Some results from a recent survey of HR professionals about the inadequacies of reference checks.
An alarming percentage of 1,331 human-resources professionals recently surveyed bemoaned the inadequacy of information they received through reference checks. Here's where they had trouble:
Percentage who received
Job-related topic inadequate information
Salary history 30%
Qualification for a particular job 30%
Human-relations skills 43%
Reason candidate left former employer 44%
Work habits (absence, tardiness) 48%
Personality traits 52%
Violent or bizarre behavior 54%
Source: "Reference-Checking Survey," Society for Human Resource Management, Alexandria, Va., June 1995.
DONNA FENN is the author of Upstarts! How Gen Y Entrepreneurs are Rocking the World of Business and 8 Ways You Can Profit From Their Success (McGraw-Hill, 2009), about ways Gen Y is changing the entrepreneurial landscape.@donnafenn