Benchmark: The Effects of Workplace Violence
More than half of 500 managers of large and small companies surveyed in 1994 reported incidents or threats of workplace violence in the previous four years. While statistics suggest that many of those companies adopted workplace-violence policies after an incident had occurred, the negative impact of violence makes a strong case for more proactive measures.* * *
What effect did the threat or incident have on the organization?
|Among companies that experienced threat only||Among companies that experienced actual incident|
|Negative impact on morale||43%||45%|
|Negative impact on worker productivity||39%||40%|
|Negative impact on production or delivery of service||24%||36%|
|Increased security costs||36%||41%|
|Increase in disability or workers' compensation claims||8%||15%|
|Increase in litigation||10%||11%|
Source: "American Management Association 65th Annual Human Resources Conference On-Site Survey," San Francisco, 1994.* * *
DONNA FENN is the author of Upstarts! How Gen-Y Entrepreneurs Are Rocking the World of Business and 8 Ways You Can Profit From Their Success, an exploration of the ways Gen Y is changing the entrepreneurial landscape.
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