Havin' It His Way: Burger King franchisee Manny Garcia serves up volumes 60% above average, but he's not as willing to serve up the company line. When headquarters launched the "Sometimes you gotta break the rules" ad campaign, Garcia felt the slogan sent the wrong message to his teenage customers. In protest, he flipped his Burger King signs upside down.
No Problems, Please!: Tom Hubler -- cofounder of the nation's largest family-business consulting firm, Hubler/Swartz -- made a name for himself solving the problems vexing family businesses. But enough already. Confides Hubler: "It was exhausting. . . . You start with one problem, and it's one forest fire after another." His new company's latest approach: hunting down family companies stable enough to plan for the future.
Getting Even: Nan Berman is schooled in the art of revenge but didn't fully appreciate the art form until she tripped into a business feud. Her company, Enough Is Enough, sends dead flowers to deceitful lovers, lemons to car dealers, or in one case, dead fish to family members messing up the business. "The fish went to the wrong relative," Berman says. "He had no sense of humor; now I'm caught up in their lawsuit. "
-- Elizabeth Conlin