The plug-in allows users to access ShoreTel's IP telephony features from Lotus Sametime.
ShoreTel (NASDAQ:SHOR) has teamed up with IBM (NYSE:IBM) to integrate ShoreTel's distributed unified communications solutions with IBM's unified communications and collaboration platform, IBM Lotus Sametime. The plug-in will allow joint customers to access ShoreTel's distributed IP telephony features from within their Lotus Sametime application.
The joint solution allows companies to integrate voice capabilities throughout their IBM collaboration application, offering greater productivity and collaboration. Easy to deploy, manage and use, the new solution can be easily scaled and customized for industry-specific needs.
"Working with ShoreTel, we will enable customers to seamlessly add vital capabilities for voice communications, collaboration and productivity to their IBM-powered business processes," Bruce Morse, vice president of unified communications and collaboration at IBM, said in a statement.