Software Use

Chart: 8 Software functions and the percentages of companies who use each of them.
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MAY 1989

Plan to add in next 2 years Now use
Account processing 73% 11%
Artificial intelligence* 15 22
Desktop publishing 29 38
Electronic mail/messaging 60 28
File management 61 19
Graphic representation 53 30
Spreadsheet analysis 89 23
Word processing 93 19

*Expert systems

Source: Approaching the Automated Office, by Walter A. Kleinschord, Administrative Management Society Foundation, Willow Grove, Pa., 1987.

Last updated: May 1, 1989




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