stress when people are able to discharge and walk around." 

The coffee shop is the biggest sign Asprey thinks this is more than a fad. When asked why, he offers this anecdote: "Last night, I did a book signing in New York City, and a guy in the front row said, 'I've been drinking Bulletproof coffee every day for a year and a half. I've lost 50 pounds and started two companies.' Feeling this way isn't a fad," he says bluntly. "Once you do this, it's priceless to have your brain work all day and not have food cravings all day."

But how do you grow a business nontechie types may view skeptically? To hear Asprey tell it, you sell what the coffee does for you instead of the coffee (though that should taste great, too). "I care about the person coming in even more," Asprey says, contrasting his approach to other roasters like Stumptown Coffee, "not the estate or where the beans are grown." 

This year, Asprey plans to open two or three shops, gather data on their performance, and then "go substantially faster after we know what's there." The first store will be funded internally, and over time he'll expand the roast profiles of the coffee, in addition to brewing methods. "We want something that tastes creamy and delicious," he says of the drinks, whose prices will compare to Starbucks'. "We're still working on the menu and testing things." 

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Whether you're negotiating the price of a massive contract, or a salary raise that comes with a new position, negotiating skills are essential in the business world. If you're unable to negotiate fairly, logically, and persuasively, you could jeopardize your career, or at least miss out on significant opportunities as a result.

When trying to argue persuasively, participants sometimes rely on logical fallacies, or illogical arguments that seem rational at first glance, to prove their points. It's critical to avoid the emergence of such fallacies, as they can immediately weaken your argument. Likewise, it's important to observe the other party's arguments carefully, and point out any fallacies that may form the crux of his/her argument.

The key to most successful negotiations is planning, and you can avoid the pitfalls of logical fallacies by brainstorming about what possible fallacies could come up during negotiations. Preparation allows you to chart a course for your position, plan for possible rebuttals, consider possible alternatives and compromises, and determine the consequences of the negotiation's outcome. Seeing ahead this far should give you the opportunity to analyze your own argument for any potential weaknesses, and look for potential weak points in the other party's argumentative course.

As you prepare for the negotiation, keep the following dangerous logical fallacies in the back of your mind.

1. Straw man argument.

A straw man argument is an instance of one party misquoting or deliberately inventing a false version of another party's argument in an effort to make their own argument seem more appealing. For example, let's say your potential client claims that they can't engage in your services because they don't have enough available funds. You distort that argument by saying, "You say you don't think our services are worth the money, but I can prove objectively that we'll increase your ROI."

This is a straw man argument, because the argument you're trying to counter is not the same argument they initially presented. While the two arguments (real and distorted) are somewhat similar, you aren't actually addressing the point at hand. This could weaken your position or make the other party frustrated.

2. Appeal to consequences.

This type of fallacy is usually a sophisticated form of appealing to emotion, but sometimes it just cuts an important argumentative corner. Appealing to consequences is a way of asserting that an idea is true by arguing that the consequences of the idea's not being true are undesirable. A traditional example of this is arguing that free will has to exist because if it didn't life would have no point.

You may find yourself stumbling into this type of logical fallacy in a business negotiation. For example, if you're trying to negotiate an increased rate to your customer, you could say, "We are responsible for keeping your sales up. If we weren't, we wouldn't be in business." You can make the claim that you are responsible for their increased sales, but you need to back that argument up with objective data--not a hypothetical argument of what would happen if you weren't.

3. Ad hominem.

Ad hominem is a type of fallacy that involves attacking another person's character rather than his/her argument. You see this type of fallacy often in the political circuit; rather than diving into the logistics of the issue at hand, one candidate will accuse the other of being a liar.

While you wouldn't dare make such an obvious attack in the business world, this logical fallacy does have a tendency to pop up from time to time during negotiations. Let's say you're a candidate for a promotion, and the opposing candidate has argued that he is better educated than you. It's a logical fallacy if you try and refute this argument by saying something like "he probably didn't study as hard as I did." Instead, opt to argue that your experience means more than education, or find some other way to overcome the argument without undercutting the opposing party's character.

4. Slippery slope.

You see the slippery slope fallacy all the time during political debates. One person argues against the proposition of a new law or regulation simply because there's a chance that it could lead to more significant laws or regulations in the future.

Put this into a business perspective. Let's say you want your employee to take on a new responsibility, and he/she is resistant. It's a logical fallacy if he/she resists because he/she is afraid that by saying yes to this new responsibility, it will open the door to many new unwanted responsibilities. It's not logical because the argument is for only one additional responsibility, and the future is entirely hypothetical.

5. Correlation equals causation.

This argument is an especially tempting trap to fall into. Correlation is an observation that one action was taken and one result was obtained. It doesn't necessarily prove that the action was what caused the result; arguing that it did is a logical fallacy.

For example, if you're negotiating for a pay raise, it's illogical to argue that an increase in productivity was due solely to your own efforts. Let's say you're in marketing and your company's social media following increased since the time of your last evaluation. You can't tie your performance to those increased metrics unless you have a causal link. Otherwise, they could easily be attributed to a new company announcement, or an outlier in your data.

6. False dilemma.

The false dilemma fallacy starts with an assumption that there are only two possible answers to a solution, and those possibilities are at extreme ends of the spectrum. For example, if a co-worker is arguing against one of your plans for a given project and you argue, "You're either on board with this, or you're trying to sabotage the project," you've immediately created a false dilemma. The world is seldom black and white, and in this particular example, it's entirely possible that the co-worker is interested in the idea but is only trying to raise some possible concerns. Don't assume there are only two options for any scenario.

7. Red herring.

In detective stories, a red herring is a clue intended to lead the audience to one conclusion while the correct conclusion is different. In the context of negotiation, a red herring is a way of manipulating an argument instead of trying to address it. For example, if you and your boss are negotiating a pay raise and the subject of company budget comes up, it's a red herring if you keep changing the argument to the strength of your performance. You may have more leverage with performance than with budgetary concerns, but if you aren't addressing the budgetary argument, you're approaching the argument illogically.

Logical fallacies are a kind of poison that can infect an otherwise valid, valuable argument and render it completely useless. If you can spot and identify any in the other party's persuasive argument, you'll have the upper hand in crushing their argument totally. Likewise, you'll have to pay attention and keep them from encroaching on your own persuasive words. Doing so will put you in a better position, and strengthen your arguments.

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For as long as I can remember, the saying, "you just got lucky" or "that person is so lucky" has always made me cringe. I've never believed in luck--let me explain why.

Everything that happens in life can be traced back to some amount of effort. Or, in many cases, it's a boatload of effort.

When someone hits the game-winning 3-pointer in basketball, it's not luck that makes the shot go in. It's the 500 3-pointers that athlete has shot every day for months or years. It's the muscle memory that athlete has developed over thousands of painstaking hours. There's not some miracle wisp of wind (luck) that floats the ball into the hoop.

When someone's business starts to take off, people immediately jump on the luck bandwagon. (In this scenario, luck is the exact same thing as overnight success.) Even if a company goes viral at launch, there's still an immense amount of planning, preparation, coordination, and previous successes (and failures) behind the scenes. It's not luck. It's organization and execution.

Look at any best-selling author ever. Not one of them sat down and wrote a book in a week. Got it published the next week. And then sat back and watched as it became a New York Times bestseller. Yet people call authors like Seth Godin, J.K. Rowling, and many others "lucky." Seth and J.K. (we're on a first-name basis because we're author buddies) both got rejected by publishers countless times. Heck, Seth Godin got rejected a staggering 900 times by publishers. 900! And he's lucky? Hell no, he's not. He's a hard-working author who got what he earned from persistence and effort.

I could go on and on and on with examples. Maybe the only people who truly could be deemed lucky are lottery winners. However, the majority of lottery winners (a high majority) have played for years and invested thousands of dollars to win. Many lottery winners have strategies, systems, and complex buying patterns. Sure, there are a few people who've bought a single ticket and won the lottery, but that's unbelievably rare.

Luck has this amazing ability to show up after all the hard work has been put in, and oftentimes, after someone has lost hope that their effort will pay off. I believe that the only time so-called luck shows up is after you've gone far enough in whatever you're working on that you deserve recognition on some level.

That's exactly what luck is to me: recognition of hard work.

For me, this came on November 3, 2012, when I launched BuyMyLastName and asked the world to bid on my last name. In the first 24 hours the bidding hit more than $30,000. A lot of people called that luck. LUCK? I'd been working 14-16 hours every day for the previous four years with IWearYourShirt to build a following and a community that gained attention in the media. Luck didn't have anything to do with it. About 5,000 hours of effort and the balls to put a crazy idea out into the world--that's what made the difference.

The illusion of luck can consume you if you're not careful. If you buy into it, you'll end up sitting idly on the sidelines, while the dedicated, hustling, hard-working people pass you by on their road to success. It's like Coleman Cox said in 1922:

"I am a great believer in luck. The harder I work, the more of it I seem to have."

Don't sit around waiting for the luck train to show up. Luck is for leprechauns and cereals with marshmallows in them. For the rest of us, it's just hard work, patience, and persistence that will get us to our dreams.

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We're not big on setting resolutions only in January at Pluralsight. We believe it's important to strive for excellence year-round, rather than just once a year. That said, there's value in using the year's starter months to reassess your current skill sets and identify areas for improvement, growth, and learning.

Technology is one area that no one in any industry can afford to grow complacent about--tech is changing so quickly that skills you mastered last year may already be outdated. In such a quickly evolving industry, information decays at a rate of 30 percent a year, according to Research in Labor Economics, rendering nearly a third of last year's tech-related knowledge irrelevant.

But don't panic--there's a solution. Staying up-to-date with emergent technologies and trends--as well as the skills needed to master them--will help you offset the lightning-fast pace of skills disruption and keep you ahead of the curve. Continuous learning is the key to maintaining an ongoing competitive advantage, both for individuals and organizations.

On that note, here are the top six tech skills that Pluralsight has identified as not just "nice-to-know," but "need to know," in 2015:

1. Coding.

As I've written recently, coding is the number-one skill in demand today worldwide. Although coding and computer science are still marginalized in the K-12 education system, it's clear that the ability to code has become as important as other basic forms of literacy like reading and math. Fortunately, no matter what your age or current comfort level with technology, there are ways to pick up intro coding skills--and many of them are free. Start with Code School, which provides interactive learn-to-code challenges along with entertaining video instruction, or Hour of Code, which offers a free one-hour coding tutorial that's available in over 30 languages.

2. Big data.

According to Forbes, big data will continue to grow in 2015, due in part to the rise of the Internet of Things, which has the power to embed technology in practically anything. As ever-larger volumes of data are created, it's vital to know how to collect and analyze that data--particularly when it's related to customer preferences and business processes. No matter what industry you're in, you'll miss out on key marketing and decision-making opportunities by ignoring big data. You can brush up on big data concepts, technologies, and vendors with these courses.

3. Cloud computing.

TechRadar reported this month that 2015 will be the year that the cloud becomes the "new normal." The reason, writes Mark Barrenechea, CEO of OpenText, is that costs can be slashed as much as 90 percent through digitization of information-intensive processes. Barrenechea predicts that by year-end, we'll see "a world of hybrid deployments in which some information and applications reside in the cloud and the remainder resides on-premise." Learning to utilize the cloud's flexible power can improve everything from your data security to your collaboration ability. Learn cloud-computing basics with this hour-long online course, which you can view in full with a free trial from Pluralsight, or try this free intro course on the topic from ALISON.

4. Mobile.

As Six Dimensions states, "If you don't have a mobile strategy, you don't have a future strategy." This has never been truer than in 2015, the year in which The Guardian predicts an increasing number of companies will learn how to mobilize their revenue-generating processes, like making purchases and depositing checks. This is also the year that we'll hit critical mass with the fusion of mobile and cloud computing, according to Forbes. That means many more centrally coordinated apps will be usable on multiple devices. Here's a list of beginner-level courses related to mobile technology from Pluralsight, as well as options for mobile apps courses from Lynda.com.

5. Data visualization.

Data keeps multiplying, which means whatever message you hope to communicate online must find increasingly creative ways to break through the noise. That's where data visualization comes in, which involves using a visual representation of the data to discover new information and breakthroughs. Creative Bloq notes that this technique can reveal details that poring through dry data can't. Fortunately, you don't have to be a web designer or developer to create compelling infographics. Here's a list of 10 free tools you can use to visually enhance your data.

6. UX design skills.

User experience (UX) designers consider the end user's ease of use, efficiency, and general experience of interfacing with a system (such as a website or application). Smashing Magazine notes that while user experience has long been important, it has become more so recently in relation to the diverse ways that users can now access websites, including mobile and apps. "The more complex the system, the more involved will the planning and architecture have to be for it," writes Jacob Gube. But it's not just professional designers who can benefit from understanding UX design--anyone can. Check out this animated video from UXmastery on "How to Get Started in UX Design."

These six tech trends are reshaping the way businesses in every industry function internally and connect with their customers. Get smart in these areas, and you won't have to worry about being left behind--at least not this year.

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A method for "incid" does not exist. [1] => Problem initializing. A method for "imgid" does not exist. ) [sort] => 0 ) ) ) Article Object ( [inc_foreignid] => 1525 [inc_title] => The Real Value of Your Business [inc_headline_prefix] => [inc_headline] => The Real Value of Your Business [inc_homepage_headline] => The Real Value of Your Business [inc_homepage_headline_ab_test] => [inc_lander_headline] => [inc_sharing_headline] => The Real Value of Your Business [inc_twitter_headline] => [inc_column_name_override] => [inc_reference_name] => [inc_custom_byline] => [inc_typid] => 1 [inc_autid] => 16 [inc_deck] => Measures like Price-Earnings Ratio and EBITDA multiples are just gross generalizations of the value of your business. Here's how to determine the real value. [inc_homepage_deck] => Measures like Price-Earnings Ratio and EBITDA multiples are just gross generalizations of the value of your business. Here's how to determine the real value. 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Estimating the value of your business is usually calculated through measures such as earnings, EBITDA, and “comp” multiples. But if you’re trying to maximize the value of your business, the most accurate metric is customer value. Specifically, the value of your business is best measured by the aggregate value of your customers.

Finance theory tells us that the value of your business is equivalent to future cash flows, discounted back to today at the cost of capital. This is true. But how do most bankers, valuation experts, and business owners arrive at this valuation? They typically take the most recent year’s cash flows, or an average of the prior few years’, and project them into the future.

This is simplified further by use of “multiples,” or a multiple of current year cash flows used to approximate the present value of future cash flows. Since cash flow varies greatly from year to year at most businesses, EBITDA (earnings before interest, taxes, depreciation, and amortization) is often used as a more stable proxy for operating cash flow.

But as a CEO or business owner, you don’t need this level of accounting precision to value your business. You understand that your business is worthless if customers are not willing to pay (and continue to pay) for your product or service. Fortunately, you can use this concept to calculate the value your business. Here is the basic concept:

  1. Calculate the lifetime value (or more specifically, the estimated future cash flow) of each of your customers or customer segments. Follow the methodology we outlined in our recent article.
  2. Estimate the value of entering new customer relationships or customer segments, then discount the figure by a large factor, say 20 percent, to adjust for the probability of success.
  3. Add the value of each customer or segment, including the discounted value of potential new customers.

For most businesses, this figure will closely approximate the value of your business. For high-growth businesses, where current year cash flows are not a driver of future cash flow potential, this may be a better methodology. Surely, Facebook and Groupon are not being valued in the financial markets based on current year cash flows. Instead, analysts are calculating the potential value that their current and future customer base could create.

More importantly, valuing your business based on the value of customers is actionable. As a management team, it’s easy to see how to improve the value of the business by improving the value of your customer base. This calculation helps get you there.

 

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With the advent of text messages, emails, and other technology-based forms of communication, the way in which we--and our employees--read has more to do with both individual and business success than ever before. Do you read every word and pay close attention to the details and nuances, or do you fly through the information in front of you for the main idea? See what your reading style says about your chances for success.

Speed Reader. You blow through emails and pride yourself on your rapid response time--no one is faster than you. Sure, but have you ever gone back and double-checked to make sure you have not let any of the email's specific points fall through the cracks? Rapid readers may get through information quickly, but they often miss important details in their "read with speed" technique. The real estate agent representing the sellers of a property a friend of mine was buying surely thought she did well by her clients when she drove their property into a bidding war, but her rapid response style of reading cost her clients $25,000 when she did not carefully read the offer contained in my friend's agent's email and transmitted the wrong figure to them.

Skimmer. Your eyes skip a word here and there, so your email exchanges have some back and forth, but you eventually get done what needs doing. Chances are, your contacts and colleagues view you like they would a C student. You frustrate them with your hit or miss attitude, so you are not likely to inspire enough confidence to win a new deal or get a raise or promotion. Contacts will end up bypassing you when possible and relegate you to the pile of last resorts. When I recently reached out to our health insurance broker, she did the opposite of what I asked in my email, and ended up costing herself (and me!) a lot of time and hassle that could have been avoided if she had read my request as it was written in the initial email. In the process, she made sure that when it comes time to renew our policy, I will go directly to the health insurance company itself and cut her out.

Scrutinizer. Read, reflect, respond. You take the time to read an email in its entirety and then send one succinct reply. It takes a bit longer than you would like sometimes, but being thorough minimizes the clutter in your inbox, helps you stay organized, and ultimately shows the person on the other side of the communication that he can trust you with his business. A prospective customer recently sent me a list of questions about our products, and I carefully answered each point with a clear explanation and concise technical information about our products. A week later, the customer placed a large order and told me that he had chosen our company because, unlike our competitors, I was the only person who had addressed every concern he had raised, so he felt comfortable giving us his business.

Don't let your reading strategy sink your chances at success. If you want colleagues, contacts, and customers to feel they are in good hands with you, slow down, stop scanning, and start reading like your life depends on it--because professionally speaking, it does.

 

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In February, Dave Asprey will cut the ribbon on his first-ever Bulletproof café. After nearly five years, it seems like a logical step for a guy whose butter-infused coffee inspired a cult following. Read on for the story of how Asprey went from experimenting with "biohacking" his own body to building a thriving business. (And check out more stories in our Built From Passion series.)

Where the Idea Came From 

At 20, Dave Asprey was depressed, overweight, and eating to cope with his emotions, which veered from clear and decisive to stricken with fear. After buying disability insurance, "because I got to the point where I wouldn't hire myself," he told Inc. last summer, the former project manager and software entrepreneur became obsessed with his health, from the quality and duration of his sleep to the fat content of foods he consumed. 

The more he studied himself, the more he realized he wasn't after a quick pick-me-up but the feeling of being on, all the time. At a friend's suggestion, he began taking so-called smart drugs--a broad term for compounds that heighten cognition--and he says then his hazy world came into focus. After shedding 50 pounds in three months, "I fired my doctor and started taking smart drugs without supervision," he said. He went on to lose 50 more. 

Asprey, who is 41 and lives in the Bay Area, spent 15 years and more than $300,000 to "hack" his biology. He claims he upgraded his brain by more than 20 IQ points and lowered his biological age while learning to sleep more efficiently. He says that learning to do these seemingly impossible things has turned him into a better entrepreneur, husband, and father. This premise became the foundation for Bulletproof Executive, the self-funded performance-coaching company Asprey started in 2010. 

Experimenting with smart drugs eventually led Asprey to toy with that most quotidian of energy boosters--coffee. In 2009, he first posted a recipe for Bulletproof coffee, the coffee and butter beverage that he now says was key to his transformation. By 2012 he began selling Bulletproof-branded low-mold coffee beans online. (Toxins from mold are "performance-robbing," he told the Times.) Soon he added supplements like Brain Octane (his own medium-chain triglyceride oil, an easily digestible fat). Since the Food and Drug Administration doesn't review supplements, Asprey continues to roll out his own; the latest, called Unfair Advantage, is intended to grow mitochondria--i.e., cells in the muscles and brain--in order to slow down the process of aging. 

How the Business Took Off 

As word got around, Bulletproof coffee gained a cult following. It became popular among tech types in Silicon Valley, New York City, and Seattle, and won over celebrities such as music producer Rick Rubin, who introduced the drink to British singer Ed Sheeran, and Dr. Frank Lipman, an integrative doctor who treats Gwyneth Paltrow. The 450-calorie drink is ideal for "mind clarity and a bit of pep," Lipman told the Times.

Making the coffee is simple: You start with some low-mold coffee beans; add at least two tablespoons of unsalted butter (grassfed, which is higher in omega-3s and vitamins); and dump in one to two tablespoons of MCT oil. Put the whole thing in a blender and mix until smooth. Your energy levels will go through the roof, Asprey says, and your hunger will fly out the window. 

Now, nearly five years after its launch, Bulletproof Executive is a 20-person company endorsing the biohacking lifestyle (the company declined to provide revenue numbers). Last year, the website drew some six million unique visitors, and 11 million people have downloaded Asprey's health podcast on iTunes. His book, The Bulletproof Diet: Lose up to a Pound a Day, Reclaim Energy and Focus, Upgrade Your Life, was published in January. The Bulletproof shop and cafés are up next. 

After running a "quantitative analysis" to see where Bulletproof coffee was most popular, Asprey settled on Los Angeles for his first standalone café, which he says will be anything but a regular coffee shop. Noting he has "several of the early people from the Starbucks team" on board, the focus will be on getting customers to try the coffee. "The idea is that people still say, 'Butter in coffee?' and there's a disbelief that it can taste as good as it does or make you feel the way it does," he says. Clearly, he wants to convert them. 

"It's an experience; it's more than just coffee," Asprey continues. "We're building the whole store to have the Bulletproof principles in mind as we go through the day." This means lighting that's compatible with circadian rhythms, a Whole Body Vibration platform (like astronauts use to strengthen muscles on missions), and a small seating area where furniture and flooring "connect to the earth."

"It's the indoor equivalent of being outdoors in the park with bare feet," Asprey says proudly. "Studies have shown there are reductions in inflammation and stress when people are able to discharge and walk around." 

The coffee shop is the biggest sign Asprey thinks this is more than a fad. When asked why, he offers this anecdote: "Last night, I did a book signing in New York City, and a guy in the front row said, 'I've been drinking Bulletproof coffee every day for a year and a half. I've lost 50 pounds and started two companies.' Feeling this way isn't a fad," he says bluntly. "Once you do this, it's priceless to have your brain work all day and not have food cravings all day."

But how do you grow a business nontechie types may view skeptically? To hear Asprey tell it, you sell what the coffee does for you instead of the coffee (though that should taste great, too). "I care about the person coming in even more," Asprey says, contrasting his approach to other roasters like Stumptown Coffee, "not the estate or where the beans are grown." 

This year, Asprey plans to open two or three shops, gather data on their performance, and then "go substantially faster after we know what's there." The first store will be funded internally, and over time he'll expand the roast profiles of the coffee, in addition to brewing methods. "We want something that tastes creamy and delicious," he says of the drinks, whose prices will compare to Starbucks'. "We're still working on the menu and testing things." 

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Whether you're negotiating the price of a massive contract, or a salary raise that comes with a new position, negotiating skills are essential in the business world. If you're unable to negotiate fairly, logically, and persuasively, you could jeopardize your career, or at least miss out on significant opportunities as a result.

When trying to argue persuasively, participants sometimes rely on logical fallacies, or illogical arguments that seem rational at first glance, to prove their points. It's critical to avoid the emergence of such fallacies, as they can immediately weaken your argument. Likewise, it's important to observe the other party's arguments carefully, and point out any fallacies that may form the crux of his/her argument.

The key to most successful negotiations is planning, and you can avoid the pitfalls of logical fallacies by brainstorming about what possible fallacies could come up during negotiations. Preparation allows you to chart a course for your position, plan for possible rebuttals, consider possible alternatives and compromises, and determine the consequences of the negotiation's outcome. Seeing ahead this far should give you the opportunity to analyze your own argument for any potential weaknesses, and look for potential weak points in the other party's argumentative course.

As you prepare for the negotiation, keep the following dangerous logical fallacies in the back of your mind.

1. Straw man argument.

A straw man argument is an instance of one party misquoting or deliberately inventing a false version of another party's argument in an effort to make their own argument seem more appealing. For example, let's say your potential client claims that they can't engage in your services because they don't have enough available funds. You distort that argument by saying, "You say you don't think our services are worth the money, but I can prove objectively that we'll increase your ROI."

This is a straw man argument, because the argument you're trying to counter is not the same argument they initially presented. While the two arguments (real and distorted) are somewhat similar, you aren't actually addressing the point at hand. This could weaken your position or make the other party frustrated.

2. Appeal to consequences.

This type of fallacy is usually a sophisticated form of appealing to emotion, but sometimes it just cuts an important argumentative corner. Appealing to consequences is a way of asserting that an idea is true by arguing that the consequences of the idea's not being true are undesirable. A traditional example of this is arguing that free will has to exist because if it didn't life would have no point.

You may find yourself stumbling into this type of logical fallacy in a business negotiation. For example, if you're trying to negotiate an increased rate to your customer, you could say, "We are responsible for keeping your sales up. If we weren't, we wouldn't be in business." You can make the claim that you are responsible for their increased sales, but you need to back that argument up with objective data--not a hypothetical argument of what would happen if you weren't.

3. Ad hominem.

Ad hominem is a type of fallacy that involves attacking another person's character rather than his/her argument. You see this type of fallacy often in the political circuit; rather than diving into the logistics of the issue at hand, one candidate will accuse the other of being a liar.

While you wouldn't dare make such an obvious attack in the business world, this logical fallacy does have a tendency to pop up from time to time during negotiations. Let's say you're a candidate for a promotion, and the opposing candidate has argued that he is better educated than you. It's a logical fallacy if you try and refute this argument by saying something like "he probably didn't study as hard as I did." Instead, opt to argue that your experience means more than education, or find some other way to overcome the argument without undercutting the opposing party's character.

4. Slippery slope.

You see the slippery slope fallacy all the time during political debates. One person argues against the proposition of a new law or regulation simply because there's a chance that it could lead to more significant laws or regulations in the future.

Put this into a business perspective. Let's say you want your employee to take on a new responsibility, and he/she is resistant. It's a logical fallacy if he/she resists because he/she is afraid that by saying yes to this new responsibility, it will open the door to many new unwanted responsibilities. It's not logical because the argument is for only one additional responsibility, and the future is entirely hypothetical.

5. Correlation equals causation.

This argument is an especially tempting trap to fall into. Correlation is an observation that one action was taken and one result was obtained. It doesn't necessarily prove that the action was what caused the result; arguing that it did is a logical fallacy.

For example, if you're negotiating for a pay raise, it's illogical to argue that an increase in productivity was due solely to your own efforts. Let's say you're in marketing and your company's social media following increased since the time of your last evaluation. You can't tie your performance to those increased metrics unless you have a causal link. Otherwise, they could easily be attributed to a new company announcement, or an outlier in your data.

6. False dilemma.

The false dilemma fallacy starts with an assumption that there are only two possible answers to a solution, and those possibilities are at extreme ends of the spectrum. For example, if a co-worker is arguing against one of your plans for a given project and you argue, "You're either on board with this, or you're trying to sabotage the project," you've immediately created a false dilemma. The world is seldom black and white, and in this particular example, it's entirely possible that the co-worker is interested in the idea but is only trying to raise some possible concerns. Don't assume there are only two options for any scenario.

7. Red herring.

In detective stories, a red herring is a clue intended to lead the audience to one conclusion while the correct conclusion is different. In the context of negotiation, a red herring is a way of manipulating an argument instead of trying to address it. For example, if you and your boss are negotiating a pay raise and the subject of company budget comes up, it's a red herring if you keep changing the argument to the strength of your performance. You may have more leverage with performance than with budgetary concerns, but if you aren't addressing the budgetary argument, you're approaching the argument illogically.

Logical fallacies are a kind of poison that can infect an otherwise valid, valuable argument and render it completely useless. If you can spot and identify any in the other party's persuasive argument, you'll have the upper hand in crushing their argument totally. Likewise, you'll have to pay attention and keep them from encroaching on your own persuasive words. Doing so will put you in a better position, and strengthen your arguments.

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For as long as I can remember, the saying, "you just got lucky" or "that person is so lucky" has always made me cringe. I've never believed in luck--let me explain why.

Everything that happens in life can be traced back to some amount of effort. Or, in many cases, it's a boatload of effort.

When someone hits the game-winning 3-pointer in basketball, it's not luck that makes the shot go in. It's the 500 3-pointers that athlete has shot every day for months or years. It's the muscle memory that athlete has developed over thousands of painstaking hours. There's not some miracle wisp of wind (luck) that floats the ball into the hoop.

When someone's business starts to take off, people immediately jump on the luck bandwagon. (In this scenario, luck is the exact same thing as overnight success.) Even if a company goes viral at launch, there's still an immense amount of planning, preparation, coordination, and previous successes (and failures) behind the scenes. It's not luck. It's organization and execution.

Look at any best-selling author ever. Not one of them sat down and wrote a book in a week. Got it published the next week. And then sat back and watched as it became a New York Times bestseller. Yet people call authors like Seth Godin, J.K. Rowling, and many others "lucky." Seth and J.K. (we're on a first-name basis because we're author buddies) both got rejected by publishers countless times. Heck, Seth Godin got rejected a staggering 900 times by publishers. 900! And he's lucky? Hell no, he's not. He's a hard-working author who got what he earned from persistence and effort.

I could go on and on and on with examples. Maybe the only people who truly could be deemed lucky are lottery winners. However, the majority of lottery winners (a high majority) have played for years and invested thousands of dollars to win. Many lottery winners have strategies, systems, and complex buying patterns. Sure, there are a few people who've bought a single ticket and won the lottery, but that's unbelievably rare.

Luck has this amazing ability to show up after all the hard work has been put in, and oftentimes, after someone has lost hope that their effort will pay off. I believe that the only time so-called luck shows up is after you've gone far enough in whatever you're working on that you deserve recognition on some level.

That's exactly what luck is to me: recognition of hard work.

For me, this came on November 3, 2012, when I launched BuyMyLastName and asked the world to bid on my last name. In the first 24 hours the bidding hit more than $30,000. A lot of people called that luck. LUCK? I'd been working 14-16 hours every day for the previous four years with IWearYourShirt to build a following and a community that gained attention in the media. Luck didn't have anything to do with it. About 5,000 hours of effort and the balls to put a crazy idea out into the world--that's what made the difference.

The illusion of luck can consume you if you're not careful. If you buy into it, you'll end up sitting idly on the sidelines, while the dedicated, hustling, hard-working people pass you by on their road to success. It's like Coleman Cox said in 1922:

"I am a great believer in luck. The harder I work, the more of it I seem to have."

Don't sit around waiting for the luck train to show up. Luck is for leprechauns and cereals with marshmallows in them. For the rest of us, it's just hard work, patience, and persistence that will get us to our dreams.

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We're not big on setting resolutions only in January at Pluralsight. We believe it's important to strive for excellence year-round, rather than just once a year. That said, there's value in using the year's starter months to reassess your current skill sets and identify areas for improvement, growth, and learning.

Technology is one area that no one in any industry can afford to grow complacent about--tech is changing so quickly that skills you mastered last year may already be outdated. In such a quickly evolving industry, information decays at a rate of 30 percent a year, according to Research in Labor Economics, rendering nearly a third of last year's tech-related knowledge irrelevant.

But don't panic--there's a solution. Staying up-to-date with emergent technologies and trends--as well as the skills needed to master them--will help you offset the lightning-fast pace of skills disruption and keep you ahead of the curve. Continuous learning is the key to maintaining an ongoing competitive advantage, both for individuals and organizations.

On that note, here are the top six tech skills that Pluralsight has identified as not just "nice-to-know," but "need to know," in 2015:

1. Coding.

As I've written recently, coding is the number-one skill in demand today worldwide. Although coding and computer science are still marginalized in the K-12 education system, it's clear that the ability to code has become as important as other basic forms of literacy like reading and math. Fortunately, no matter what your age or current comfort level with technology, there are ways to pick up intro coding skills--and many of them are free. Start with Code School, which provides interactive learn-to-code challenges along with entertaining video instruction, or Hour of Code, which offers a free one-hour coding tutorial that's available in over 30 languages.

2. Big data.

According to Forbes, big data will continue to grow in 2015, due in part to the rise of the Internet of Things, which has the power to embed technology in practically anything. As ever-larger volumes of data are created, it's vital to know how to collect and analyze that data--particularly when it's related to customer preferences and business processes. No matter what industry you're in, you'll miss out on key marketing and decision-making opportunities by ignoring big data. You can brush up on big data concepts, technologies, and vendors with these courses.

3. Cloud computing.

TechRadar reported this month that 2015 will be the year that the cloud becomes the "new normal." The reason, writes Mark Barrenechea, CEO of OpenText, is that costs can be slashed as much as 90 percent through digitization of information-intensive processes. Barrenechea predicts that by year-end, we'll see "a world of hybrid deployments in which some information and applications reside in the cloud and the remainder resides on-premise." Learning to utilize the cloud's flexible power can improve everything from your data security to your collaboration ability. Learn cloud-computing basics with this hour-long online course, which you can view in full with a free trial from Pluralsight, or try this free intro course on the topic from ALISON.

4. Mobile.

As Six Dimensions states, "If you don't have a mobile strategy, you don't have a future strategy." This has never been truer than in 2015, the year in which The Guardian predicts an increasing number of companies will learn how to mobilize their revenue-generating processes, like making purchases and depositing checks. This is also the year that we'll hit critical mass with the fusion of mobile and cloud computing, according to Forbes. That means many more centrally coordinated apps will be usable on multiple devices. Here's a list of beginner-level courses related to mobile technology from Pluralsight, as well as options for mobile apps courses from Lynda.com.

5. Data visualization.

Data keeps multiplying, which means whatever message you hope to communicate online must find increasingly creative ways to break through the noise. That's where data visualization comes in, which involves using a visual representation of the data to discover new information and breakthroughs. Creative Bloq notes that this technique can reveal details that poring through dry data can't. Fortunately, you don't have to be a web designer or developer to create compelling infographics. Here's a list of 10 free tools you can use to visually enhance your data.

6. UX design skills.

User experience (UX) designers consider the end user's ease of use, efficiency, and general experience of interfacing with a system (such as a website or application). Smashing Magazine notes that while user experience has long been important, it has become more so recently in relation to the diverse ways that users can now access websites, including mobile and apps. "The more complex the system, the more involved will the planning and architecture have to be for it," writes Jacob Gube. But it's not just professional designers who can benefit from understanding UX design--anyone can. Check out this animated video from UXmastery on "How to Get Started in UX Design."

These six tech trends are reshaping the way businesses in every industry function internally and connect with their customers. Get smart in these areas, and you won't have to worry about being left behind--at least not this year.

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Milton Glaser, the legendary graphic designer best known for the "I Love New York" logo, says that it has to do with simplicity. "You want to move the viewer in a perception so that when they first look at [the logo]...they get the idea, because that act between seeing and understanding is critical," he recently told the graphic design blog Design Informer. We expanded Glaser's point and compiled a list of four characteristics that distinguish great logos from the legions of the not-so-great.

Your logo should stand out and be recognized among the slew of others in the same market space. Matt Mickiewicz, co-founder of Sitepoint.com, suggests staying away from overly used icons, like globes and arrows. And according to graphic designer David Airey, you should keep in mind that a logo doesn't need to say what a company does. "The Mercedes logo isn't a car. The Virgin Atlantic logo isn't an aeroplane. The Apple logo isn't a computer," he writes on the popular logo design site Logo Design Love. So don't feel like your coffee shop's logo needs to show coffee beans.

Strong logos translate well across different mediums. Will your logo evoke the same meaning on a business card as it will on a billboard? "Keeping the design simple allows for flexibility in size," writes Airey. "Ideally, your design should work at a minimum of around one inch without loss of detail." Mickiewicz adds that when a logo does not reproduce well on a small scale it causes problems for a brand's clarity and value. Also keep in mind that it should reproduce well in black and white; the fax machine isn't going away any time soon.

Before embarking on any sort of marketing campaign, you must first nail down your target audience. A logo needs to accurately reflect a company's culture and values: the company's essence. "Designing for a lawyer? Ditch the fun approach. Designing for a kid's TV show? Nothing too serious," writes Airey. Doing some market research is critical, too. Mickiewicz warns that color is a major attribute in determining the appropriateness of a logo design. "Different colors are associated with different meanings in different cultures. It's important to think about how the colors in your logo reflect your brand values and the services or products you sell," he says.

Milton Glaser created the "I Love New York" logo in 1975. Thirty-six years later, shirts and tchotchkes bearing that ubiquitous emblem still line the walls of gift shops around the world. "I did the bloody thing in 1975, and I thought it would last a couple of months as a promotion and disappear," said Glaser in a 2009 interview for Big Think. Eddie Opara, a New York-based partner with the international design firm Pentagram, says that it's the neutrality of a design that makes a logo timeless, citing the NBC Universal logo as an example. "You look at the clean lines, the symmetry, the modernist structure, the neutrality behind it...and it really exposes the timeless quality," he says. Even though it's been changed over the years, the timeless elements remain.

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Veteran entrepreneur Norm Brodsky has made many mistakes—but he has a knack for learning from setbacks and using the knowledge gained through adversity to improve his business. Here are 5 controversial and easy-to-argue business ideas that he has come to believe in, through trial and error. You may disagree with Brodsky. That's fine with him. He is confident you will one day have an experience that may just change your mind.

'Commissions are the norm in most industries, and commissions are the only way to motivate some salespeople,' Brodsky concedes. 'But those aren't the people I want in my company, and you should think twice about having them in yours.' Most salespeople want to be part of a successful team, Brodsky explains. But when you pay them by commission, you treat them differently than every other employee—and give them the means to maximize their pay even if it comes at the expense of other departments such as operations and billing. That disrupts the team. It's fine to pay salespeople very well—but pay them a salary that reflects and takes into account their ability to do well by the company. http://www.inc.com/magazine/20030501/25416.html The Sales Commission Dilemma, May 2003

After a series of troubles tied to employees who had recommended their friends and family for jobs, he banned the practice of hiring relatives and associates. He even fired a woman who had sought an exemption for her friend and, when it was not granted, hired her anyway hoping that their relationship would not be discovered. 'Understand, the rule was not a matter of convenience,' Brodsky says. 'On the contrary, it was easier and cheaper to rely on staff recommendations... But I couldn't accept the number of good employees we were losing by hiring friends and relatives who didn't work out.' http://www.inc.com/magazine/20050501/nbrodsky.html Firing Carlotta May 2005

Warehouse accidents, petty theft, and absenteeism were on the rise at Brodsky's company, and he had heard rumors that employees were smoking pot on the premises. So he reluctantly implemented drug testing—and the results were stunning. More than half of all current employees tested positive, and more than 75 percent of potential new hires tested positive. One executive secretary candidate reluctantly declined a job offer, only to reveal that she routinely smoked crack on her lunch break. 'We wound up losing about 25% of our work force -- fewer than we'd feared, but a significant number nonetheless,' Brodsky says. 'Yet the drug testing did work. The accident rate declined, as did the incidence of petty theft. Even more gratifying was the response of the employees who remained: They thanked us….And on top of that, we got a bonus. Our drug-testing program made us more attractive to insurers, allowing us to move our policies to a better provider.' http://www.inc.com/magazine/20041101/nbrodsky.html Just Say Yes, November 2004

When rival start-ups began to pour into the records-storage business, Brodsky was thrilled. 'In a young industry like ours, you have to spend an inordinate amount of time and money just explaining what you do and why prospective customers should pay you to do it,' he explains. The more competitors you have, the easier that task becomes.' Competition makes comparison-shopping possible. When more people do what you do, you don't have to explain to a sales lead what you do—you simply have to explain to them why you're better than the next guy. http://www.inc.com/magazine/20050901/nbrodsky.html The More the Merrier, September 2005

Brodsky doesn't like slick marketing materials—specifically, classy brochures, signs, business cards, logo polo shirts, and other forms of promotional swag. 'Much of what passes for marketing these days is a waste of time and money that has nothing to do with building a good solid business,' Brodsky says. If it's slick, it lacks soul in Brodsky's view, and indicates to your customers that you are just like everyone else. Brodsky would rather have homemade marketing materials that reinforce that his business is like a family, and will treat you well. Your marketing collateral should 'reflect who we are, not some marketer's idea of who we should be,' he writes. http://www.inc.com/magazine/20051001/columns-nbrodsky.html Marketing for Dummies, October 2005)

Brodsky decided years ago that he wanted to take as much as 16 weeks of vacation a year. At the same time, as his company expanded, he knew he needed to take on a new role that was strategic in nature. That meant that he had to train his managers to be autonomous and to not rely on him to get things done. So he started to prepare his company for the transition. His managers took on new responsibilities; customers got used to less face time with the owner; and outside investors saw Brodsky's ability to step back from the business as a plus. Best of all, the entrepreneur says he was able to ponder the business's problems when he came back from time off in a way that he wasn't when he was there every day. 'It was obvious to me that I was a bigger asset to the company on my return than I had been when I left,' Brodsky says. http://www.inc.com/magazine/20080601/streets-smarts-get-lost.html Get Lost, June 2008

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[lightfeatureimage] => FALSE [imagelist_primary] => Array ( [3254] => Image Object ( [img_foreignkey] => [img_reference_name] => __DO NOT USE__2009-CSS-Brodsky-bkt.jpg [img_caption] => [img_alt_text] => [img_custom_credit] => [img_custom_meta_data] => [img_phoid] => 0 [img_ityid] => 0 [img_bucketref] => 2009-CSS-Brodsky-bkt.jpg [img_bucket_dimx] => 336 [img_bucket_dimy] => 336 [img_f1imageref] => [img_panoramicref] => [img_pan_dimx] => [img_pan_dimy] => [img_light_imageflag] => FALSE [img_tile_override_imageref] => [img_skyscraperref] => [img_sky_dimx] => [img_sky_dimy] => [img_super_panoramicref] => [img_gallery_imageref] => [img_full_screen_ref] => [img_custom_cropref] => [img_full_text] => [img_tags] => [img_notes] => [img_gettyflag] => FALSE [dbObj] => MDB2_Driver_mysql Object ( [string_quoting] => Array ( [start] => ' [end] => ' [escape] => \ [escape_pattern] => \ ) [identifier_quoting] => Array ( [start] => ` [end] => ` [escape] => ` ) [sql_comments] => Array ( [0] => Array ( [start] => -- [end] => [escape] => ) [1] => Array ( [start] => # [end] => [escape] => ) [2] => Array ( [start] => /* [end] => */ [escape] => ) ) [server_capabilities_checked] => 1 [start_transaction] => 1 [varchar_max_length] => 65532 [db_index] => 1 [dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connected_dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connection] => Resource id #7 [opened_persistent] => [database_name] => sitecontent [connected_database_name] => sitecontent [connected_server_info] => 5.5.38-35.2-log [supported] => Array ( [sequences] => emulated [indexes] => 1 [affected_rows] => 1 [summary_functions] => 1 [order_by_text] => 1 [transactions] => 1 [savepoints] => 1 [current_id] => emulated [limit_queries] => 1 [LOBs] => 1 [replace] => 1 [sub_selects] => 1 [triggers] => 1 [auto_increment] => 1 [primary_key] => 1 [result_introspection] => 1 [prepared_statements] => 1 [identifier_quoting] => 1 [pattern_escaping] => 1 [new_link] => 1 ) [options] => Array ( [ssl] => [field_case] => 0 [disable_query] => [result_class] => MDB2_Result_%s [buffered_result_class] => MDB2_BufferedResult_%s [result_wrap_class] => [result_buffering] => 1 [fetch_class] => stdClass [persistent] => [debug] => 0 [debug_handler] => MDB2_defaultDebugOutput [debug_expanded_output] => [default_text_field_length] => 4096 [lob_buffer_length] => 8192 [log_line_break] => [idxname_format] => %s_idx [seqname_format] => %s_seq [savepoint_format] => MDB2_SAVEPOINT_%s [statement_format] => MDB2_STATEMENT_%1$s_%2$s [seqcol_name] => sequence [quote_identifier] => [use_transactions] => 1 [decimal_places] => 2 [portability] => 127 [modules] => Array ( [ex] => Extended [dt] => Datatype [mg] => Manager [rv] => Reverse [na] => Native [fc] => Function ) [emulate_prepared] => [datatype_map] => Array ( ) [datatype_map_callback] => Array ( ) [nativetype_map_callback] => Array ( ) [lob_allow_url_include] => [bindname_format] => (?:\d+)|(?:[a-zA-Z][a-zA-Z0-9_]*) [max_identifiers_length] => 64 [default_fk_action_onupdate] => RESTRICT [default_fk_action_ondelete] => RESTRICT [DBA_username] => [DBA_password] => [default_table_type] => ) [wildcards] => Array ( [0] => % [1] => _ ) [as_keyword] => AS [warnings] => Array ( ) [debug_output] => [in_transaction] => [nested_transaction_counter] => [has_transaction_error] => [offset] => 0 [limit] => 0 [phptype] => mysql [dbsyntax] => mysql [last_query] => SELECT * FROM article_image INNER JOIN image ON article_image.imgid = image.id WHERE article_image.incid = '33635' ORDER BY article_image.sortorder [fetchmode] => 1 [modules] => Array ( ) [destructor_registered] => 1 [_debug] => [_default_error_mode] => [_default_error_options] => [_default_error_handler] => [_error_class] => PEAR_Error [_expected_errors] => Array ( ) ) [time_created] => 2010-03-31 20:59:12 [time_updated] => 2014-09-30 16:46:28 [id] => 3254 [sortorder] => [tbl] => image [fields] => [application_path] => /public_web_sites/www.inc.com/reflex/ [core_application_url] => http://www.inc.com/ [error] => Array ( [0] => Problem initializing. A method for "incid" does not exist. [1] => Problem initializing. A method for "imgid" does not exist. ) [sort] => 0 ) ) ) Article Object ( [inc_foreignid] => [inc_title] => [inc_headline_prefix] => [inc_headline] => 6 Vacation Spots That Will Force You to Unplug [inc_homepage_headline] => [inc_homepage_headline_ab_test] => [inc_lander_headline] => [inc_sharing_headline] => [inc_twitter_headline] => Want to *really* unplug? You need to try these 6 vacation spots @lmmontini [inc_column_name_override] => [inc_reference_name] => [inc_custom_byline] => [inc_typid] => 20 [inc_autid] => 3181 [inc_deck] => Ignoring your mobile device is a whole lot easier when you can't even get cell service. [inc_homepage_deck] => Ignoring your mobile device is a whole lot easier when you can't even get cell service. [inc_lander_deck] => [inc_sharing_deck] => [inc_image_caption_override] => [inc_show_feature_imageflag] => TRUE [inc_pubdate] => 2014-11-07 08:00:00 [inc_promo_date] => 2014-11-07 08:00:00 [inc_custom_pubdate] => [inc_meta_keywords] => [inc_custom_additional_description] => [inc_filelocation] => ss/laura-montini/6-truly-unplugged-vacation-destinations-in-the-us.html [inc_override_url] => [inc_custom_header] => [inc_custom_css] => [inc_custom_javascript] => [inc_display_videos_as_playlistflag] => FALSE [inc_autoplay_videoflag] => TRUE [inc_display_video_at_bottomflag] => FALSE [inc_hide_video_prerollflag] => FALSE [inc_clean_text] => [inc_code_only_text] => [inc_notepad] => [inc_toolbar_text] => [inc_read_more_override] => [inc_show_read_moreflag] => TRUE [inc_custom_sidebar_head] => [inc_sidebar_adcodeflag] => FALSE [inc_custom_sidebar] => [inc_custom_footer] => [inc_full_width_footerflag] => FALSE [inc_show_pinboardflag] => TRUE [inc_staid] => 7 [inc_premiumflag] => FALSE [inc_newsworthyflag] => FALSE [inc_standoutflag] => FALSE [inc_evergreen_contentflag] => FALSE [inc_homepage_riverflag] => TRUE [inc_comment_alert] => Author only [inc_copyeditedflag] => FALSE [inc_activeflag] => TRUE [inc_hide_bucket_imageflag] => FALSE [inc_hide_article_sidebarflag] => FALSE [inc_hide_commentsflag] => FALSE [inc_show_social_linksflag] => TRUE [inc_prtid] => [inc_canonical_url] => [inc_serid] => [inc_registration_requiredflag] => FALSE [inc_use_narrow_navflag] => FALSE [inc_no_cacheflag] => FALSE [inc_eopid] => [inc_tracking_pixel_url] => [inc_custom_adzone] => [inc_imu_style_image_overrideref] => [inc_imu_style_image_override_ab_testref] => [inc_tile_tracking_pixel_url] => [inc_alchemyupdatetime] => [owner_admid] => [inc_f1temp] => [inc_alchemyentityxml] => [inc_alchemykeywordxml] => [dbObj] => MDB2_Driver_mysql Object ( [string_quoting] => Array ( [start] => ' [end] => ' [escape] => \ [escape_pattern] => \ ) [identifier_quoting] => Array ( [start] => ` [end] => ` [escape] => ` ) [sql_comments] => Array ( [0] => Array ( [start] => -- [end] => [escape] => ) [1] => Array ( [start] => # [end] => [escape] => ) [2] => Array ( [start] => /* [end] => */ [escape] => ) ) [server_capabilities_checked] => 1 [start_transaction] => 1 [varchar_max_length] => 65532 [db_index] => 1 [dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connected_dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connection] => Resource id #7 [opened_persistent] => [database_name] => sitecontent [connected_database_name] => sitecontent [connected_server_info] => 5.5.38-35.2-log [supported] => Array ( [sequences] => emulated [indexes] => 1 [affected_rows] => 1 [summary_functions] => 1 [order_by_text] => 1 [transactions] => 1 [savepoints] => 1 [current_id] => emulated [limit_queries] => 1 [LOBs] => 1 [replace] => 1 [sub_selects] => 1 [triggers] => 1 [auto_increment] => 1 [primary_key] => 1 [result_introspection] => 1 [prepared_statements] => 1 [identifier_quoting] => 1 [pattern_escaping] => 1 [new_link] => 1 ) [options] => Array ( [ssl] => [field_case] => 0 [disable_query] => [result_class] => MDB2_Result_%s [buffered_result_class] => MDB2_BufferedResult_%s [result_wrap_class] => [result_buffering] => 1 [fetch_class] => stdClass [persistent] => [debug] => 0 [debug_handler] => MDB2_defaultDebugOutput [debug_expanded_output] => [default_text_field_length] => 4096 [lob_buffer_length] => 8192 [log_line_break] => [idxname_format] => %s_idx [seqname_format] => %s_seq [savepoint_format] => MDB2_SAVEPOINT_%s [statement_format] => MDB2_STATEMENT_%1$s_%2$s [seqcol_name] => sequence [quote_identifier] => [use_transactions] => 1 [decimal_places] => 2 [portability] => 127 [modules] => Array ( [ex] => Extended [dt] => Datatype [mg] => Manager [rv] => Reverse [na] => Native [fc] => Function ) [emulate_prepared] => [datatype_map] => Array ( ) [datatype_map_callback] => Array ( ) [nativetype_map_callback] => Array ( ) [lob_allow_url_include] => [bindname_format] => (?:\d+)|(?:[a-zA-Z][a-zA-Z0-9_]*) [max_identifiers_length] => 64 [default_fk_action_onupdate] => RESTRICT [default_fk_action_ondelete] => RESTRICT [DBA_username] => [DBA_password] => [default_table_type] => ) [wildcards] => Array ( [0] => % [1] => _ ) [as_keyword] => AS [warnings] => Array ( ) [debug_output] => [in_transaction] => [nested_transaction_counter] => [has_transaction_error] => [offset] => 0 [limit] => 0 [phptype] => mysql [dbsyntax] => mysql [last_query] => SELECT * FROM article_image INNER JOIN image ON article_image.imgid = image.id WHERE article_image.incid = '64965' ORDER BY article_image.sortorder [fetchmode] => 1 [modules] => Array ( ) [destructor_registered] => 1 [_debug] => [_default_error_mode] => [_default_error_options] => [_default_error_handler] => [_error_class] => PEAR_Error [_expected_errors] => Array ( ) ) [time_created] => 0000-00-00 00:00:00 [time_updated] => 2014-11-07 15:44:14 [id] => 64965 [sortorder] => [tbl] => article [fields] => [application_path] => /public_web_sites/www.inc.com/reflex/ [core_application_url] => http://www.inc.com/ [error] => Array ( [0] => Problem initializing. A method for "inc_rubric" does not exist. [1] => Problem initializing. A method for "inc_f1_imageref" does not exist. ) [largeformat] => FALSE [baseurl] => http://www.inc.com/ [timestamp] => [homepage_headline] => 6 Vacation Spots That Will Force You to Unplug [homepage_headline2] => 6 Vacation Spots That Will Force You to Unplug [homepage_deck] => Ignoring your mobile device is a whole lot easier when you can't even get cell service. [lightfeatureimage] => FALSE [imagelist_primary] => Array ( [35581] => Image Object ( [img_foreignkey] => [img_reference_name] => *clouds, cloud computing [img_caption] => [img_alt_text] => clouds, cloud computing, lake, trees, nature, mountain, environment, stormy, tro [img_custom_credit] => [img_custom_meta_data] => [img_phoid] => 887 [img_ityid] => 1 [img_bucketref] => [img_bucket_dimx] => [img_bucket_dimy] => [img_f1imageref] => [img_panoramicref] => clouds-1940x900.jpg [img_pan_dimx] => 1940 [img_pan_dimy] => 900 [img_light_imageflag] => FALSE [img_tile_override_imageref] => [img_skyscraperref] => [img_sky_dimx] => [img_sky_dimy] => [img_super_panoramicref] => [img_gallery_imageref] => [img_full_screen_ref] => [img_custom_cropref] => [img_full_text] => [img_tags] => clouds, cloud computing, lake, trees, nature, mountain, environment, stormy, trouble forecast, outlook, green, peace, travel, vacation, break, landscape, serenity, clear, still, smooth [img_notes] => [img_gettyflag] => FALSE [dbObj] => MDB2_Driver_mysql Object ( [string_quoting] => Array ( [start] => ' [end] => ' [escape] => \ [escape_pattern] => \ ) [identifier_quoting] => Array ( [start] => ` [end] => ` [escape] => ` ) [sql_comments] => Array ( [0] => Array ( [start] => -- [end] => [escape] => ) [1] => Array ( [start] => # [end] => [escape] => ) [2] => Array ( [start] => /* [end] => */ [escape] => ) ) [server_capabilities_checked] => 1 [start_transaction] => 1 [varchar_max_length] => 65532 [db_index] => 1 [dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connected_dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connection] => Resource id #7 [opened_persistent] => [database_name] => sitecontent [connected_database_name] => sitecontent [connected_server_info] => 5.5.38-35.2-log [supported] => Array ( [sequences] => emulated [indexes] => 1 [affected_rows] => 1 [summary_functions] => 1 [order_by_text] => 1 [transactions] => 1 [savepoints] => 1 [current_id] => emulated [limit_queries] => 1 [LOBs] => 1 [replace] => 1 [sub_selects] => 1 [triggers] => 1 [auto_increment] => 1 [primary_key] => 1 [result_introspection] => 1 [prepared_statements] => 1 [identifier_quoting] => 1 [pattern_escaping] => 1 [new_link] => 1 ) [options] => Array ( [ssl] => [field_case] => 0 [disable_query] => [result_class] => MDB2_Result_%s [buffered_result_class] => MDB2_BufferedResult_%s [result_wrap_class] => [result_buffering] => 1 [fetch_class] => stdClass [persistent] => [debug] => 0 [debug_handler] => MDB2_defaultDebugOutput [debug_expanded_output] => [default_text_field_length] => 4096 [lob_buffer_length] => 8192 [log_line_break] => [idxname_format] => %s_idx [seqname_format] => %s_seq [savepoint_format] => MDB2_SAVEPOINT_%s [statement_format] => MDB2_STATEMENT_%1$s_%2$s [seqcol_name] => sequence [quote_identifier] => [use_transactions] => 1 [decimal_places] => 2 [portability] => 127 [modules] => Array ( [ex] => Extended [dt] => Datatype [mg] => Manager [rv] => Reverse [na] => Native [fc] => Function ) [emulate_prepared] => [datatype_map] => Array ( ) [datatype_map_callback] => Array ( ) [nativetype_map_callback] => Array ( ) [lob_allow_url_include] => [bindname_format] => (?:\d+)|(?:[a-zA-Z][a-zA-Z0-9_]*) [max_identifiers_length] => 64 [default_fk_action_onupdate] => RESTRICT [default_fk_action_ondelete] => RESTRICT [DBA_username] => [DBA_password] => [default_table_type] => ) [wildcards] => Array ( [0] => % [1] => _ ) [as_keyword] => AS [warnings] => Array ( ) [debug_output] => [in_transaction] => [nested_transaction_counter] => [has_transaction_error] => [offset] => 0 [limit] => 0 [phptype] => mysql [dbsyntax] => mysql [last_query] => SELECT * FROM article_image INNER JOIN image ON article_image.imgid = image.id WHERE article_image.incid = '64965' ORDER BY article_image.sortorder [fetchmode] => 1 [modules] => Array ( ) [destructor_registered] => 1 [_debug] => [_default_error_mode] => [_default_error_options] => [_default_error_handler] => [_error_class] => PEAR_Error [_expected_errors] => Array ( ) ) [time_created] => 2014-03-26 12:37:56 [time_updated] => 2014-06-12 11:55:09 [id] => 35581 [sortorder] => [tbl] => image [fields] => [application_path] => /public_web_sites/www.inc.com/reflex/ [core_application_url] => http://www.inc.com/ [error] => Array ( [0] => Problem initializing. A method for "incid" does not exist. [1] => Problem initializing. A method for "imgid" does not exist. ) [sort] => ) ) ) Article Object ( [inc_foreignid] => [inc_title] => 32 Incredibly Useful Business Gadgets for 2015 [inc_headline_prefix] => [inc_headline] => 32 Incredibly Useful Business Gadgets for 2015 [inc_homepage_headline] => 32 Incredibly Useful Business Gadgets for 2015 [inc_homepage_headline_ab_test] => [inc_lander_headline] => [inc_sharing_headline] => 32 Incredibly Useful Business Gadgets for 2015 [inc_twitter_headline] => Check out 32 new (and incredibly useful) gadgets for business in 2015 @jmbrandonbb [inc_column_name_override] => [inc_reference_name] => [inc_custom_byline] => [inc_typid] => 20 [inc_autid] => 3181 [inc_deck] => What is in store for 2015? Plenty of brilliant business gadgets. [inc_homepage_deck] => What is in store for 2015? Plenty of brilliant business gadgets. 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[end] => [escape] => ) [2] => Array ( [start] => /* [end] => */ [escape] => ) ) [server_capabilities_checked] => 1 [start_transaction] => 1 [varchar_max_length] => 65532 [db_index] => 1 [dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connected_dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connection] => Resource id #7 [opened_persistent] => [database_name] => sitecontent [connected_database_name] => sitecontent [connected_server_info] => 5.5.38-35.2-log [supported] => Array ( [sequences] => emulated [indexes] => 1 [affected_rows] => 1 [summary_functions] => 1 [order_by_text] => 1 [transactions] => 1 [savepoints] => 1 [current_id] => emulated [limit_queries] => 1 [LOBs] => 1 [replace] => 1 [sub_selects] => 1 [triggers] => 1 [auto_increment] => 1 [primary_key] => 1 [result_introspection] => 1 [prepared_statements] => 1 [identifier_quoting] => 1 [pattern_escaping] => 1 [new_link] => 1 ) [options] => Array ( [ssl] => [field_case] => 0 [disable_query] => [result_class] => MDB2_Result_%s [buffered_result_class] => MDB2_BufferedResult_%s [result_wrap_class] => [result_buffering] => 1 [fetch_class] => stdClass [persistent] => [debug] => 0 [debug_handler] => MDB2_defaultDebugOutput [debug_expanded_output] => [default_text_field_length] => 4096 [lob_buffer_length] => 8192 [log_line_break] => [idxname_format] => %s_idx [seqname_format] => %s_seq [savepoint_format] => MDB2_SAVEPOINT_%s [statement_format] => MDB2_STATEMENT_%1$s_%2$s [seqcol_name] => sequence [quote_identifier] => [use_transactions] => 1 [decimal_places] => 2 [portability] => 127 [modules] => Array ( [ex] => Extended [dt] => Datatype [mg] => Manager [rv] => Reverse [na] => Native [fc] => Function ) [emulate_prepared] => [datatype_map] => Array ( ) [datatype_map_callback] => Array ( ) [nativetype_map_callback] => Array ( ) [lob_allow_url_include] => [bindname_format] => (?:\d+)|(?:[a-zA-Z][a-zA-Z0-9_]*) [max_identifiers_length] => 64 [default_fk_action_onupdate] => RESTRICT [default_fk_action_ondelete] => RESTRICT [DBA_username] => [DBA_password] => [default_table_type] => ) [wildcards] => Array ( [0] => % [1] => _ ) [as_keyword] => AS [warnings] => Array ( ) [debug_output] => [in_transaction] => [nested_transaction_counter] => [has_transaction_error] => [offset] => 0 [limit] => 0 [phptype] => mysql [dbsyntax] => mysql [last_query] => SELECT * FROM article_image INNER JOIN image ON article_image.imgid = image.id WHERE article_image.incid = '66920' ORDER BY article_image.sortorder [fetchmode] => 1 [modules] => Array ( ) [destructor_registered] => 1 [_debug] => [_default_error_mode] => [_default_error_options] => [_default_error_handler] => [_error_class] => PEAR_Error [_expected_errors] => Array ( ) ) [time_created] => 0000-00-00 00:00:00 [time_updated] => 2015-01-02 10:44:31 [id] => 66920 [sortorder] => [tbl] => article [fields] => [application_path] => /public_web_sites/www.inc.com/reflex/ [core_application_url] => http://www.inc.com/ [error] => Array ( [0] => Problem initializing. A method for "inc_rubric" does not exist. [1] => Problem initializing. A method for "inc_f1_imageref" does not exist. ) [largeformat] => FALSE [baseurl] => http://www.inc.com/ [timestamp] => [homepage_headline] => 7 Moments in Business That Inspired Us in 2014 [homepage_headline2] => 7 Moments in Business That Inspired Us in 2014 [homepage_deck] => From Tim Cook's revealing essay to the 13-year-old who snagged VC funding from Intel, a review of the year's best and brightest. [lightfeatureimage] => FALSE [imagelist_primary] => Array ( [45862] => Image Object ( [img_foreignkey] => [img_reference_name] => inspiring pano [img_caption] => [img_alt_text] => [img_custom_credit] => [img_custom_meta_data] => [img_phoid] => [img_ityid] => 1 [img_bucketref] => [img_bucket_dimx] => [img_bucket_dimy] => [img_f1imageref] => [img_panoramicref] => most-inspiring-pano.jpg [img_pan_dimx] => 970 [img_pan_dimy] => 450 [img_light_imageflag] => FALSE [img_tile_override_imageref] => [img_skyscraperref] => [img_sky_dimx] => [img_sky_dimy] => [img_super_panoramicref] => [img_gallery_imageref] => [img_full_screen_ref] => [img_custom_cropref] => [img_full_text] => [img_tags] => [img_notes] => [img_gettyflag] => FALSE [dbObj] => MDB2_Driver_mysql Object ( [string_quoting] => Array ( [start] => ' [end] => ' [escape] => \ [escape_pattern] => \ ) [identifier_quoting] => Array ( [start] => ` [end] => ` [escape] => ` ) [sql_comments] => Array ( [0] => Array ( [start] => -- [end] => [escape] => ) [1] => Array ( [start] => # [end] => [escape] => ) [2] => Array ( [start] => /* [end] => */ [escape] => ) ) [server_capabilities_checked] => 1 [start_transaction] => 1 [varchar_max_length] => 65532 [db_index] => 1 [dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connected_dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connection] => Resource id #7 [opened_persistent] => [database_name] => sitecontent [connected_database_name] => sitecontent [connected_server_info] => 5.5.38-35.2-log [supported] => Array ( [sequences] => emulated [indexes] => 1 [affected_rows] => 1 [summary_functions] => 1 [order_by_text] => 1 [transactions] => 1 [savepoints] => 1 [current_id] => emulated [limit_queries] => 1 [LOBs] => 1 [replace] => 1 [sub_selects] => 1 [triggers] => 1 [auto_increment] => 1 [primary_key] => 1 [result_introspection] => 1 [prepared_statements] => 1 [identifier_quoting] => 1 [pattern_escaping] => 1 [new_link] => 1 ) [options] => Array ( [ssl] => [field_case] => 0 [disable_query] => [result_class] => MDB2_Result_%s [buffered_result_class] => MDB2_BufferedResult_%s [result_wrap_class] => [result_buffering] => 1 [fetch_class] => stdClass [persistent] => [debug] => 0 [debug_handler] => MDB2_defaultDebugOutput [debug_expanded_output] => [default_text_field_length] => 4096 [lob_buffer_length] => 8192 [log_line_break] => [idxname_format] => %s_idx [seqname_format] => %s_seq [savepoint_format] => MDB2_SAVEPOINT_%s [statement_format] => MDB2_STATEMENT_%1$s_%2$s [seqcol_name] => sequence [quote_identifier] => [use_transactions] => 1 [decimal_places] => 2 [portability] => 127 [modules] => Array ( [ex] => Extended [dt] => Datatype [mg] => Manager [rv] => Reverse [na] => Native [fc] => Function ) [emulate_prepared] => [datatype_map] => Array ( ) [datatype_map_callback] => Array ( ) [nativetype_map_callback] => Array ( ) [lob_allow_url_include] => [bindname_format] => (?:\d+)|(?:[a-zA-Z][a-zA-Z0-9_]*) [max_identifiers_length] => 64 [default_fk_action_onupdate] => RESTRICT [default_fk_action_ondelete] => RESTRICT [DBA_username] => [DBA_password] => [default_table_type] => ) [wildcards] => Array ( [0] => % [1] => _ ) [as_keyword] => AS [warnings] => Array ( ) [debug_output] => [in_transaction] => [nested_transaction_counter] => [has_transaction_error] => [offset] => 0 [limit] => 0 [phptype] => mysql [dbsyntax] => mysql [last_query] => SELECT * FROM article_image INNER JOIN image ON article_image.imgid = image.id WHERE article_image.incid = '66920' ORDER BY article_image.sortorder [fetchmode] => 1 [modules] => Array ( ) [destructor_registered] => 1 [_debug] => [_default_error_mode] => [_default_error_options] => [_default_error_handler] => [_error_class] => PEAR_Error [_expected_errors] => Array ( ) ) [time_created] => 2014-12-11 16:16:36 [time_updated] => 2014-12-11 16:16:59 [id] => 45862 [sortorder] => [tbl] => image [fields] => [application_path] => /public_web_sites/www.inc.com/reflex/ [core_application_url] => http://www.inc.com/ [error] => Array ( [0] => Problem initializing. A method for "incid" does not exist. [1] => Problem initializing. A method for "imgid" does not exist. ) [sort] => ) ) ) Article Object ( [inc_foreignid] => [inc_title] => 4 Steps for Calculating Customer Value [inc_headline_prefix] => [inc_headline] => 4 Steps for Calculating Customer Value [inc_homepage_headline] => 4 Steps for Calculating Customer Value [inc_homepage_headline_ab_test] => [inc_lander_headline] => [inc_sharing_headline] => [inc_twitter_headline] => [inc_column_name_override] => [inc_reference_name] => [inc_custom_byline] => [inc_typid] => 1 [inc_autid] => [inc_deck] => [inc_homepage_deck] => [inc_lander_deck] => [inc_sharing_deck] => [inc_image_caption_override] => [inc_show_feature_imageflag] => [inc_pubdate] => 2011-12-26 07:00:00 [inc_promo_date] => [inc_custom_pubdate] => [inc_meta_keywords] => [inc_custom_additional_description] => [inc_filelocation] => karl-and-bill/4-steps-for-calculating-customer-value.html [inc_override_url] => [inc_custom_header] => [inc_custom_css] => [inc_custom_javascript] => [inc_display_videos_as_playlistflag] => [inc_autoplay_videoflag] => [inc_display_video_at_bottomflag] => [inc_hide_video_prerollflag] => [inc_clean_text] => [inc_code_only_text] => [inc_notepad] => [inc_toolbar_text] => [inc_read_more_override] => [inc_show_read_moreflag] => [inc_custom_sidebar_head] => [inc_sidebar_adcodeflag] => [inc_custom_sidebar] => [inc_custom_footer] => [inc_full_width_footerflag] => [inc_show_pinboardflag] => [inc_staid] => 7 [inc_premiumflag] => [inc_newsworthyflag] => FALSE [inc_standoutflag] => FALSE [inc_evergreen_contentflag] => [inc_homepage_riverflag] => [inc_comment_alert] => [inc_copyeditedflag] => FALSE [inc_activeflag] => [inc_hide_bucket_imageflag] => [inc_hide_article_sidebarflag] => [inc_hide_commentsflag] => [inc_show_social_linksflag] => [inc_prtid] => [inc_canonical_url] => [inc_serid] => [inc_registration_requiredflag] => [inc_use_narrow_navflag] => [inc_no_cacheflag] => [inc_eopid] => [inc_tracking_pixel_url] => [inc_custom_adzone] => [inc_imu_style_image_overrideref] => [inc_imu_style_image_override_ab_testref] => [inc_tile_tracking_pixel_url] => [inc_alchemyupdatetime] => [owner_admid] => [inc_f1temp] => [inc_alchemyentityxml] => [inc_alchemykeywordxml] => [dbObj] => MDB2_Driver_mysql Object ( [string_quoting] => Array ( [start] => ' [end] => ' [escape] => \ [escape_pattern] => \ ) [identifier_quoting] => Array ( [start] => ` [end] => ` [escape] => ` ) [sql_comments] => Array ( [0] => Array ( [start] => -- [end] => [escape] => ) [1] => Array ( [start] => # [end] => [escape] => ) [2] => Array ( [start] => /* [end] => */ [escape] => ) ) [server_capabilities_checked] => 1 [start_transaction] => 1 [varchar_max_length] => 65532 [db_index] => 1 [dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connected_dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connection] => Resource id #7 [opened_persistent] => [database_name] => sitecontent [connected_database_name] => sitecontent [connected_server_info] => 5.5.38-35.2-log [supported] => Array ( [sequences] => emulated [indexes] => 1 [affected_rows] => 1 [summary_functions] => 1 [order_by_text] => 1 [transactions] => 1 [savepoints] => 1 [current_id] => emulated [limit_queries] => 1 [LOBs] => 1 [replace] => 1 [sub_selects] => 1 [triggers] => 1 [auto_increment] => 1 [primary_key] => 1 [result_introspection] => 1 [prepared_statements] => 1 [identifier_quoting] => 1 [pattern_escaping] => 1 [new_link] => 1 ) [options] => Array ( [ssl] => [field_case] => 0 [disable_query] => [result_class] => MDB2_Result_%s [buffered_result_class] => MDB2_BufferedResult_%s [result_wrap_class] => [result_buffering] => 1 [fetch_class] => stdClass [persistent] => [debug] => 0 [debug_handler] => MDB2_defaultDebugOutput [debug_expanded_output] => [default_text_field_length] => 4096 [lob_buffer_length] => 8192 [log_line_break] => [idxname_format] => %s_idx [seqname_format] => %s_seq [savepoint_format] => MDB2_SAVEPOINT_%s [statement_format] => MDB2_STATEMENT_%1$s_%2$s [seqcol_name] => sequence [quote_identifier] => [use_transactions] => 1 [decimal_places] => 2 [portability] => 127 [modules] => Array ( [ex] => Extended [dt] => Datatype [mg] => Manager [rv] => Reverse [na] => Native [fc] => Function ) [emulate_prepared] => [datatype_map] => Array ( ) [datatype_map_callback] => Array ( ) [nativetype_map_callback] => Array ( ) [lob_allow_url_include] => [bindname_format] => (?:\d+)|(?:[a-zA-Z][a-zA-Z0-9_]*) [max_identifiers_length] => 64 [default_fk_action_onupdate] => RESTRICT [default_fk_action_ondelete] => RESTRICT [DBA_username] => [DBA_password] => [default_table_type] => ) [wildcards] => Array ( [0] => % [1] => _ ) [as_keyword] => AS [warnings] => Array ( ) [debug_output] => [in_transaction] => [nested_transaction_counter] => [has_transaction_error] => [offset] => 0 [limit] => 0 [phptype] => mysql [dbsyntax] => mysql [last_query] => SELECT * FROM article_image INNER JOIN image ON article_image.imgid = image.id WHERE article_image.incid = '39822' ORDER BY article_image.sortorder [fetchmode] => 1 [modules] => Array ( ) [destructor_registered] => 1 [_debug] => [_default_error_mode] => [_default_error_options] => [_default_error_handler] => [_error_class] => PEAR_Error [_expected_errors] => Array ( ) ) [time_created] => [time_updated] => [id] => 39822 [sortorder] => [tbl] => article [fields] => [application_path] => /public_web_sites/www.inc.com/reflex/ [core_application_url] => http://www.inc.com/ [incid1] => 39823 [incid2] => 39822 [sort] => 0 [largeformat] => FALSE [baseurl] => http://www.inc.com/ [timestamp] => [homepage_headline] => 4 Steps for Calculating Customer Value [homepage_headline2] => 4 Steps for Calculating Customer Value [homepage_deck] => [lightfeatureimage] => FALSE [imagelist_primary] => Array ( [12716] => Image Object ( [img_foreignkey] => Calculating Value [img_reference_name] => __DO NOT USE__calculating-panoramic.jpg [img_caption] => Calculating the profit contribution of each customer is the first step to understanding customer value. [img_alt_text] => [img_custom_credit] => [img_custom_meta_data] => [img_phoid] => [img_ityid] => 1 [img_bucketref] => calculating-bucket.jpg [img_bucket_dimx] => 336 [img_bucket_dimy] => 336 [img_f1imageref] => [img_panoramicref] => calculating-panoramic.jpg [img_pan_dimx] => 575 [img_pan_dimy] => 270 [img_light_imageflag] => FALSE [img_tile_override_imageref] => [img_skyscraperref] => [img_sky_dimx] => [img_sky_dimy] => [img_super_panoramicref] => [img_gallery_imageref] => [img_full_screen_ref] => [img_custom_cropref] => [img_full_text] => [img_tags] => [img_notes] => [img_gettyflag] => FALSE [dbObj] => MDB2_Driver_mysql Object ( [string_quoting] => Array ( [start] => ' [end] => ' [escape] => \ [escape_pattern] => \ ) [identifier_quoting] => Array ( [start] => ` [end] => ` [escape] => ` ) [sql_comments] => Array ( [0] => Array ( [start] => -- [end] => [escape] => ) [1] => Array ( [start] => # [end] => [escape] => ) [2] => Array ( [start] => /* [end] => */ [escape] => ) ) [server_capabilities_checked] => 1 [start_transaction] => 1 [varchar_max_length] => 65532 [db_index] => 1 [dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connected_dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connection] => Resource id #7 [opened_persistent] => [database_name] => sitecontent [connected_database_name] => sitecontent [connected_server_info] => 5.5.38-35.2-log [supported] => Array ( [sequences] => emulated [indexes] => 1 [affected_rows] => 1 [summary_functions] => 1 [order_by_text] => 1 [transactions] => 1 [savepoints] => 1 [current_id] => emulated [limit_queries] => 1 [LOBs] => 1 [replace] => 1 [sub_selects] => 1 [triggers] => 1 [auto_increment] => 1 [primary_key] => 1 [result_introspection] => 1 [prepared_statements] => 1 [identifier_quoting] => 1 [pattern_escaping] => 1 [new_link] => 1 ) [options] => Array ( [ssl] => [field_case] => 0 [disable_query] => [result_class] => MDB2_Result_%s [buffered_result_class] => MDB2_BufferedResult_%s [result_wrap_class] => [result_buffering] => 1 [fetch_class] => stdClass [persistent] => [debug] => 0 [debug_handler] => MDB2_defaultDebugOutput [debug_expanded_output] => [default_text_field_length] => 4096 [lob_buffer_length] => 8192 [log_line_break] => [idxname_format] => %s_idx [seqname_format] => %s_seq [savepoint_format] => MDB2_SAVEPOINT_%s [statement_format] => MDB2_STATEMENT_%1$s_%2$s [seqcol_name] => sequence [quote_identifier] => [use_transactions] => 1 [decimal_places] => 2 [portability] => 127 [modules] => Array ( [ex] => Extended [dt] => Datatype [mg] => Manager [rv] => Reverse [na] => Native [fc] => Function ) [emulate_prepared] => [datatype_map] => Array ( ) [datatype_map_callback] => Array ( ) [nativetype_map_callback] => Array ( ) [lob_allow_url_include] => [bindname_format] => (?:\d+)|(?:[a-zA-Z][a-zA-Z0-9_]*) [max_identifiers_length] => 64 [default_fk_action_onupdate] => RESTRICT [default_fk_action_ondelete] => RESTRICT [DBA_username] => [DBA_password] => [default_table_type] => ) [wildcards] => Array ( [0] => % [1] => _ ) [as_keyword] => AS [warnings] => Array ( ) [debug_output] => [in_transaction] => [nested_transaction_counter] => [has_transaction_error] => [offset] => 0 [limit] => 0 [phptype] => mysql [dbsyntax] => mysql [last_query] => SELECT * FROM article_image INNER JOIN image ON article_image.imgid = image.id WHERE article_image.incid = '39822' ORDER BY article_image.sortorder [fetchmode] => 1 [modules] => Array ( ) [destructor_registered] => 1 [_debug] => [_default_error_mode] => [_default_error_options] => [_default_error_handler] => [_error_class] => PEAR_Error [_expected_errors] => Array ( ) ) [time_created] => 2011-12-22 11:22:26 [time_updated] => 2013-08-23 16:25:38 [id] => 12716 [sortorder] => [tbl] => image [fields] => [application_path] => /public_web_sites/www.inc.com/reflex/ [core_application_url] => http://www.inc.com/ [error] => Array ( [0] => Problem initializing. A method for "incid" does not exist. [1] => Problem initializing. A method for "imgid" does not exist. ) [sort] => ) ) ) Article Object ( [inc_foreignid] => [inc_title] => No. 1 Reason Acquisitions Fail [inc_headline_prefix] => [inc_headline] => No. 1 Reason Acquisitions Fail [inc_homepage_headline] => No. 1 Reason Acquisitions Fail [inc_homepage_headline_ab_test] => [inc_lander_headline] => [inc_sharing_headline] => [inc_twitter_headline] => [inc_column_name_override] => [inc_reference_name] => [inc_custom_byline] => [inc_typid] => 1 [inc_autid] => [inc_deck] => [inc_homepage_deck] => [inc_lander_deck] => [inc_sharing_deck] => [inc_image_caption_override] => [inc_show_feature_imageflag] => [inc_pubdate] => 2011-12-08 08:17:00 [inc_promo_date] => [inc_custom_pubdate] => [inc_meta_keywords] => [inc_custom_additional_description] => [inc_filelocation] => karl-and-bill/no-1-reason-acquisitions-fail.html [inc_override_url] => [inc_custom_header] => [inc_custom_css] => [inc_custom_javascript] => [inc_display_videos_as_playlistflag] => [inc_autoplay_videoflag] => [inc_display_video_at_bottomflag] => [inc_hide_video_prerollflag] => [inc_clean_text] => [inc_code_only_text] => [inc_notepad] => [inc_toolbar_text] => [inc_read_more_override] => [inc_show_read_moreflag] => [inc_custom_sidebar_head] => [inc_sidebar_adcodeflag] => [inc_custom_sidebar] => [inc_custom_footer] => [inc_full_width_footerflag] => [inc_show_pinboardflag] => [inc_staid] => 7 [inc_premiumflag] => [inc_newsworthyflag] => FALSE [inc_standoutflag] => FALSE [inc_evergreen_contentflag] => [inc_homepage_riverflag] => [inc_comment_alert] => [inc_copyeditedflag] => FALSE [inc_activeflag] => [inc_hide_bucket_imageflag] => [inc_hide_article_sidebarflag] => [inc_hide_commentsflag] => [inc_show_social_linksflag] => [inc_prtid] => [inc_canonical_url] => [inc_serid] => [inc_registration_requiredflag] => [inc_use_narrow_navflag] => [inc_no_cacheflag] => [inc_eopid] => [inc_tracking_pixel_url] => [inc_custom_adzone] => [inc_imu_style_image_overrideref] => [inc_imu_style_image_override_ab_testref] => [inc_tile_tracking_pixel_url] => [inc_alchemyupdatetime] => [owner_admid] => [inc_f1temp] => [inc_alchemyentityxml] => [inc_alchemykeywordxml] => [dbObj] => MDB2_Driver_mysql Object ( [string_quoting] => Array ( [start] => ' [end] => ' [escape] => \ [escape_pattern] => \ ) [identifier_quoting] => Array ( [start] => ` [end] => ` [escape] => ` ) [sql_comments] => Array ( [0] => Array ( [start] => -- [end] => [escape] => ) [1] => Array ( [start] => # [end] => [escape] => ) [2] => Array ( [start] => /* [end] => */ [escape] => ) ) [server_capabilities_checked] => 1 [start_transaction] => 1 [varchar_max_length] => 65532 [db_index] => 1 [dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connected_dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connection] => Resource id #7 [opened_persistent] => [database_name] => sitecontent [connected_database_name] => sitecontent [connected_server_info] => 5.5.38-35.2-log [supported] => Array ( [sequences] => emulated [indexes] => 1 [affected_rows] => 1 [summary_functions] => 1 [order_by_text] => 1 [transactions] => 1 [savepoints] => 1 [current_id] => emulated [limit_queries] => 1 [LOBs] => 1 [replace] => 1 [sub_selects] => 1 [triggers] => 1 [auto_increment] => 1 [primary_key] => 1 [result_introspection] => 1 [prepared_statements] => 1 [identifier_quoting] => 1 [pattern_escaping] => 1 [new_link] => 1 ) [options] => Array ( [ssl] => [field_case] => 0 [disable_query] => [result_class] => MDB2_Result_%s [buffered_result_class] => MDB2_BufferedResult_%s [result_wrap_class] => [result_buffering] => 1 [fetch_class] => stdClass [persistent] => [debug] => 0 [debug_handler] => MDB2_defaultDebugOutput [debug_expanded_output] => [default_text_field_length] => 4096 [lob_buffer_length] => 8192 [log_line_break] => [idxname_format] => %s_idx [seqname_format] => %s_seq [savepoint_format] => MDB2_SAVEPOINT_%s [statement_format] => MDB2_STATEMENT_%1$s_%2$s [seqcol_name] => sequence [quote_identifier] => [use_transactions] => 1 [decimal_places] => 2 [portability] => 127 [modules] => Array ( [ex] => Extended [dt] => Datatype [mg] => Manager [rv] => Reverse [na] => Native [fc] => Function ) [emulate_prepared] => [datatype_map] => Array ( ) [datatype_map_callback] => Array ( ) [nativetype_map_callback] => Array ( ) [lob_allow_url_include] => [bindname_format] => (?:\d+)|(?:[a-zA-Z][a-zA-Z0-9_]*) [max_identifiers_length] => 64 [default_fk_action_onupdate] => RESTRICT [default_fk_action_ondelete] => RESTRICT [DBA_username] => [DBA_password] => [default_table_type] => ) [wildcards] => Array ( [0] => % [1] => _ ) [as_keyword] => AS [warnings] => Array ( ) [debug_output] => [in_transaction] => [nested_transaction_counter] => [has_transaction_error] => [offset] => 0 [limit] => 0 [phptype] => mysql [dbsyntax] => mysql [last_query] => SELECT * FROM article_image INNER JOIN image ON article_image.imgid = image.id WHERE article_image.incid = '35915' ORDER BY article_image.sortorder [fetchmode] => 1 [modules] => Array ( ) [destructor_registered] => 1 [_debug] => [_default_error_mode] => [_default_error_options] => [_default_error_handler] => [_error_class] => PEAR_Error [_expected_errors] => Array ( ) ) [time_created] => [time_updated] => [id] => 35915 [sortorder] => [tbl] => article [fields] => [application_path] => /public_web_sites/www.inc.com/reflex/ [core_application_url] => http://www.inc.com/ [incid1] => 39823 [incid2] => 35915 [sort] => 1 [largeformat] => FALSE [baseurl] => http://www.inc.com/ [timestamp] => [homepage_headline] => No. 1 Reason Acquisitions Fail [homepage_headline2] => No. 1 Reason Acquisitions Fail [homepage_deck] => [lightfeatureimage] => FALSE [imagelist_primary] => Array ( [12199] => Image Object ( [img_foreignkey] => Fustrated Businessman [img_reference_name] => __DO NOT USE__fustrated-businessman-panoramic.jpg [img_caption] => Why do acquisitions fail? Start with the price. [img_alt_text] => [img_custom_credit] => [img_custom_meta_data] => [img_phoid] => [img_ityid] => 1 [img_bucketref] => fustrated-businessman-bucket.jpg [img_bucket_dimx] => 336 [img_bucket_dimy] => 336 [img_f1imageref] => [img_panoramicref] => fustrated-businessman-panoramic.jpg [img_pan_dimx] => 575 [img_pan_dimy] => 270 [img_light_imageflag] => TRUE [img_tile_override_imageref] => [img_skyscraperref] => [img_sky_dimx] => [img_sky_dimy] => [img_super_panoramicref] => [img_gallery_imageref] => [img_full_screen_ref] => [img_custom_cropref] => [img_full_text] => [img_tags] => [img_notes] => [img_gettyflag] => FALSE [dbObj] => MDB2_Driver_mysql Object ( [string_quoting] => Array ( [start] => ' [end] => ' [escape] => \ [escape_pattern] => \ ) [identifier_quoting] => Array ( [start] => ` [end] => ` [escape] => ` ) [sql_comments] => Array ( [0] => Array ( [start] => -- [end] => [escape] => ) [1] => Array ( [start] => # [end] => [escape] => ) [2] => Array ( [start] => /* [end] => */ [escape] => ) ) [server_capabilities_checked] => 1 [start_transaction] => 1 [varchar_max_length] => 65532 [db_index] => 1 [dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connected_dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connection] => Resource id #7 [opened_persistent] => [database_name] => sitecontent [connected_database_name] => sitecontent [connected_server_info] => 5.5.38-35.2-log [supported] => Array ( [sequences] => emulated [indexes] => 1 [affected_rows] => 1 [summary_functions] => 1 [order_by_text] => 1 [transactions] => 1 [savepoints] => 1 [current_id] => emulated [limit_queries] => 1 [LOBs] => 1 [replace] => 1 [sub_selects] => 1 [triggers] => 1 [auto_increment] => 1 [primary_key] => 1 [result_introspection] => 1 [prepared_statements] => 1 [identifier_quoting] => 1 [pattern_escaping] => 1 [new_link] => 1 ) [options] => Array ( [ssl] => [field_case] => 0 [disable_query] => [result_class] => MDB2_Result_%s [buffered_result_class] => MDB2_BufferedResult_%s [result_wrap_class] => [result_buffering] => 1 [fetch_class] => stdClass [persistent] => [debug] => 0 [debug_handler] => MDB2_defaultDebugOutput [debug_expanded_output] => [default_text_field_length] => 4096 [lob_buffer_length] => 8192 [log_line_break] => [idxname_format] => %s_idx [seqname_format] => %s_seq [savepoint_format] => MDB2_SAVEPOINT_%s [statement_format] => MDB2_STATEMENT_%1$s_%2$s [seqcol_name] => sequence [quote_identifier] => [use_transactions] => 1 [decimal_places] => 2 [portability] => 127 [modules] => Array ( [ex] => Extended [dt] => Datatype [mg] => Manager [rv] => Reverse [na] => Native [fc] => Function ) [emulate_prepared] => [datatype_map] => Array ( ) [datatype_map_callback] => Array ( ) [nativetype_map_callback] => Array ( ) [lob_allow_url_include] => [bindname_format] => (?:\d+)|(?:[a-zA-Z][a-zA-Z0-9_]*) [max_identifiers_length] => 64 [default_fk_action_onupdate] => RESTRICT [default_fk_action_ondelete] => RESTRICT [DBA_username] => [DBA_password] => [default_table_type] => ) [wildcards] => Array ( [0] => % [1] => _ ) [as_keyword] => AS [warnings] => Array ( ) [debug_output] => [in_transaction] => [nested_transaction_counter] => [has_transaction_error] => [offset] => 0 [limit] => 0 [phptype] => mysql [dbsyntax] => mysql [last_query] => SELECT * FROM article_image INNER JOIN image ON article_image.imgid = image.id WHERE article_image.incid = '35915' ORDER BY article_image.sortorder [fetchmode] => 1 [modules] => Array ( ) [destructor_registered] => 1 [_debug] => [_default_error_mode] => [_default_error_options] => [_default_error_handler] => [_error_class] => PEAR_Error [_expected_errors] => Array ( ) ) [time_created] => 2011-12-07 11:30:41 [time_updated] => 2014-09-30 16:46:28 [id] => 12199 [sortorder] => [tbl] => image [fields] => [application_path] => /public_web_sites/www.inc.com/reflex/ [core_application_url] => http://www.inc.com/ [error] => Array ( [0] => Problem initializing. A method for "incid" does not exist. [1] => Problem initializing. A method for "imgid" does not exist. ) [sort] => ) ) ) Article Object ( [inc_foreignid] => [inc_title] => Stop Overpaying for Acquisitions [inc_headline_prefix] => [inc_headline] => Stop Overpaying for Acquisitions [inc_homepage_headline] => Stop Overpaying for Acquisitions [inc_homepage_headline_ab_test] => [inc_lander_headline] => [inc_sharing_headline] => [inc_twitter_headline] => [inc_column_name_override] => [inc_reference_name] => [inc_custom_byline] => [inc_typid] => 1 [inc_autid] => [inc_deck] => [inc_homepage_deck] => [inc_lander_deck] => [inc_sharing_deck] => [inc_image_caption_override] => [inc_show_feature_imageflag] => [inc_pubdate] => 2011-12-16 15:00:00 [inc_promo_date] => [inc_custom_pubdate] => [inc_meta_keywords] => [inc_custom_additional_description] => [inc_filelocation] => karl-and-bill/stop-overpaying-for-acquisitions.html [inc_override_url] => [inc_custom_header] => [inc_custom_css] => [inc_custom_javascript] => [inc_display_videos_as_playlistflag] => [inc_autoplay_videoflag] => [inc_display_video_at_bottomflag] => [inc_hide_video_prerollflag] => [inc_clean_text] => [inc_code_only_text] => [inc_notepad] => [inc_toolbar_text] => [inc_read_more_override] => [inc_show_read_moreflag] => [inc_custom_sidebar_head] => [inc_sidebar_adcodeflag] => [inc_custom_sidebar] => [inc_custom_footer] => [inc_full_width_footerflag] => [inc_show_pinboardflag] => [inc_staid] => 7 [inc_premiumflag] => [inc_newsworthyflag] => FALSE [inc_standoutflag] => FALSE [inc_evergreen_contentflag] => [inc_homepage_riverflag] => [inc_comment_alert] => [inc_copyeditedflag] => FALSE [inc_activeflag] => [inc_hide_bucket_imageflag] => [inc_hide_article_sidebarflag] => [inc_hide_commentsflag] => [inc_show_social_linksflag] => [inc_prtid] => [inc_canonical_url] => [inc_serid] => [inc_registration_requiredflag] => [inc_use_narrow_navflag] => [inc_no_cacheflag] => [inc_eopid] => [inc_tracking_pixel_url] => [inc_custom_adzone] => [inc_imu_style_image_overrideref] => [inc_imu_style_image_override_ab_testref] => [inc_tile_tracking_pixel_url] => [inc_alchemyupdatetime] => [owner_admid] => [inc_f1temp] => [inc_alchemyentityxml] => [inc_alchemykeywordxml] => [dbObj] => MDB2_Driver_mysql Object ( [string_quoting] => Array ( [start] => ' [end] => ' [escape] => \ [escape_pattern] => \ ) [identifier_quoting] => Array ( [start] => ` [end] => ` [escape] => ` ) [sql_comments] => Array ( [0] => Array ( [start] => -- [end] => [escape] => ) [1] => Array ( [start] => # [end] => [escape] => ) [2] => Array ( [start] => /* [end] => */ [escape] => ) ) [server_capabilities_checked] => 1 [start_transaction] => 1 [varchar_max_length] => 65532 [db_index] => 1 [dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connected_dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connection] => Resource id #7 [opened_persistent] => [database_name] => sitecontent [connected_database_name] => sitecontent [connected_server_info] => 5.5.38-35.2-log [supported] => Array ( [sequences] => emulated [indexes] => 1 [affected_rows] => 1 [summary_functions] => 1 [order_by_text] => 1 [transactions] => 1 [savepoints] => 1 [current_id] => emulated [limit_queries] => 1 [LOBs] => 1 [replace] => 1 [sub_selects] => 1 [triggers] => 1 [auto_increment] => 1 [primary_key] => 1 [result_introspection] => 1 [prepared_statements] => 1 [identifier_quoting] => 1 [pattern_escaping] => 1 [new_link] => 1 ) [options] => Array ( [ssl] => [field_case] => 0 [disable_query] => [result_class] => MDB2_Result_%s [buffered_result_class] => MDB2_BufferedResult_%s [result_wrap_class] => [result_buffering] => 1 [fetch_class] => stdClass [persistent] => [debug] => 0 [debug_handler] => MDB2_defaultDebugOutput [debug_expanded_output] => [default_text_field_length] => 4096 [lob_buffer_length] => 8192 [log_line_break] => [idxname_format] => %s_idx [seqname_format] => %s_seq [savepoint_format] => MDB2_SAVEPOINT_%s [statement_format] => MDB2_STATEMENT_%1$s_%2$s [seqcol_name] => sequence [quote_identifier] => [use_transactions] => 1 [decimal_places] => 2 [portability] => 127 [modules] => Array ( [ex] => Extended [dt] => Datatype [mg] => Manager [rv] => Reverse [na] => Native [fc] => Function ) [emulate_prepared] => [datatype_map] => Array ( ) [datatype_map_callback] => Array ( ) [nativetype_map_callback] => Array ( ) [lob_allow_url_include] => [bindname_format] => (?:\d+)|(?:[a-zA-Z][a-zA-Z0-9_]*) [max_identifiers_length] => 64 [default_fk_action_onupdate] => RESTRICT [default_fk_action_ondelete] => RESTRICT [DBA_username] => [DBA_password] => [default_table_type] => ) [wildcards] => Array ( [0] => % [1] => _ ) [as_keyword] => AS [warnings] => Array ( ) [debug_output] => [in_transaction] => [nested_transaction_counter] => [has_transaction_error] => [offset] => 0 [limit] => 0 [phptype] => mysql [dbsyntax] => mysql [last_query] => SELECT * FROM article_image INNER JOIN image ON article_image.imgid = image.id WHERE article_image.incid = '39731' ORDER BY article_image.sortorder [fetchmode] => 1 [modules] => Array ( ) [destructor_registered] => 1 [_debug] => [_default_error_mode] => [_default_error_options] => [_default_error_handler] => [_error_class] => PEAR_Error [_expected_errors] => Array ( ) ) [time_created] => [time_updated] => [id] => 39731 [sortorder] => [tbl] => article [fields] => [application_path] => /public_web_sites/www.inc.com/reflex/ [core_application_url] => http://www.inc.com/ [incid1] => 39823 [incid2] => 39731 [sort] => 2 [largeformat] => FALSE [baseurl] => http://www.inc.com/ [timestamp] => [homepage_headline] => Stop Overpaying for Acquisitions [homepage_headline2] => Stop Overpaying for Acquisitions [homepage_deck] => [lightfeatureimage] => FALSE [imagelist_primary] => Array ( [12467] => Image Object ( [img_foreignkey] => [img_reference_name] => __DO NOT USE__woman-stacking-money-bkt.jpg [img_caption] => [img_alt_text] => [img_custom_credit] => [img_custom_meta_data] => [img_phoid] => [img_ityid] => 1 [img_bucketref] => woman-stacking-money-bkt.jpg [img_bucket_dimx] => 336 [img_bucket_dimy] => 336 [img_f1imageref] => [img_panoramicref] => [img_pan_dimx] => [img_pan_dimy] => [img_light_imageflag] => FALSE [img_tile_override_imageref] => [img_skyscraperref] => [img_sky_dimx] => [img_sky_dimy] => [img_super_panoramicref] => [img_gallery_imageref] => [img_full_screen_ref] => [img_custom_cropref] => [img_full_text] => [img_tags] => [img_notes] => [img_gettyflag] => FALSE [dbObj] => MDB2_Driver_mysql Object ( [string_quoting] => Array ( [start] => ' [end] => ' [escape] => \ [escape_pattern] => \ ) [identifier_quoting] => Array ( [start] => ` [end] => ` [escape] => ` ) [sql_comments] => Array ( [0] => Array ( [start] => -- [end] => [escape] => ) [1] => Array ( [start] => # [end] => [escape] => ) [2] => Array ( [start] => /* [end] => */ [escape] => ) ) [server_capabilities_checked] => 1 [start_transaction] => 1 [varchar_max_length] => 65532 [db_index] => 1 [dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connected_dsn] => Array ( [phptype] => mysql [dbsyntax] => mysql [username] => inccom [password] => b4Fjf2jaFLfc [protocol] => tcp [hostspec] => MYDB [port] => [socket] => [database] => [mode] => ) [connection] => Resource id #7 [opened_persistent] => [database_name] => sitecontent [connected_database_name] => sitecontent [connected_server_info] => 5.5.38-35.2-log [supported] => Array ( [sequences] => emulated [indexes] => 1 [affected_rows] => 1 [summary_functions] => 1 [order_by_text] => 1 [transactions] => 1 [savepoints] => 1 [current_id] => emulated [limit_queries] => 1 [LOBs] => 1 [replace] => 1 [sub_selects] => 1 [triggers] => 1 [auto_increment] => 1 [primary_key] => 1 [result_introspection] => 1 [prepared_statements] => 1 [identifier_quoting] => 1 [pattern_escaping] => 1 [new_link] => 1 ) [options] => Array ( [ssl] => [field_case] => 0 [disable_query] => [result_class] => MDB2_Result_%s [buffered_result_class] => MDB2_BufferedResult_%s [result_wrap_class] => [result_buffering] => 1 [fetch_class] => stdClass [persistent] => [debug] => 0 [debug_handler] => MDB2_defaultDebugOutput [debug_expanded_output] => [default_text_field_length] => 4096 [lob_buffer_length] => 8192 [log_line_break] => [idxname_format] => %s_idx [seqname_format] => %s_seq [savepoint_format] => MDB2_SAVEPOINT_%s [statement_format] => MDB2_STATEMENT_%1$s_%2$s [seqcol_name] => sequence [quote_identifier] => [use_transactions] => 1 [decimal_places] => 2 [portability] => 127 [modules] => Array ( [ex] => Extended [dt] => Datatype [mg] => Manager [rv] => Reverse [na] => Native [fc] => Function ) [emulate_prepared] => [datatype_map] => Array ( ) [datatype_map_callback] => Array ( ) [nativetype_map_callback] => Array ( ) [lob_allow_url_include] => [bindname_format] => (?:\d+)|(?:[a-zA-Z][a-zA-Z0-9_]*) [max_identifiers_length] => 64 [default_fk_action_onupdate] => RESTRICT [default_fk_action_ondelete] => RESTRICT [DBA_username] => [DBA_password] => [default_table_type] => ) [wildcards] => Array ( [0] => % [1] => _ ) [as_keyword] => AS [warnings] => Array ( ) [debug_output] => [in_transaction] => [nested_transaction_counter] => [has_transaction_error] => [offset] => 0 [limit] => 0 [phptype] => mysql [dbsyntax] => mysql [last_query] => SELECT * FROM article_image INNER JOIN image ON article_image.imgid = image.id WHERE article_image.incid = '39731' ORDER BY article_image.sortorder [fetchmode] => 1 [modules] => Array ( ) [destructor_registered] => 1 [_debug] => [_default_error_mode] => [_default_error_options] => [_default_error_handler] => [_error_class] => PEAR_Error [_expected_errors] => Array ( ) ) [time_created] => 2011-12-16 14:40:53 [time_updated] => 2014-09-30 16:46:28 [id] => 12467 [sortorder] => [tbl] => image [fields] => [application_path] => /public_web_sites/www.inc.com/reflex/ [core_application_url] => http://www.inc.com/ [error] => Array ( [0] => Problem initializing. A method for "incid" does not exist. [1] => Problem initializing. A method for "imgid" does not exist. ) [sort] => ) ) ) The Real Value of Your Business | Inc.com