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September 2010

FEATURES

Meet America's Fastest-Growing Company

His company ranks No. 1 on the 2010 Inc. 5000, with a mind-blowing three-year-growth rate. Here is his story.

How Bill Bartmann Lost It All and Got It Back

Bill Bartmann lost his company and his status as one of the richest people in the U.S. Here's how he rebuilt his fortune.

How Google Cost Me $4 Million

What happens when Google banishes your site from its search results? Entrepreneur Ryan Abood found out the hard way.

Responding in a Time of Need

When disaster struck in Haiti, entrepreneur Jean Orelien rushed to assist his homeland.

For These Business Partners, Age Is Just a Number

People thought Amy Gonzales was nuts for going into business with Kelly Caldwell, who was 17 years her junior. But they didn't allow that to stand in the way of their partnership.

How I Handled Myself During a Prison Riot

In 2006, Jerry Heftler ditched his old business model in favor of managing prisoners' outside care. And he proved his qualifications by jumping into action during a prison riot.

Balancing a Start-up and a Baby

Jessica Herrin is a pro at balancing a start-up and a baby. Tune in to her talk at this week's Inc. 5000 Conference.

What Politics Taught Me About Business

Even as mayor Glen Lang never stopped thinking like an entrepreneur. Instead he was inspired to start a new business.

From the Ashram to the Strip Mall

After living 20 years in an ashram, a scandal caused Michael Penny to start over and create a new life for himself, selling organic mattresses.

Why I Stepped Down

Why Eco-Products's Steve Savage thought the family business would be better off with a more experienced leader.

How I Beat the Fed

Gabriel Krajicek’s quick thinking saved his banking services company. Here's his story.

Why I Traded One Dream for Another

Stewart Pisecco was doing what he loved. Then he got an idea and risked his career to pursue it.

How They Stack Up

Here's a look at the largest industries on our Inc. 5000 list - by number of companies and number of employees. How does your company stack up?

Reflections on a Wild Year in Business

Piloting a fast-growth business is never boring. But last year appears to have been particularly action packed. Thirteen entrepreneurs share their memories.

The High Fives: The Top 5 Minority- and Woman-Run Companies

A look at some of the most interesting people and places on the Inc. 500

Hometown Heroes: Big Companies in Small Towns

Inc. 500 companies can show up just about anywhere. Here are eight big fish living in some pretty small ponds.

Serial Entrepreneurs Share Their Words of Wisdom

We asked the serial entrepreneurs on our list to name the most important thing they had learned as entrepreneurs. Here are our favorites.

The Case for User Reviews

When it came to adding user reviews to their website, co-founders Michael Ortner and Rakesh Chilakapati were at odds.

COLUMNS

Street Smarts |  Norm Brodsky

Norm Brodsky on Fighting Bureaucracy

What should you do when your new senior managers bring corporate ideas to your business? Veteran entrepreneur Norm Brodsky shares his advice.

Get Real |  Jason Fried

The Truth About Real Estate

Jason Fried viewed office space as a cost center, until he moved into pricy new digs. Find out why he changed his mind.

Balancing Acts |  Meg Cadoux Hirshberg

My Husband's Next Business

According to columnist Meg Hirshberg, the four words an entrepreneur’s spouse dreads hearing: “I have an idea.”

THE GOODS

Great Office Furniture

Looking to give your office a makeover? Check out this contemporary furniture.

4 New Web-Based Printers

A review of printers from Epson, HP, Lexmark, and Xerox.

An Archiving Service for Google Apps

Backupify is a new service that backups your Google Apps data.

How I Collect Customer Data

Entrepreneur Avesta Rasouli explains how he uses Wufoo to collect customer data.

4 New Gadgets for Watching TV on the Go

New devices let you watch live TV using mobile broadcast services by FLO TV and Mobile DTV.

A Hands-Free Way to E-Mail

New technology lets you access your Outlook e-mail, calendar, and contacts using your voice.

The Best Hotel Fitness Centers

A look at great amenities for the business traveler such as sunset yoga, boxing, and racquetball courts.

Ordering Shirts Online

We’ve tested three custom shirt tailoring websites to determine how good they really are.

A New 3-D Digital Frame

A picture frame designed to display photos and videos taken with Aiptek’s 3-D HD camcorder.

A Stereo on Two Wheels

A new stereo called CycleSound lets you listen to music on your bike.

How to Guides

How to Deliver Great Customer Service

Providing good customer service is often a matter of common sense. Follow these 10 tips to make your customers happy.


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