Microsoft (NASDAQ:MSFT) has introduced an on-demand version of its popular customer relationship management solution. Microsoft Dynamics CRM Online delivers a full suite of marketing, sales and service capabilities through a Web browser or directly into Office and Outlook.

The new hosted service provides instant access with no IT infrastructure investment or setup required. It comes available in the Online Professional package, which features five gigabytes of data storage, 100 configurable workflows and 100 custom entities, or the Online Professional Plus package, which delivers all the capabilities of the first version plus offline data synchronization with expanded data storage, workflow and customization options.

"At Microsoft, we're revolutionizing how companies deploy marketing, sales and service solutions to users within their organization," Brad Wilson, general manager of Microsoft Dynamics CRM, said in a statement. "Microsoft Dynamics CRM delivers the power of choice to customers, with a familiar and productive user experience and a multitenant platform that enables fast on-premise implementations or 'instant-on' deployments over the Internet."