The Packet8 Virtual Office CTI allows Salesforce users to access high-quality digital voice.
8x8 (NASDAQ:EGHT) has unveiled its Packet8 Virtual Office hosted iPBX business phone solution for salesforce.com's (NYSE:CRM) AppExchange marketplace.
The Packet8 Virtual Office CTI (computer telephony integration) application allows Salesforce users to access high-quality digital voice, hosted iPBX features and enhanced communication tools, such as onscreen dialing and contact-driven screen pops directly from their Salesforce database. The Packet8 Virtual Office service is a cost-effective, user-friendly replacement for traditional PBX phone systems. It features auto attendant, music on hold, worldwide extension dialing, business-class voicemail, conference bridge and ring groups.
"We are pleased to offer salesforce.com customers integrated access to the Packet8 Virtual Office hosted iPBX service and to provide our existing Virtual Office subscribers with this new feature at no extra charge," 8x8 chairman and CEO, Bryan R. Martin, said in a statement.