Managing Technology


Recent Managing Technology Articles

Show and Sell on the Web

By Leigh Buchanan |  Jun 1, 1998

Jim Schwertner, president of Capitol Land and Livestock, says he has improved his telemarketing staff's productivity thanks to clever use of the World Wid...  Read more

Criminal Record

By Shane McLaughlin |  Jun 1, 1998

Comdex brings to the Sands Expo Center, in Las Vegas, a lot of expensive computer equipment and a lot of opportunities for crime. So Frank Strocchia, whos...  Read more

QA: Sharing Information with Vendors

By Karen Carney |  May 1, 1998

Question: We have a few key vendors, and we hope that sharing certain timelyinformation with them will gain their trust. Any pitfalls...  Read more

Good Apples

By Shane McLaughlin |  Mar 17, 1998

Considering technology's rapid advances and built-in obsolescence, it's pretty amazing when a computer company ben...  Read more

Taking the Pain out of Purchasing

By Leigh Buchanan |  Mar 17, 1998

For Mie-Yun Lee, it started with the pit-marked business cards. It was 1992 and Lee, a research associate at consu...  Read more

Stranded

By Jeffrey L. Seglin |  Mar 15, 1998

Inc. 's Road Warrior lists the country's three best airports for a business traveler to be delayed in. He describes the workstations, business servic...  Read more

Words into Type

By Lou Bucelli |  Mar 15, 1998

A product review of Talk Text, from MobileWord. Talk Text allows you to call its toll-free number, dictate a memo, and retrieve the text from MobileWord's We...  Read more

Ports of Call

By Gerard J. Holzmann |  Mar 15, 1998

Serial and parallel ports, the holes that transmit data from inside a PC to the outside world, were invented in the nineteenth century. Morse's patented tele...  Read more

Sleep Is for Wusses

By Peter Carbonara |  Mar 15, 1998

Mark Landiak, a sales-training consultant, lists five tips for maximizing productivity and squeezing the most work into each day. His advice: sleep less, wor...  Read more

Bluebird's Unhappiness

By Emily Esterson |  Mar 15, 1998

Hal Rilbury had a ghost in the machine. Starting in late 1994, the founder and CEO of Bluebird Systems, a $10 million imaging-systems software developer b...  Read more

Chatter Box

By Ben Garber |  Mar 15, 1998

A product review of Concero Switchboard, a device promising switchboard and remote-dial capabilities for small and home-based businesses.  Read more

Six Routes to the Right ISP

Jan 1, 1998

Here are six questions to ask when you're selecting an Internet service provider (ISP): 1. Does the ISP provide access to such...  Read more

Congratulations! We Found Your Weak Spot

Jan 1, 1998

Net Daemons Associates, in Woburn, Mass., provides computer-network and system administration support as well as Internet services. When its managers real...  Read more

Clients, Partners, and Everyone Else: Let's Talk

Jan 1, 1998

The Web sites that really succeed are those that are different from others in their industry. For example, the corporate-facility construction business do...  Read more

Bringing Your Site Back Home

Jan 1, 1998

Here are some tips from Phaedra Hise, author of Growing Your Business Online: Small-Business Strategies for Working the World Wide Web (Henry Hol...  Read more

Intranet Solves Record-Keeping Problem

Jan 1, 1998

How does one small organization use an intranet, or internal Web site, to keep human resources operations up to par? Before Forsyth Dental Center, a nonpr...  Read more

Intranet Pros and Cons

Jan 1, 1998

Unlike many hyped-up trends, intranets make sense for small businesses . These internal Web sites provide an easy-to-reach and easy-to-upd...  Read more

Online Payments: Plastic or Digital Cash?

Jan 1, 1998

Few consumers have embraced the idea of using digital cash. CDnow, an online retailer in Jenkintown, Pa., has received next to nothing in digital cash sin...  Read more

Are You Really Ready for the Web?

Jan 1, 1998

It's one thing to get all excited about the Web," says Karen Rizzo, marketing manager at Kryptonite, a manufacturer of bicycle locks in Canton, Mass. "But...  Read more

Japanese Customers on Your Web Site

Jan 1, 1998

William Hunt struck out when he tried to market his earthquake kit in Japan's largest department stores. So his wife, a native of Hiroshima, helped him de...  Read more

Beware of Bugs

Jan 1, 1998

Jeff Bezos, president of Amazon.com, took a simple precaution when the giant online bookseller, in Seattle, was still an unknown start-up. Bezos tested hi...  Read more

Stylish Web Sites

Jan 1, 1998

"In fashion," says Kerry Clark, formerly an assistant designer at upscale clothing maker Nicole Miller, in New York City, "the eye is always growing tired...  Read more

Harness the Power of the Net

Jan 1, 1998

Net Gain: Expanding Markets through Virtual Communities, by John Hagel III and Arthur G. Armstrong (Harvard Business School Press, 800-338-3987, ...  Read more

Putting Internet Access to Work

Jan 1, 1998

You've heard the Internet hype. But what do ordinary businesses do with an Internet connection? Greenville Tool & Die (GTD), a 49-year-old automoti...  Read more

Net Your Customers

Jan 1, 1998

Before he makes sales calls, Doug Wright, president of a $4-million New York City graphic-design firm, prepares a Web page for his prospects. Customers ca...  Read more

Is It EDI or Else?

Jan 1, 1998

Ready or not, the age of electronic partnering has arrived. For many small businesses, that will mean replacing conventional order-taking and invoicing wi...  Read more

Will Peer-to-Peer Serve You?

Jan 1, 1998

As soon as you decide to set up a computer network, you'll have to determine if you want a peer-to-peer or client/server network. In a peer-to-peer networ...  Read more

Before You Serve Up a Server

Jan 1, 1998

As major computer manufacturers aggressively target the small-business server market, you have many server options, whether you're running a computer netw...  Read more

Get the Most from Firewall Power

Jan 1, 1998

Imagine that your house is surrounded by a huge metal fortress. It has one door, at which a gatekeeper stands and intercepts visitors. He asks them where ...  Read more

Telecom Shopping Tips for Soloists

By Rogers, Martha, Kasanoff, Bruce |  Jan 1, 1998

Many business founders are shocked when they suddenly find themselves in charge of MIS, having to decide which computers, office machines, and telephones ...  Read more

Are Your Employees Wasting Time?

Jan 1, 1998

Looking for an excuse to dump the company fax machine in favor of fax/modem software? Saving employee time may be the answer. At Roddy Temporary Se...  Read more

Optimizing Your Electronic Organizer

Jan 1, 1998

The right personal information manager (PIM) is an invaluable tool. The computerized datebooks, to-do lists, telephone directories and memo records can be...  Read more

Laptop Tips from the LAPD

Jan 1, 1998

Some estimates put the number of laptops stolen each year at more than 200,000, and that number doesn't include thefts that go unreported. In fact, busine...  Read more

Scan Every File

Jan 1, 1998

Robert Slade, author and computer virus expert, explains what viruses are and how to beat them: A virus is any program that reprod...  Read more

Respect the Net's Power

Jan 1, 1998

The Internet might be the cornerstone of your company's marketing strategy, or it might facilitate communications among employees spread across the countr...  Read more