The move integrates a monitored response to technology issues with hosted security services.
McAfee (NYSE:MFE) and remote PC support services provider, PlumChoice, have teamed up to provide McAfee's small business and home office customers with a comprehensive solution for PC security and technology support through PlumChoice's SAFElink service platform.
The joint solution integrates PlumChoice's full-service monitored response to technology problems with McAfee's Total Protection for Small Business (ToPS) managed and hosted security service. PlumChoice's solution includes equipment setup, training, ongoing support and monitoring, and repair on PCs, networks, printers and PDAs. The SAFElink platform enables advanced services such as on-demand assistance or scheduled support at the customer's convenience.
"PlumChoice is proud to partner with McAfee to complement their robust security solutions and to offer the McAfee ToPS product to our customers," Fred King, vice president of sales and marketing at PlumChoice, said in a statement. "Security is a top priority for every consumer and small business."