Feb 1, 1990

Show And Tell

After employees attend outside training seminars CEO asks them to tell what they've learned in an internal meeting.

 

FEBRUARY 1990

To keep training dollars at work after an employee returns from a seminar or conference, consider having the employee give a mini-seminar afterward. It's a great way to make employees follow up on what they learn, reports Linda Miles, CEO of Linda L. Miles & Associates, in Virginia Beach, Va., which stages more than 100 seminars for dental-office staffs a year.

After staff members return from seminars, they report at a departmental meeting the three most important things they learned. The reports even make cross-training easier. "After our shipping clerk went to a postal-service seminar, all 20 of our employees learned how complex his job was and were more cooperative when changes came about," says Miles.