- Preparation During this phase of the decision-making process, a leader recognizes and frames an issue so that his or her employees understand the concern. The team is mobilized to address the problem.
- Making the call Leaders don't endlessly weigh their options. They understand when the time has come to frame a judgment call as a yes-or-no decision. And they get their staff to firmly commit to that decision.
- Execution Not surprisingly, this is where many decision makers stumble. After making the call, a leader stays on top of the situation to make sure a decision is implemented correctly. A leader is also willing to adjust as new information becomes available.