Subscribe to Inc. magazine

More problems with Mint

Advertisement

Encouraged by Douglas Paul's comment on my last post about Mint, I decided to give Mint another shot. I loaded my husband's bank account onto our Mint account, and decided we would just ignore the fact that the money in our joint account is now double-counted. But I'm afraid that my frustrations have only increased.

1. Mint is only listing the transactions Jon has made in the last month. I have no idea why, or how to fix it.

2. Mint had lost the connection with a couple of our accounts, so I had to re-enter our log-in information. That's all well and good if I just have to remember my username and password. But Mint also demands that I remember which security questions I asked myself! For one of my accounts, it offered a list of maybe 15 questions. I had to pick four and answer them. This is something I've dealt with before on Mint, and if I don't remember the questions I have to log into my account and reset them! Luckily, in this case I was able to pick the correct four questions.

So, currently, Mint is double-counting our joint account and I have gained no benefit in terms of tracking our spending. Any suggestions?

Last updated: Mar 14, 2009




Register on Inc.com today to get full access to:
All articles  |  Magazine archives | Livestream events | Comments
EMAIL
PASSWORD
EMAIL
FIRST NAME
LAST NAME
EMAIL
PASSWORD

Or sign up using: