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How To Find and Hire Good People

By: Inc. staff

Published May 2008

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There comes a time in the life cycle of your business -- if it's a successful venture, anyway -- when you can no longer juggle all the myriad tasks, big and small, that inevitably fall to the owner of a growing operation. This is just as well: Your core competency is your creative vision or your salesmanship or your motivational ability or whatever skill it is that's most crucial to the survival and growth of your company. And chances are it's not your talent for writing checks or sending out bills or balancing the books or hiring hourly help.

But focusing on what you do best first requires tackling some tough questions: How do you find the right senior staff member -- a general manager, say, or a bookkeeper or even a right hand -- whom you can rely on to keep the infrastructure of your business running smoothly while you focus on the big picture? How do you choose a great salesperson, HR manager, or warehouse supervisor?

Luckily, there's no need to reinvent the wheel here: Those who have gone before have fine-tuned the art of making the right hire. What follows is a four-part guide to best practices in recruiting and hiring: a step-by-step strategy for finding the right people, a list of the screening procedures, sample questions for the interviews you conduct, and additional hiring resources. Please read on.

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