More than half of 500 managers of large and small companies surveyed in 1994 reported incidents or threats of workplace violence in the previous four years. While statistics suggest that many of those companies adopted workplace-violence policies after an incident had occurred, the negative impact of violence makes a strong case for more proactive measures.

* * *

What effect did the threat or incident have on the organization?

Among companies that experienced threat only Among companies that experienced actual incident
Negative impact on morale 43% 45%
Negative impact on worker productivity 39% 40%
Negative impact on production or delivery of service 24% 36%
Increased security costs 36% 41%
Increase in disability or workers' compensation claims 8% 15%
Increase in litigation 10% 11%

Source: "American Management Association 65th Annual Human Resources Conference On-Site Survey," San Francisco, 1994.

* * *