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Mobile Sales Boost E-Commerce Start-ups on Cyber Monday

Close to 13% of purchases on Cyber Monday were mobile. That translated to increases in mobile sales for e-commerce start-ups from Etsy to Gilt Groupe.

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For e-commerce start-ups, Cyber Monday may soon take on a second moniker: “Mobile Monday.”

Close to 13% of total web-based purchases on Cyber Monday occurred on mobile devices, almost double the amount of mobile sales last year, according to the IBM Digital Analytics Benchmark.

“Rather than experiment with mobile commerce like we saw last holiday season, companies are now embracing it,” said Marshall Cohen, chief industry analyst at The NPD Group. “It’s no longer about how big you are, it’s about how effective you are at reaching your consumers whether that’s through a shopping app, an e-mail, a text message or social networking.”

As it turns out, some e-commerce start-ups were able to reap the benefits from their mobile efforts this holiday weekend.

Etsy, the online marketplace that allows artists to sell hand-made goods, saw more sales on Cyber Monday than any one day in its seven-year history, according to a blog post by CEO Chad Dickerson. But Dickerson added that almost one in three visitors to Etsy were shopping on mobile devices, compared to one in four on a typical day.

Mobile sales also played a key role during Black Friday weekend sales at the design daily deal site Fab.com. Weekend mobile orders accounted for 30% of total mobile orders, while mobile revenue 35% of total revenue, according to a Nov. 26 blog post by Fab co-founder and CEO Jason Goldberg.

Meanwhile mobile revenue at flash sales website Gilt Groupe hit 37% over Thanksgiving weekend, compared to 27% over the same period in 2011, Gilt Groupe CEO Kevin Ryan told Bloomberg TV.

“Flash sales have more mobile than almost any other type of site because if there’s a deal, you have to get it now,” Ryan said. “It’s perfect for mobile.”

 

Last updated: Nov 28, 2012

MATTHEW WONG is a digital journalist whose work has also appeared in Dow Jones VentureWire and The Wall Street Journal.
@mlcwong




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