Tell me about it
In an age of professional résumés, it's difficult to tell much about candidates you are interviewing. One way to assess them is to have them write up "minutes" after a job interview. Victoria Buyniski, CEO of $5-million United Medical Resources Inc., in Cincinnati, has used the approach to hire each of the 91 employees who staff her health-care-administration business -- from the mail room to the executive suite.
Candidates who don't come off well in a face-to-face interview will often show promotable attributes in their writing, while others describe a job markedly different from what Buyniski has to offer, indicating potential communication problems. "Three pages dashed off in 15 minutes tells me they are producers," she says. "Lots of cross-outs tell me that people couldn't even match their socks very easily."* * *