Subscribe to Inc. magazine
GROW

Bigger Role for Support Staff

A survey finds administrative workers are taking on more duties in the workplace.
Advertisement

Driven by a surge in office technology, administrative support workers are taking on a bigger role in the workplace, senior managers say.

Nearly three quarters of 150 executives surveyed by OfficeTeam, a Menlo Park, Calif.-based staffing service, said support staff responsibilities have grown in the last five years to include everything from managing budgets to negotiating vendor contracts, overseeing projects and maintaining Websites.

As a result, support workers today have a wider range of career options than they did in the past, the survey found.

Dave Willmer, OfficeTeam's executive director, credits the increased role to better technology in the workplace.

"Administrative assistants can achieve seniority within their role of profession, or leverage their special skill sets to obtain supervisory positions in administration, human resources or other departments," Willmer said in a statement.

 

Last updated: Mar 19, 2008




Register on Inc.com today to get full access to:
All articles  |  Magazine archives | Livestream events | Comments
EMAIL
PASSWORD
EMAIL
FIRST NAME
LAST NAME
EMAIL
PASSWORD

Or sign up using: