Manager's Notebook

What entrepreneurs are telling Inc. about the flood of new technology
"It's overwhelming. Just when you get people up and running on the latest technology, it's obsolete or there's a better version."
--Owner, corporate-communications agency in Missouri

"We spend about $20,000 to $30,000 a year just on software and training. We went through two vendors before we got someone good. Still, we'll never be happy with the tools and software; we'll always have to upgrade."
--President, 20-employee manufacturer in New Jersey

"It's been very frustrating trying to get technology that's going to do what we need it to do and to set it up before it's outdated. We've had to work really hard just to understand what the consultants are saying to us."
--CEO, health-care provider in Tennessee