Leadership


Recent Leadership Articles

Keep Trimming Those Legal Bills

When higher interest rates translate into slower collections and pricier loans, business owners need to look for other ways to protect their cash flow. Fo...  Read more

Boomerang from Bankruptcy

If a customer goes bankrupt, acting fast can be the key to recovering any materials you shipped thecompany directly before the announcement. You ha...  Read more

Shipper Anchors Overseas Subcontractors

If you're looking for an offshore manufacturer to subcontract your work to, thepeople in the middle of your trade--the shippers--may be the best source of...  Read more

Refunds for Going Global

If you're exporting a product that's made with some imported components, ask your customsbroker about the U.S. Customs Service's duty-drawback program. Un...  Read more

How to Pick a Seminar

Seminars can be a good way to obtain a broad array of information, but if you need know-how in aparticular area, try this: Go to the seminars where the ex...  Read more

Safety Rules the Agenda

The topics you choose to address at meetings say more about your concerns than any posters ormemos, particularly with major issues like cost consciousness...  Read more

Tame the Open-Meeting Beast

Busy people resent few things more than having to attend a meeting with an open agenda--or,just as bad, a nebulous one. The best meetings have a clear foc...  Read more

Keeping It Brief

It's not easy to keep blowhards from dominating staff meetings, and it can be difficult to muster the diplomacy tomuzzle those people. Even without loudmo...  Read more

Retreat for Brainstorming Day

Employees often know the most about how to solve growth-related problems? you just need togive them the opportunity to make suggestions. One way to...  Read more

SCORE with Mentors

Need advice on planning, marketing, pricing? Many people find informal advisers who help guide them, butthere are also formal ways to hook up with mentors...  Read more

Plant an Accountability Tree

As a company grows, it can become tough to keep track of who's responsible for what. "You have people constantly crossingfunctional lines," says Thomas G....  Read more

Hone Your Own Handbook

There comes a time in every company's growth when an employee manual becomes essential. "Whether they are explicit or not, companies already have policies...  Read more

Inside Info on Outside Rivals

Be sure your employees are up-to-date on what your competitors are up to.  Read more

Do-It-(Mostly) -Yourself PR

Barb Oakley couldn't afford a full-service public relations firm when her company, FireFly Flashcards, was a start-up in Utica,Mich. The company she'd app...  Read more

Zoo Story

A zoo's manager implements new elephant-training techniques and faces stiff resistance to the change from the staff.  Read more

What Makes an Entrepreneur

A seasoned professor debunks some myths about an entrepreneur's traits and lists those he sees as crucial.  Read more

Cost Control: They Outsource TE Tasks

A quick look at a sales-rep firm that found advantages in outsourcing travel-and-entertainment reimbursement tasks.  Read more

What We Don't Know May Hurt Us

The Coleman Chairholder in Entrepreneurial Studies debunks some myths about entrepreneurs and shares some other ideas.  Read more

The Dead Have Customers, Too

A look at the business organization behind the rock band The Grateful Dead, which grossed over $50 million in 1993.  Read more

Benchmark: So You're Ready to Go Public?

The results of a survey of companies hoping to go public and different vital steps they overlooked.  Read more

Cost Cutting: Your Old PCs for the New World's Needy

A look at a charity that collects used computers, repairs them, and sends them to the needy, at home and aboard.  Read more

Are Your Kids Good Enough to Run Your Business?

Even if you've never considered your company a family business, that question could be very important.  Read more

Asking Workers What They Want

One company asked its employees what they needed to know before setting up training programs.  Read more

Cellular Phone Rental (Cheap)

Some rental cellular phones now calculate the charge per call according to the distance and duration of the call.  Read more

Sales Manager as Team Player

One company designed a bonus plan that encouraged managers to work as a team.  Read more

Lessons of a Bottom Feeder

Dave Morse has turned his most basic of businesses - community newspapers - into a success.  Read more

So This Is Empowerment?

Chart showing percentages of employees who have the authority to take certain actions.  Read more

Controlling Travel Costs

A new book gives tips on controlling corporate travel costs.  Read more

Ensuring E-Mail Privacy

Two software programs encrypt e-mail to protect its contents.  Read more

Buying: Strength in Numbers

Sole proprietors have formed a group to achieve bulk-buyer cost reductions.  Read more

Big Business's Yard Sale

Recycled-furniture dealers offer high-quality furniture at cut rates.  Read more

Managing Databases: Database Husbandry

A short article that traces the development of a company's database and the many tasks it handles  Read more

Cost Control Can Be Your Call

Four negotiating options that can control costs of moving into new space or upgrading an existing facility.  Read more

Discount Phone Calls

Long-distance resellers provide long-distance services at cut rates.  Read more

Saving Cash with Second-Time-Around Goods

A consortium encourages its members to conserve resources by using recycled materials.  Read more