Social Media


Recent Social Media Articles

Make Social Commerce Work: 7 Tips

Can you use Facebook and Twitter to sell? Maybe--but it's going to take some experimentation. Here are some ideas to try.  Read more

Get Great PR: 7 Things You Must Do

In the quest to win the hearts and minds of the press, you're going to have to do all the work.  Read more

Anticipate Your Customer's Next Click

How to fine-tune your website to give your customers exactly what they're looking for.  Read more

Kony 2012: How to Make a Video Go Viral

Almost overnight, millions of people watched and shared this 30-minute video. Here are five things it got right.  Read more

How to Win a Tech Start-up Competition

Investors reveal what grabs their attention--and what makes them cringe.  Read more

Advertising Overload: Are You Guilty?

New research on just how many marketing messages it takes to completely turn off a customer.  Read more

Facebook Pages: Big Changes Coming Soon

Your company's Facebook pages are about to get a big makeover. Here's how to make sure you're ready for it.  Read more

How to Really Show Your Customers You Care

It's not all about you; it's all about them. Tara Hunt of Buyosphere and Lauren Thom of Fleurty Girl show how to really make an impression on your clients.  Read more

Become a Household Name: 5 Tips

You're no celebrity entrepreneur--but that doesn't mean you can't grab a little bit of the spotlight.  Read more

The Case for Humor

Here are three powerful reasons why using humor attracts customers and helps communication.  Read more

How to Dig Deeper into Your Web Analytics

Get a better handle on what you're tracking and why. Here's a good place to start.  Read more

Building Ads in the 21st Century and Beyond

CEO of award winning digital ad agency AKQA Tom Bedecarre tells us how his independent company has become an industry titan.  Read more

How Limbaugh's Gaffe Tainted Unwitting Brands

What if your brand was sucked into a controversy it had nothing to do with? Here's how it happens.  Read more

Become a Social Media Star

We are all digital marketers now. Follow these 5 rules to make sure you're keeping up.  Read more

Your Homemade Website Isn't Cutting It Anymore

Americans spent $200 billion online in 2011. The opportunity for retailers is huge--but you're not going to grab it with a DIY website.  Read more

Facebook Mobile Ads: Don't Believe the Hype

Why you should think twice about an advertising scheme coming from a company that's about to IPO.  Read more

4 Launch Day Survival Tips

Expect zero sleep, testy employees, and tech glitches you never could have anticipated. Here's how GetHired.com made it through.  Read more

Facebook Unveils New Marketing Tactics For Brands

In a charm offensive to woo advertisers before its IPO, Facebook pitched brands new features to guarantee they reach fans' timelines and profile pages.  Read more

How Do Small-Business Owners Measure Success?

Entrepreneurs rank their top goals for 2012, how they measure success, and how the business climate has affected their health in the past year. We crunched t...  Read more

Is Your Social Media Marketing a Turn Off?

Turns out, the line between promoting your brand and cyber-stalking your customers is thinner than you think.  Read more

Guy Kawasaki's Social Media Secret

The founder of Alltop.com explains his social media strategy (and tells us why Google+ may overtake Facebook).  Read more

4 Cool Tools to Engage Customers Online

These new tools offer innovative ways to engage people who visit your site, and keep them coming back.  Read more

My Favorite Tool for Making Travel Plans

Jake Kloberdanz, founder and CEO of OneHope, a California winery with a social mission, explains how he uses Trippy.  Read more

How to Increase Your Online Ad Conversion Rate

Find out why Matt Mickiewicz, co-founder of 99Designs, a graphic design marketplace, recommends website live chats.  Watch video

4 Things Pinterest Isn't Saying

We're not saying Pinterest won't help your business--it very well might, especially if you're in retail, design or travel. But make sure you're being smart a...  Read more

How to Become an Amazon Bestselling Author

You should strategically market your book for Amazon. Tips from Scott Gerber, author of Never Get a "Real" Job, and Jack Covert, founder of 800-CEO-...  Watch video

6 Start-up Tips From the World’s Biggest Tech Companies

Google and Microsoft were once start-ups. So how'd they get that big? We asked company executives to share their growth tips.  Read more

It’s Time to Shutter Your Facebook Shop

So much for so-called f-commerce. Four reasons why Facebook users aren't buying.  Read more

Content Marketing: Tips for a No-Fail Strategy

Don't just publish a blog willy nilly. Plan, set goals, and--most importantly--know what you're getting into.  Read more

Google is Flexing Its Search Muscle. Why Shouldn't It?

If you're questioning the unfairness of Google+ activity affecting rankings of Google you shouldn't be surprised. It's not the first time.  Read more

How Twitter Can Improve Your Management (in 140 Characters or Less)

Communication has been streamlined to short messages. Your management should be too.  Read more

What Social Media Actually Costs

A Procter & Gamble chief defends marketing cutbacks by referring to the less expensive benefits of digital marketing. Um, really?  Read more

How to Crowdfund to Raise Money

Here's 4 tips to take advantage of social networks to raise money from investors. You'll also hear from Daniel Epstein, CEO of the Unreasonable Institute, wh...  Watch video

A Valentine's Day Guide to Wooing the Media

It's not unlike developing a romantic relationship: You'll need wit, persistence, and a good deal of charm to be successful.  Read more

Cure Your Social Media Hangover

Social media is a great way to promote your business but spending too much time connecting online can burn you out. Here's how to get your spark back.  Read more

How BaubleBar Undercuts the Competition

Amy Jain and Daniella Yacobovsky, the co-founders of online retailer BaubleBar, talk about how they convince customers they sell quality designer jewelry, de...  Watch video

How Pinterest Really Makes Money: Should You Care?

How else did you expect the site to make money? My company uses the same business model--and there's nothing unethical about it.  Read more

When Daily Deals Work: 8 Scenarios

You'll likely take a revenue hit and strain your operations. So make sure you're doing a daily deal for the right reason.  Read more

Will Your E-Commerce Company Make It? How to Tell

How can you tell if your e-commerce company is going to grow or fall flat on its face? These three measurements hold the key.  Read more

Want to Expand Your Business? Enter the Fab.com Economy

Fast-growing Fab.com joins the expanding list of flash sales sites that are putting the spotlight on small designers.  Watch video