How do you get people to read daily scheduling reports that serve mainly to remind them about the deadlines they have to meet? Take a tip from Susan Donovan, Inc.'s chief copy editor. Every morning she begins her production update with an intriguing quote. As a result, we all read her reports religiously. And believe me, there's nothing I like less than finding out how late I am in finishing this column each month. A few of my favorite quotes:

"I prefer rogues to imbeciles, because they sometimes take a rest."

-- Alexandre Dumas, fils

"If you can't say anything good about someone, sit right here by me." -- Alice Roosevelt Longworth

"When I was a boy I was told that anyone could become President. I'm beginning to believe it." -- Clarence Darrow

"Hurry up please it's time." -- T. S. Eliot

"Start off every day with a smile and get it over with."

-- W. C. Fields