|Factor||Important or very important||exists at work|
|My opinion matters when decisions are made||96||69|
|Recognition when I've done a job well||91||55|
|Pay clearly tied to my performance||89||50|
|Working for a company I can be proud of||87||79|
|Good, fair performance measures||85||39|
|Autonomy on the job||82||66|
|Clear performance goals||78||40|
|Opportunity to learn on the job||76||77|
|Clear career opportunities||74||26|
|Harmonious relationships with my co-workers||71||75|
|Generous benefit program||54||68|
|Special incentives (merchandise, travel)||9||11|
The five factors in bold indicate the greatest disparity between what managers value and its availability in their workplace.
Source: From a 1988 survey of 383 American Productivity & Quality Center members, 171 of whom identified themselves as top management and 198 as middle management.