5 Ways to Alienate a Customer
These five dumb mistakes drive customers away. Fortunately, they're all easily avoided. Read more
Negotiating
Recent Negotiating Articles
4 Things Customers Don't Want to Hear
Just because your prospect is courteous doesn't mean he is interested. Use these tips to avoid boring your audience. Read more
5 Things Potential Customers Want to Hear
When you're going on a sales call, make sure you give your prospects the information they are looking for. Read more
Secrets of a Master Negotiator
Use these skills from a former trial attorney to increase your ability to negotiate a deal. Read more
Raise Prices Without Losing Customers
Sometimes you simply need to raise rates to keep your business viable. Use these five strategies to avoid a customer exodus. Read more
Responding to 'It Costs Too Much'
You can gently transform the world's most common sales objection into a commitment to buy your product. Read more
These 2 Start-ups Rock at Strategic Partnerships
Start-ups can get a huge boost from partnering with larger companies. Bespoke Post and Parking Panda are growing thanks to key partners. Here's how they did it. Read more
How to Close: Selling in the 'Red Zone'
As you get nearer to closing a deal, more obstacles may appear. Make sure you have a game plan. Read more
How to Negotiate a Complex Deal
To get the best outcome, you need to answer these four important questions before you get to the bargaining table. Read more
Toughen Up, Ladies: 7 Ways to Be a Better Negotiator
Studies show women lack confidence when it comes to asking for what they want. Here's how to get it back. Read more
Without This Skill, You Won't Succeed
It doesn't matter what industry you're in. This is the one thing all successful people know how to do well. Read more
How to Close a Sale
You'll sell more if you make closing a natural part of your conversation with the customer. Read more
How to Handle ‘It Costs Too Much!’
You can make the sale even after a customer says your price is way too high. Follow these easy steps. Read more
Be More Profitable: 12 Easy Tricks
These easily implemented tweaks will help you cut sales costs while increasing revenue. Read more
Negotiating for Wimps
How to ask for what you want -- and get it. Eleven tips for the confrontation-shy. Read more
8 Ways to Build Customer Loyalty
Top salespeople use these simple rules to keep their customers buying from them--even in the face of steep competition. Read more
5 Traits of Highly Successful Salesmen
Are you cut out to make the sale? Make sure you've got these characteristics--or else learn to develop them. Read more
Selling to a Huge Firm: 6 Simple Steps
Selling to a corporate behemoth takes time, effort and patience. Use this map to track your customer's buying process--and stay one step ahead. Read more
Negotiation: Why Sometimes Failure Is the Best Outcome
Negotiating is not about sealing the deal, but framing the optimal relationship. Sometimes that's impossible. Read more
Why Free Consulting Is a Bad Idea
If you can't draw a hard line, you may end up losing both the sale--and your shirt. Read more
15 Simple Rules for Customer Negotiations
These 15 easy rules will help you ensure that negotiations work to your advantage, and also benefit your customers. Read more
How to Negotiate a Land Deal
A successful negotiation takes place when both the buyer and seller believe they have received a good price. Read more
How to Be a Tough Negotiator
A hard-nosed approach to getting paid in full and on time. Plus, what happens when the FBI seizes your business, and the rest of today's news. Read more
How to Negotiate When Buying a Business
If you're naturally gifted in the art of negotiation, buying a business will put your skills to the test. If you're not, you're going to need to brush up in ... Read more
5 Things You Should Never Say While Negotiating
If you're new to negotiating or find it difficult, here are some missteps to avoid. Read more
How to Negotiate Effectively
Steps for getting what you want at the negotiating table. Read more
How to Close a Sale
Here are some strategies to help create a win-win business relationship of customer satisfaction and longevity. Read more
7 Tips for Masterful Negotiating
Whether you're trying to close a major account or get a better rate from a vendor, here are expert pointers on how to win in negotiations. Read more
When Negotiating, Always Listen Before You Speak
It pays to find out what the other side is thinking, then adjust your position accordingly Read more
Doing a Deal With a Huge Male Ego
Don't let a huge male ego discourage you from making a deal. Here's some advice on how you can handle the situation. Read more
Beyond Getting to Yes
As business owners, some days it may seem as if we spend all of our time negotiating. There are suppliers to manage, employees to satisfy, funding to pur... Read more
Reeling In the Big One
Landing a big, brand-name client can make all the difference. Here's how a start-up can do it. Read more
Take It Or Leave It: The Only Guide to Negotiating You Will Ever Need
If you want to be a better negotiator, you can buy 24 books, take 12 courses, and attend 7 seminars -- or, you can read this article . Read more
Real-World Negotiating
In "Negotiating in the Real World," author Victor Gotbaum offers tough and practical approaches to getting what you want. Read more
Creating Win/Win Negotiations
Here are four ways to create negotiations where everybody comes out ahead. Read more
- 1
- 2