Leadership and Managing


Recent Leadership and Managing Articles

Scoring on the Rebound

Sales at SurfSoft Inc., a 1998 Inc 500 winner, faltered until CEO Chuck Hickey picked up "The Deming Management Method" by Mary Walton. The book tau...  Read more

Where Really Bad Ideas Come From

Before starting the companies that made the 1998 Inc. 500, many CEOs pursued dubious business concepts that ultimately bombed. Here are the lessons ...  Read more

Web Sites We Love

Inc. 500 CEOs reveal some of the ways they're using the Web to locate critical information, ranging from news on venture capital and specific industries to t...  Read more

Should I Take My Company Public?

When Joe McCall started Clarus Corp. (#95), in 1991, he knew he wanted to found a software company, make it successful, and then take it public, leaving c...  Read more

Now That We're Not a Start-Up, How Do I Promote Teamwork?

When Seph Barnard decided to energize his sales staff last year, he created a familiar enough incentive: adding a commission to be calculated on top of th...  Read more

Daddy, I Crashed the Company

In 1991 Stephen Smith's parents handed him the keys to Axxis, the audiovisual-equipment-rental company they had started out of their garage a decade earli...  Read more

Personal Touch Keeps Bayou Services Afloat

To cultivate loyalty among low-skilled workers at Abdon Callais Boat Rentals, Inc 500 CEO Peter Callais offers them extensive benefits, including a ...  Read more

Dear John

David Woo, CEO of the Automatic Answer, sets high standards for his salespeople, but he lets them name the reward. When John Gurden hit his target of $125...  Read more

Roads Scholars

At Astoria-Pacific all full-time employees have pocket cell phones and AAA Plus coverage for their cars, compliments of the company. The AAA plan, which c...  Read more

How Can I Keep my Employees?

One Friday afternoon, C. Richard Cowan watched $600,000 walk out the door. Cowan, founder and president of Power Lift Corp. (#2), which distributes...  Read more

How Can I Adapt as My Market Changes?

Mark Tierney's company was barely up and running when his primary market all but collapsed. Tierney had left his job as chief executive of a subsid...  Read more

Can Entrepreneurship Be Cured?

Many successful entrepreneurs believe their business building skills are genetically innate. This is often a coping strategy for people who can't separate th...  Read more

Letters

Inc. readers react to articles from the July 1998 issue of Inc., including Christopher Caggiano's "Psycho Path" and Burton L. Visotzky's "Bible in the Boardr...  Read more

Obit: Medicare Review Cuts Hospice's Lifeline

When Hartline Hospice Inc. was erroneously accused of fraud, a freeze in Medicare reimbursements, coupled with paperwork errors, drove the company into bankr...  Read more

The Wall

When John and Gloria McManus, cofounders of Magellan's, decided they needed time off, they found themselves trapped by the company's daily demands. Here's ho...  Read more

The Chemistry Lesson

An interview with John Peterman, founder of J. Peterman Co., and his associate, Arnie Cohen. They describe how Cohen came to work for the company after attem...  Read more

Seven Great Salary Resources

A good introduction to salary surveys is the Salary Survey Guidebook, published this year by the American Compensation Association and the Americ...  Read more

"What Were You in For?" and Other Great Job Interview Questions of Our Time

Advice on what to ask the next job candidate who comes in your door  Read more

The Perfect Decision

An interview with Howard Raiffa, John S. Hammond, and Ralph L. Keeney, authors of "Smart Choices: A Practical Guide to Making Better Decisions." They explain...  Read more

Hot Tip: Communicating With Employees

An open-door policy sounds like a great management idea--until the reality of a busy day intrudes. "I want to be available and accessible, but I really ha...  Read more

Chairman of the Keyboard

The cofounder of VeriFone explains why a virtual company calls for a different concept of management. He describes why his company went virtual and the impor...  Read more

A Wise Consistency

Lely Barea, owner of Ibiley Uniforms, achieves efficiency by demanding uniformity in everything in her life, including her wardrobe, communications with empl...  Read more

Crimes and Misdemeanors

Want proof of the banality of evil? In a recent survey of American workers, 45% fessed up to one or more unethical actions relating to new technology. But...  Read more

Ben's Big Flop

When Ben Cohen, cofounder of Ben Jerry's, decided to start Community Products, a company that would donate most of its profits to worthy causes, ...  Read more

No Tickets, No Worries

As soon as beverage wholesaler Lenox-Martell started tracking business expenses, it became clear the company's 15 drivers needed to be a tad more cost-con...  Read more

A White Knight Who Won't Quit

Stonyfield Farm makes and sells natural and organic yogurt, and that's what it's known for in the marketplace. But the company's president and CEO, Gary H...  Read more

What's Hot: Sales Compensation

A guide to books and Web sites devoted to helping you design a compensation plan for your sales staff.  Read more

Shock to the System

A business owner with death anxiety may attempt to build an institution that ensures his or her own immortality. Yalom explains why confronting your mortalit...  Read more

The Handbook on Handbooks

McMurry Publishing, a $30 million custom publishing company based in Phoenix, is guided by policies and procedures that reflect the company' s shared valu...  Read more

Built for Speed

Roger Abramson, CEO of office-furniture distributor the Atlantic Group, uses speed as a competitive advantage by combining lightening-fast operations with qu...  Read more

Hot Tip: Bartering for Perks

Looking for inexpensive ways to improve your workplace? Try bartering for perks . For example, James Morel, the president of 1-800-POSTCAR...  Read more

A Relaxed Workforce

Why is a Mississippi businessperson talking about transcendental meditation, and why are Seattle managers paying for back rubs for employees? They're test...  Read more

Go Back to College to Get Help for Your Business

Is there a college, junior college, or university near you? If there is, and you're not making use of it, you may be neglecting a powerful business resour...  Read more

Obit: Bakery's Failed Recipe -- Employee Buyout

A lapse in product quality, outdated equipment, unprofitable contracts, a huge accounting error, and poor internal communications helped put Martino's Bakery...  Read more