About a year ago, I realized I needed help with administrative tasks. Instead of hiring a full-time assistant or pulling any of my five employees away from billable work, I started using a virtual assistant service called TimeSvr.

The service, which charges $69 per month for an assistant that I share with other users, takes a lot of tactical work off of my plate. When I meet new client prospects at networking events, for example, I e-mail their contact information to my assistant, who adds them to my contact list, CRM system, and newsletter list; friends them on Facebook; and begins following them on Twitter. My assistant also handles some personal tasks, such as adding movies to my Netflix queue and making dinner reservations.

I can contact my assistant via text or Skype IM, but I prefer e-mail, because I can just send a request and forget about it. I also can monitor my assistant's progress using an online dashboard, which comes in handy during large projects that need to be broken into sections.

My business has really taken off over the past year. TimeSvr has contributed to that success by helping me keep my contact database current and giving me more time to focus on the big picture.

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