IncBizNet

Resource Centers

Special Sections

Departments

Businesses for SaleFranchise Directory

Newsletters

Help Me...

header

back

Mel Zuckerman Canyon Ranch

for showing the way

If you have your health, the truly enlightened say, you have everything. It took a while, but Mel Zuckerman finally came around.

Grappling with his father's death from cancer and suffering from his own health problems, including ulcers, high blood pressure, and a host of unpronounceables, Zuckerman signed up for a California spa vacation in the spring of 1978. What began as a 10-day stint quickly turned into a monthlong sojourn. Zuckerman, a successful builder and developer in Arizona, had trouble breaking his new routine of hiking, relaxation, and healthy eating--so much so that he begged his wife, Enid, to join him. "I called her a week into my stay and said, 'Come out here, this is what I want to do for the rest of my life,'" Zuckerman recalls.

And he meant it. Instead of vowing to hit the gym more often or swearing off Snickers, Zuckerman spent the entire car ride home convincing his wife that they should open their own fitness resort. He didn't have to push hard. After all, it was something Enid had suggested years earlier, only to have Mel dismiss it as a ridiculous idea. Sometimes you just have to see it to believe it.

Within months, the Zuckermans liquidated their real estate holdings and purchased a former cattle ranch in Tucson. Still riding his fitness high and inspired to share it with others, Mel ignored the golden rule of real estate--and pretty much every other piece of conventional wisdom. "The first piece of land we looked at was the last one we looked at," he says. "It had a magical quality and the price was right. We started construction right away."

Less than two years later, Canyon Ranch opened its doors with eight guests and 88 staffers, including a bellhop named Mel and a chambermaid named Enid. Having blown their money on, well, everything else, the Zuckermans had no marketing or advertising budget, forcing them to rely on word of mouth. "We didn't have any big entrepreneurial plans," Enid says. "We wanted it to be a little ma-and-pa operation. We didn't have a clue about making it a money operation." Fitness vacations were still an anomaly, and business was slow at first. But the Zuckermans made sure each and every one of their few-and-far-between guests had a rich experience, and word did indeed spread. In three years, the resort's occupancy increased from 22% to 65%. With the '80s came a newfound interest in health and wellness, and Canyon Ranch found itself at the forefront of a cultural movement.

Today, the Zuckermans preside over a venerable fitness empire. In addition to the original Canyon Ranch, they operate another location in the Berkshire Mountains in Massachusetts, as well as three SpaClubs, pared-down versions of the signature resorts. In total, Canyon Ranch treats 400,000 guests a year and now boasts a staff of 2,200, including physicians, nutritionists, and fitness gurus. Next year, the Zuckermans will cut the ribbon on Canyon Ranch Living in Miami Beach, the nation's first healthy-living development community, featuring 151 condo-hotel suites, 467 condominium residences, and, of course, fitness and spa amenities. No strangers to the philanthropic world, they have also donated millions to fight cancer and promote preventive medicine.

A ma-and-pa operation no more, Canyon Ranch remains as committed to healthy living as Mel Zuckerman was after his 40-pounds-overweight epiphany a quarter century ago. In the most obese nation on the planet, he knows there are countless other potential converts like him out there. And he's determined to show them the light. "Your body is like a car," he says. "Both require regular servicing, premium fuel, and care and maintenance. The main difference is you have no trade-in value, so you'd better take care of what you've got."--Jen Laing

Jen Laing is a writer living in L.A.

25_mini_head

  1. Jeff Bezos, Amazon.com
    because "optimism is essential"
  2. Betsey Johnson, Betsey Johnson
    for her stylish life
  3. Russell Simmons, Rush Communications
    for his powerful example
  4. Scott Cook, Intuit
    because he learns, and teaches
  5. Sergey Brin & Larry Page, Google
    for their integrity. And, well, for Google
  6. David Neeleman, JetBlue
    for creating an airline fit for humans
  7. Tom Stemberg, Staples
    for doing it exactly right
  8. Jack Stack, SRC Holdings
    for going naked
  9. Judy Wicks, White Dog Enterprises
    because she's put in place more progressive business practices per square foot than any other entrepreneur
  10. Davin Wedel, Global Protection
    because he's a lifesaver
  11. Pat McGovern, International Data Group
    for knowing the power of respect
  12. Steve Jobs, Apple Computer, Pixar
    because we like to be seduced
  13. Lance Morgan, Ho-Chunk
    because a man must make his own arrows--Winnebago proverb
  14. James Goodnight, SAS
    for saying no to Wall Street (repeatedly) and yes to the people who really matter
  15. Stella Ogiale, Chesterfield Health Services
    for doing good while doing well
  16. Rhonda Kallman, New Century Brewing
    for seizing opportunity-- again and again
  17. Laima Tazmin, LAVT
    because she's a lot like other kids--and then again...
  18. Laura & Pete Wakeman, Great Harvest Bread
    for living a little --no, a lot
  19. Andra Rush, Rush Trucking
    for rolling up her sleeves
  20. Kathleen Wehner, Cirrus Aviation
    for refusing to quit
  21. Frank Venegas, Ideal Group
    because he parlayed a little bit of luck into a lot of good fortune for others
  22. Dan Wieden, Wieden + Kennedy
    because he's a true independent
  23. John Sperling, Apollo Group
    because he stirs the pot, and apparently always will
  24. John Stollenwerk, Allen-Edmonds
    for his commitment to U.S. workers. We also love the shoes
  25. Mel Zuckerman, Canyon Ranch
    for showing the way

«

Sound Off
 Total of 0 Reader Comments
 No comments have been posted yet.  
Add your own comments

Try a RISK-FREE Issue of Inc. Today!

Renew | Contact Us | Current Issue

Magazine Cover

Select Services

Apply for the Inc. 5,000