HUMAN RESOURCES

Benchmark: Reference-Checking Woes

Some results from a recent survey of HR professionals about the inadequacies of reference checks.
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An alarming percentage of 1,331 human-resources professionals recently surveyed bemoaned the inadequacy of information they received through reference checks. Here's where they had trouble:

Percentage who received

Job-related topic inadequate information

Salary history 30%

Qualification for a particular job 30%

Human-relations skills 43%

Reason candidate left former employer 44%

Work habits (absence, tardiness) 48%

Personality traits 52%

Violent or bizarre behavior 54%

Source: "Reference-Checking Survey," Society for Human Resource Management, Alexandria, Va., June 1995.

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Last updated: Dec 1, 1995

DONNA FENN | Inc.com Contributing Editor

Donna Fenn is the author of Upstarts! How GenY Entrepreneurs Are Rocking the World of Business and 8 Ways You Can Profit From Their Success, an exploration of the ways Gen Y is changing the entrepreneurial landscape.




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