"And the phrase...that made the biggest impression on me here was 'open-book management'....If we could do nothing other than convince people that somehow the only way to get everybody on the same team is to give them the same information, the same capacity to evaluate the information,...I think that would be a terrific thing."

-- Remarks of President Clinton during a panel he moderated at the Conference on the Future of the American Workplace, in Chicago on July 26, 1993

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Norbert Stengel, president of Northwestern Tool and Die, a $10-million precision-tool manufacturer outside Chicago, recently tried to fill two openings in his company, one for a toolmaker and another for an accountant. For the toolmaker's position, Stengel took out 10 ads in local papers. Response: 0. For the accounting job, he took out one ad in one paper. Response: 167.

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