Managing Technology


Recent Managing Technology Guides

How to Provide Customer Self-Service Online

By Inc. staff

If you plan to process orders and transactions on your small business's website, then you had better be prepared to field customer service questions online�...  Read more

How to Use Technology to Improve Customer Service

By Inc. staff

More companies are using technology to handle customer service in an efficient and cost-effective way. Here's how you can use data management and analytics a...  Read more

Build Traffic Using Search Engines

A search engine can be a Web site's best friend. A listing near the top of Yahoo or Goo...  Read more

Marketing on the Web

Marketing on the Web is an old game with new rules. It's a world of alliances, banner ads, e-mail marketing, and search engine techniques. If you're a savvy ...  Read more

On-line Community

It takes more than a healthy sense of corporate community to translate into a thriving online community. So at inc.com, we have put together links to a c...  Read more

Web-Site Starter Kit

You've surfed a million Web sites, but now it's your turn to jump into the fray with a site for your business. Where do you start? First know what you wa...  Read more

How-To | Internet in Business

Build Traffic Using Search Engines Search engines may index only one-third of...  Read more