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Instantly Improve Your Conference Call Etiquette

Most companies can relate all too well to these conference call flubs. Seth Godin has a few ideas for you.

The awkward silences. The false-starts. The odd background noise. If you have a remote team, you know the symtoms of a terrible conference call.

Seth Godin recently wrote a post on how to fix these often "pointless" and "painful" meetings. Rule number one? "When in doubt, don't have one," he said.

He had a few more tips, which he based on a four-minute video created by sketch comedy duo Tripp Crosby and Tyler Stanton. (Take a mental health break: The video hilariously demonstrates how dysfunctional and unproductive your conference call meetings are.)

To improve, Godin suggests: 

1. The maximum length of the call should be 10 minutes. Employees won't even have time to multitask in that short window, so you can expect their undivided attention.

2. If you won't be speaking at meeting, there is no reason for you to be there. You can get caught up with the summary notes later. 

3. Don't include more than five people on a conference call. That's lazy. If you have something to share with those individuals, just pick up the phone.

IMAGE: Getty Images
Last updated: Jan 27, 2014

LAURA MONTINI | Staff Writer

Laura Montini is a reporter at Inc. She previously covered health care technology for Health 2.0 News and has served as an associate editor at The Health Care Blog. She lives in San Francisco.

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