Upstarts: M.D. Entrepreneurs
Sports doctors kick off a consulting business
Pros' physicians team up to help market health products for athletes
Norm Scott, an orthopedic surgeon and the team doctor for the New York Knicks, tends to the likes of Patrick Ewing and Latrell Sprewell when he isn't treating mere mortals in his Manhattan office. In his off-duty hours Scott pursues an entrepreneurial sideline: consulting on health-related products.
Scott and some 30 other doctors, for example, helped design and test athletic braces for manufacturer Tru-Fit, a Becton-Dickinson company, which later created a new brand called Stardox (for Star Doctors). The Stardox label serves, in effect, as an endorsement by Scott and the other doctors of the high-end line of Tru-Fit-manufactured braces. The products are widely available in sporting-goods stores, where Tru-Fit promotes them with freestanding, interactive six-foot-tall display racks.
The Stardox label isn't the only one on the brace. The other is a brand that Scott hopes someday will appear on popular painkillers and sports beverages. It reads simply "by PTP."
The initials refer to the Association of Professional Team Physicians, a business that Scott and 39 other doctors who care for professional sports teams began two and a half years ago. Also based in New York City, PTP now comprises 120 professional-sports-team physicians who moonlight by the hour as expert consultants for Tru-Fit and other PTP customers. So far, only the Stardox braces sport the PTP label, but partnerships with two other companies--Thor-Lo, an athletic-sock manufacturer, and Phase Change Laboratories, a hot-and-cold-compress maker--could lead to more cobranded items.
PTP exemplifies a new wave of businesses being started by M.D.'s. The start-ups aren't confined to clinics and other medical businesses that physicians have typically established but encompass such fields as insurance, professional recruiting, and venture capital. "With the managed-care revolution, and entrepreneurship growing in general, we've seen many more start-ups, and they're in nontraditional areas," says Scott Weber, founder and copublisher of Physician's Practice Digest. Many doctors are working part-time outside their practices or quitting medicine altogether to start companies because, according to Weber, they are disenchanted with a managed-care system that has limited their pay, forced them to squeeze in more patients per day, increased red tape, and constrained care.
It was managed care, says Norm Scott, that caused him to start PTP. By the mid 1990s he was losing many of his patients to health-maintenance organizations with which he wasn't affiliated or which in any event curtailed referrals to specialists like him. His former patients, however, still deluged him with calls and questions.
Seeking to respond en masse and sensing a business opportunity, in December 1996 Scott began recruiting other professional-sports-team physicians to join PTP. The next year the company signed a contract with Tru-Fit, which is based in Lynn, Mass., providing PTP with royalties on Stardox sales. Without the "credibility" of the PTP partnership, says Louis Caprio, general manager of Tru-Fit's parent company, introducing the top-of-the-line brace to the market would have been far more difficult.
PTP swiftly hired Dean Howes, a former marketing vice-president at Bristol-Myers Squibb, as CEO, as well as two other executives. To develop a sales strategy, PTP engaged the Parthenon Group, a Boston-based management-consulting firm. Parthenon accepted a 10% equity stake as its fee, lured by the prospect of "building a brand around a unique asset of doctors," says Parthenon's managing director, Chris Jenny.
In joining PTP, the 120 doctors reportedly share in 5% of the company's profits, and they are invited annually to buy stock in the company. Seven of the doctors serve as the company's advisory board, steering it on such matters as deciding which products PTP should evaluate.
Howes declines to disclose PTP's revenues for last year but projects more than $1 million for 1999. So far, the PTP model is unique to the market. But it could face stiff competition should health-related companies begin partnering with prestigious research institutions whose reputation might overshadow the "prestige of sports teams," notes Dominique Hanssens, a marketing professor at the Anderson Graduate School of Management at the University of California at Los Angeles.
Another risk to the business is criticism by medical ethicists, whose attacks might undercut the credibility of PTP's endorsement. One such critic is Arnold Relman, former editor of the New England Journal of Medicine, who told Inc.: "These doctors have a financial interest in the products, so what they say about integrity is laughable." Howes counters that the advisory board safeguards PTP's probity, adding that the doctors, who retain their daytime practices, would never risk their reputation on questionable partnerships. "We don't claim Stardox is the best brace," he says. "We try to educate consumers on what constitutes a good brace."
Physicians' Net gain
"If I get pains in my feet when I jog, should I see a doctor or just keep running?"
That's a question that Inc. recently submitted to a Web site, AmericasDoctor.com. Within minutes, a doctor identified only as AmDoc19 began a response this way: "There are several possible causes: out of shape, bad shoes, or a medical problem."
AmericasDoctor.com, based in Owings Mills, Md., started dispensing its free round-the-clock medical advice early last year. The site isn't a Samaritan's good-hearted service but rather a for-profit venture. It earns revenues through hospital sponsorships, health-care-product sales, and advertisements. CEO and cofounder Scott Rifkin, an internist who has his own private practice, says he's planning an initial public offering this summer.
Rifkin is hardly the only M.D. who's using the Web to cash in on medically related services. Another is Stuart Weisman, a former gastroenterologist in Mountain View, Calif., who created ePhysician, a company that enables doctors, among other things, to order prescription drugs for their patients more easily over the Internet.
Even former U.S. surgeon general C. Everett Koop has his own for-profit Web-based business--a health-information emporium known as Drkoop.com.
Physicians Inc.--a sampler
What if you're in Tokyo and urgently need a doctor? Eliot Heher, a 36-year-old former internist, has an answer: turn to Highway to Health, his health service for travelers that's based in Radnor, Pa. He quit his job as a medical director at Aetna U.S. Healthcare, a health-maintenance organization, to start Highway to Health in 1997. "I'm not the type of guy who sold toasters in high school," says Heher, who started Highway to Health in the belief that he could influence health-care delivery more as an entrepreneur than as a doctor.
Heher's company offers TravelGap, a form of supplemental insurance for people who need medical care when they travel outside the geographical boundary of their primary health-insurance coverage. For $199 a year, a traveler under age 51 can obtain $100,000 in coverage abroad (or $25,000 worth in the United States) and access to Highway to Health's Web site to find a doctor and schedule an appointment in 50 countries.
Another doctor-turned-entrepreneur is Gigi Hirsch, 43, founder and CEO of MD CareerNet, in Brookline, Mass. Her Internet-based head-hunting and medical-information service draws on a database of more than 8,000 physicians, many of whom are "intensely interested in new kinds of nonclinical careers," says the former emergency-room doctor.
Two other doctors, Andrew Firlik and David Lowry, both 30 and still in their neurosurgery residency at the University of Pittsburgh Medical Center, have already started a company, Cortex. It screens health-related start-ups for venture-capital companies like the Mayfield Fund, based in Menlo Park, Calif., and projects 1999 revenues of $300,000.
M.D.'S DOUBLING AS M.B.A.'S
Number of graduates of three business schools who also have M.D. degrees (compared with four years ago)
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