Leadership


Recent Leadership Articles

Leave No Expense Unchecked

Jim's Formal Wear (JFW), a $25 million wholesaler and retailer of tuxedos based in Trenton, Ill., has been teaching employees how to accurately forecast t...  Read more

The One-Day Rest Cure

Like many people who own businesses, Nan K. Chase used to find it hard to take a break. Instead, Chase, who works as a freelance writer and public-rel...  Read more

Obits: Neglect Zaps a Laser-Tag Franchisor

Q-Entertainment Inc., a franchisor of laser-tag amusement centers, went under when meteoric growth caused the company to neglect the needs of its franchisees...  Read more

Bible in the Boardroom?

Rabbi Visotzky explains how his Bible-study group helps CEOs apply stories from the Bible to issues that arise in running a business, including moral dilemma...  Read more

What's Hot: Creativity

A guide to books and Web sites devoted to boosting creativity and enhancing brainstorming sessions.  Read more

Lasting Impressions

Howard Schultz, CEO and chairman of Starbucks Coffee Co., explains how the welcoming rituals his company practices helps imprint the Starbucks culture and re...  Read more

Keeping Score

Scoreboards that chart the company numbers were popular a decade ago, but slowly fell into disuse. Today, scoreboards are back but they're displaying new typ...  Read more

What's Hot: Teamwork

A guide to books and Web sites designed to help business owners implement strategies for improving teamwork at their companies.  Read more

Hot Tip: Community Involvement

Looking for a high-impact alternative to plain old charitable donations? At Bagel Works Inc., a $4-million retail bagel chain based in Keene, N.H., each o...  Read more

Mentees on Mentors

Tom Stemberg , founder, chairman, and CEO of Staples, a $5.2 billion chain of office supply superstores <...  Read more

Following the Money Trail

"A few years back, our staffers had no idea of how much it costs to run our business," admits Kevin Jamieson, vice president of Royal Mai...  Read more

Mentoring Made Easy

Some entrepreneurs may make it look easy to talk your way into the good graces of a great role modelwho will help you grow your business, but it isn't alw...  Read more

Resources for Mentor Seekers

Mentoring programs Organization: Service Corps of Retired Executives Association (SC...  Read more

Happiness and the Downwardly Mobile CEO

It's not uncommon today for a CEO to leave a big company to run a start-up--but it was ten years ago. John Sculley, who went from PepsiCo to Apple, was among...  Read more

Ball Club of the New Economy

A look at how the Florida Marlins, the 1997 World Series winners, have worked much like a high-tech start-up; they hired the best talent, beat the competitio...  Read more

Clueless

A business journalist describes how he thought he was an expert on start-up companies--until he went to work for one. He learned of the unforeseen roles each...  Read more

Fear Not

Experts frequently agree that companies should focus on innovation to keep ahead of the competition. However, the author of "Built to Last" suggests that imp...  Read more

Failure: The Secret of My Success

While most entrepreneurs dread the failure of their businesses, sometimes it's their best option. Here's how to know when to throw in the towel, and the less...  Read more

FYI: Growing By Design

Inc.'s editor looks at how office design can turn job interviews into a retail experience; the U.S. Senate's failure to fix its own Year 2000 bugs; and rules...  Read more

Save Trees--and Money

Think recycling might be good for the environment but not for your business? Mark Juarez, the CEO of Tender Loving Things Inc., found otherwise. At the $1...  Read more

Crisis? Let Employees Resolve It

Last spring, APA Industries of Melbourne, Australia was facing a crisis -- a pleasant one, granted, but a crisis all the same. Demand for its product unex...  Read more

Lights Out!

"For 25 years I've been telling people to turn the lights out when they leave, to no avail. Then I was at our High Point, N.C., operation, where the manag...  Read more

Feel the Failure

"I have not failed," Thomas Edison declared during his search for a workable filament for the electric lightbulb. "I have successfully discovered 1,200 ma...  Read more

It's Lonely at the Top

Many CEOs suffer from feelings of isolation because they have no peers to tell their problems to and they're afraid to show signs of weakness. Here's how to ...  Read more

The Next in Line

CEO Stack explains how a succession-planning program for all employees can help alleviate staffing shortages at a fast-growing company.  Read more

Corps Values

The U.S. Marines are trained to make split-second decisions based on incomplete information, in life-or-death situations. Can they provide clues to running a...  Read more

We've Got to Start Meeting Like This

A look at companies that hold unique meetings for developing products, building camaraderie, generating ideas, and reviewing employees' needs and achievements.  Read more

Obit: Disco Nights End on a Downbeat

The Transylvania Restaurant in Portland, Oregon closed down after a delayed opening hurt profits and the restaurant's disco night offended its conservative R...  Read more

Relative Merits

The cofounder of VeriFone Inc. explains what it means to be a "family-friendly company" and why he encourages employees to use company resources to keep in t...  Read more

Freewheeling Expansion Ends in Free Fall

Nets Inc., headed up by ex-Lotus Chief Jim Manzi, lost its investors when it attempted to grow quickly and failed to provide a clearly defined company missio...  Read more

Know When to Fold

Entrepreneurs can suffer when they refuse to abandon the product or service that brought them initial success. Here's how to accept defeat and change with th...  Read more

Professors Get Their Shares

Professors of entrepreneurship often invest in their students' start-ups. Here are some of the guidelines they follow, their methods of investing, and the re...  Read more

What Should You Say When an Employee Quits?

An interview with Michael Bloomberg, founder of the news service Bloomberg, Inc. Bloomberg adheres to a code of company loyalty that's so strict he won't sha...  Read more

How Can I Reduce the Expense of Opening a New Office?

Bret Lamperes, president of Dandelion Moving & Storage, in Fort Collins, Colo., cut costs by teaming up with a company in a complementary business. Dandel...  Read more

When Peter Drucker Speaks

In a review of Drucker's new book, "The World According to Peter Drucker," Speaker of the House Gingrich explains why Drucker is the most influential writer ...  Read more