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No two insurance policies are the same, but cyber insurance policies generally include coverage for the following incidents:
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Full Coverage
How to hedge your cyber risk.
Published April 2007
It's hard to shell out big bucks for things that you hope you'll never use. That's why buying insurance of any kind is such a drag. But when it comes to mitigating risks that could wipe out your entire business in a matter of days, many people opt to play it safe. And there's a new risk in town: cyber risk. Not surprising, following close behind is cyber insurance.
Such policies, which have been around for about five years, are designed to protect businesses should they fall victim to hacker attacks or other forms of online mischief or catastrophe. And more businesses are considering such coverage worth the expense. According to the 2006 CSI/FBI Computer Crime and Security Survey, 29 percent of U.S. companies say they have external insurance policies to manage cyber security risks, up from 25 percent in 2005. It's easy to see why. Nearly all companies now rely heavily on electronic information, which puts them at risk of losing business as a result of network downtime or being held liable by customers as a result of stolen personal data. Buffeted by stories of phishing attacks, spybots, and malicious viruses and worms, what responsible business owner wouldn't be interested in turning a variable risk into a fixed cost?
But purchasing a cyber insurance policy is far from a no-brainer. The policies are often confusing and pricey. The main problem: Cyber risk has been frustratingly difficult for insurers to quantify. Because cyber insurance policies are so new, there is a dearth of actuarial data from which to base the premium rates. "The insurance provisions have been drafted pretty narrowly," says Joshua Gold, a partner at Anderson Kill & Olick, a New York City-based law firm that specializes in representing businesses in insurance disputes. Gold, for example, has reviewed policies that claim to guard against "computer security incidents" on the one hand, but then exclude something as basic as a virus from that definition.
Indeed, because there is next to no case law for precedent in technology-related insurance claims, it's not uncommon for policies to come with four or five pages of single-spaced exclusions to the coverage. Says John Pescatore, an analyst at Gartner (NYSE:IT), an IT research firm based in Stamford, Connecticut: "The price of the policies is too close to the cost of an actual event. You may be better off just spending the money to avoid an incident."
Cyber insurance policies also have been difficult to apply for, often demanding that applicants undergo a third-party audit of their security practices. Fortunately, many carriers have streamlined the process and now write policies based on such factors as the size of the company, the amount of data it holds on file, how many people have access to that information, security policies, whether data is encrypted, and whether the company has experienced losses in the past. Premiums are edging downward, too. At the New York-based insurance giant AIG (NYSE:AIG), for example, a typical policy for a small company could cost as little as $1,000 a year in premiums, with a $1,000 deductible and up to $100,000 in coverage. "We've got a good handle on how to evaluate the risks now," says Nancy Callahan, vice president of AIG's identity theft and fraud division.



