If your secretary's performance is unsatisfactory, it may be that you give unclear directions or don't know how to utilize his or her talents.
The Gibbs Consulting Group, a division of Katherine Gibbs School, now offers a course for executives. Called "For Managers Only: Working with Your Secretary in the Modern Office," the half-day seminar costs $125 and is designed to help managers learn how to motivate their secretaries and help them develop their administrative talents.
"A typical manager spends 30% of his working time performing tasks such as record-keeping and administration that a secretary could probably be doing," says Randy Goldfield, president of Gibbs Consulting Group. "By teaching the manager how and what to delegate, you increase the time he has for other work and you also upgrade the secretary's job."
The Gibbs seminars are offered in eight cities: Norwalk, Conn., Philadelphia, Houston, Washington, D.C., Boston, San Francisco, Los Angeles, and New York. For more information, contact the Gibbs Consulting Group, 360 Madison Ave., New York, NY 10017.