Leadership and Managing


Recent Leadership and Managing Articles

Hotline

Current legislation that affects small business and some small business trends.  Read more

How My Company Learned to Run Itself

Profile of a metal-fabricating business where, thanks to a bonus plan, employees solve their own problems.  Read more

The buddy system

Adopting a buddy system in which employees are able to cover each others' shifts.  Read more

Field gold

A pawnshop chain trains all new executives to work on the shop floor.  Read more

Prospecting rivals

Getting job referrals by sending company newsletters to the competition.  Read more

Operations

Chart depicting how end-users get involved in personal-computer-purchasing decisions.  Read more

Mail bonding

A two-step system to answering correspondence promptly and carefully.  Read more

The week that was

Weekly open meetings to analyze the financial health of a growing company.  Read more

Part-time bonuses

Paying bonuses to part-time workers to improve customer service.  Read more

Hammer it out

Organizing a community project to boost morale among employees and independent distributors.  Read more

Reorganizing for Growth

Changing the corporate structure when rapid growth becomes unmanageable.  Read more

The Big Easy

A low-cost, no-hassle strategy to provide employees with retirement benefits.  Read more

Network: January 1991

Network reader-to-reader advise.  Read more

The Lessons of Bankruptcy

Interviews with four entrepreneurs, focusing on their bankruptcy experiences.  Read more

Worry, Worry, Worry

Chart showing percentages of the biggest business concerns.  Read more

Towards a New Architecture

One CEO recommends reading Towards a New Architecture to anyone building a business.  Read more

Second Act

Inc. 500 CEO starts new business bringing literacy education, via interactive software, to workplaces.  Read more

Dangling The Carrot

Chart illustrating who really receives incentive compensation.  Read more

I see what you mean

Improving service by watching videos of customers making complaints.  Read more

Tell me about it

Assessing potential job candidates by having them write up minutes from the interview.  Read more

Working the phone

Preventing burnout by letting customer service reps spend one day a week on self-designed projects.  Read more

Classified information

Fine-tuning classified ad copy to attract quality employees.  Read more

MBAs For Hire

Trend towards M.B.A. students seeking small growing businesses to work for.  Read more

A Fresh Look at Insurance

Cutting insurance costs by overhauling insurance coverage.  Read more

Time Management

Chart on the average work week for small-business owners.  Read more

War As I Knew It

CEO recommends reading War As I Knew It for the lessons it teaches in leadership and earning respect.  Read more

Managing the Journey

Interview with CEO Ralph Stayer on the eight-year process of revamping his management style.  Read more

Missed Opportunities

How small company executive compensation packages pale in comparison to large company plans.  Read more

The Survey

Results from the Executive-Compensation survey.  Read more

State of the Art

Profile of a small company's innovative compensation strategies.  Read more

Hard Times

Interview with an employee benefits and compensation consultant on motivating employees in lean times.  Read more

Hard Knocks

Compensation mistakes and resources on compensation strategies.  Read more

Coping with Drugs

Profile of three companies' drug and alcohol policies.  Read more

Informed Excitement

Boosting employee morale through entertaining meetings and sharing the numbers.  Read more

Data Trove

Reference book full of surveys on costs and trends in benefits packages.  Read more