Microsoft To Upgrade VoIP

Response Point SP1 helps small businesses switch over from analog phones.

Microsoft (NASDAQ:MSFT) has announced plans to release a feature update to its Response Point VoIP phone system for small businesses. The Service Pack 1 will be available this summer as a free download.

Response Point SP1 will help small businesses move from analog phone service to VoIP without the need for technical expertise. The upgraded solution features a VoIP account setup wizard in the Response Point Administrator for quick and easy scalability. It also allows businesses to select a local phone number for use in remote locations.

"Small businesses rely heavily on the phone to communicate with customers and want a solution that allows them to reliably reach as many customers as possible at a low cost," Xuedong Huang, general manager for Response Point at Microsoft, said in a statement. "Response Point SP1 will make it easy to transition from traditional analog service to the promise of digital voice services."