Introducing The Defect-Free Child
"Total quality should not end at the front door of the home. The basic TQM [Total Quality Management] principles have to be instilled in our children as a way of life. . . . [This session] will demonstrate the changes that children can make when given the knowledge and ability to utilize the principles of TQM in their lives."
-- From a promotional brochure describing a session at the 46th Annual Quality Congress, held on May 18 through 20 in Nashville* * *
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