Portrait of a Telecommuter
By 1999 more than 80% of all organizations will have at least 50% of their staff engage in some form of telecommuting, according to the Gartner Group, a Stamford, Conn., consulting firm.
Average number of telecommuters in the United States . . . . . . in 1992: 6.6 million . . . in 1993: 7.1 million
Average productivity increase per telecommuter (measured by employers): 10% to 16%
Average annual savings in facility costs per telecommuter: $3,000 to $5,000
Average time spent in office per telecommuter: one day a week
Average work-time increase per telecommuter per day: two hours
Average annual corporate investment per telecommuter: $1,000 to $1,500
Average telecommuting equipment provided by employer: 486 PC, fax-modem, telephone line, dot-matrix printer, office furniture, and telephone (average cost for setup: $2,000 to $4,000)
Source: "Telecommuting Changes Work Habits," by Jonathan L. Yarmis, vice-president, and Kris Balmer, research associate, Gartner Group, Stamford, Conn., 1994
It's Off to Work We Go
"The office itself and most of our models for information technology today are industrial models. The notion of an office really is just a wholesale transposition of industrial processes. We process words in the same way we process metal to put into a car. And when you have a processing mentality, a place for processing, like an office, is essential. But the moment we abandon that processing model and go to stranger and newer models, then the idea of having a physical place where you go and sit down and have a desk and a stapler and all that becomes very quaint."
-- Paul Saffo, a director of Institute for the Future, Menlo Park, Calif.* * *
"People who suggest the end of the workplace totally misunderstand the social nature of work. There is a social fabric to work. Techno-geeks will talk about people wanting to get out of the office and wanting to work by E-mail only, but techno-geeks don't have the social side of life. They don't miss what regular people do."
-- Scott Cook, CEO, Intuit, San Francisco* * *
"The Conference Board report shows that more than 70 percent of large employers offer telecommuting options for employees. . . . So far, less than 1 percent of the employees eligible for the programs actually telecommute."
-- Urban Transport News, July 21, 1994