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Burning Questions

Exit interviews provide insights you can use to keep others from leaving. Here's what every manager should ask:

 
  • If the CEO left unexpectedly today and you were put in charge, what are the first things you would change?

  • What could have changed six months ago that would have prevented you from looking for a new job?

  • If you weren't looking, what factors tipped the scale when an opportunity came up?

  • Who do you think is next to resign? And why?

  • If one person leaving the firm would cause you to think twice about leaving, who would that person be?

  • Why didn't you leave us sooner than now?

  • How did your manager communicate your responsibilities? Do you think he or she was fair and reasonable?

  • Describe any areas of conflict that have affected either your performance or morale, or that you believe affected other employees.

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