Office and Operations


Recent Office and Operations Articles

On-line: Who Owns a Web Site?

Two Web site experts explain how to avoid someone stealing your home page.  Read more

Quicker Liquor

A close-up look at how a liquor store is using IT and a World Wide Web site to increase sales.  Read more

Softwear

The story of how a clothing manufacturer became a software vendor when he couldn't find suitable business software.  Read more

Coming Up Roses

A mobile wholesaler explains how he is using his laptop to stay ahead of the competition.  Read more

Entrepreneur of the Year

A close-up look at the 1995 Entrepreneur of the Year, and how he built the company that won him the title.  Read more

Licensing: Rent a Brand

The president of bird-feeder company that negotiated a license deal with Disney explains why it was a success.  Read more

Virtual Reality

The pitfalls and rewards of using subcontractors are explained by a manager who relys on them.  Read more

Behind the Times

The problems of outmoded labor laws are detailed by a CEO who explains that they must be brought up-to-date.  Read more

Law of the Cyberland

A lawyer offers precautions for employers to protect them from electronic liablities.  Read more

What Was Your Biggest Technology Blunder?

Five different business people chronicle the mistakes they made while using technology in their companies.  Read more

Distribution: Shipping Ahoy

A controller tells readers how she automated her company's shipping department.  Read more

Benchmark: The Cost/Benefit of ISO Registration

A comparision of the cost of getting an ISO registration to the annual savings and revenues it generates.  Read more

Benchmark: The Cost of Phone Service

The results of a survey of 1200 companies on what they typically pay a month for phone service.  Read more

Hot Tip: Do-It-Yourself Factories

Company: Buschman Corp. Founded: 1978 Start-up capital: $500 You gotta hand it to Tom ...  Read more

Personal Finance: Prenups and Other Protections

A lawyer gives some advice on how to mitigate the threat of a divorce settlement.  Read more

CD-ROM: Find Phone Numbers, Faster

CD-ROM phone databases eliminate the need for volumes of reference books; quick reviews of four different packages.  Read more

GuruWatch

This activist/philosopher/author talks to Inc. Technology about the long-range effects of technology on employees.  Read more

Turbocharging Customer Service

A look at how various companies are using technology to stay in touch with their customers.  Read more

Company Profile: The Missing Link

A close look at an educational software development firm and how they got their products to the national market.  Read more

Personal Finance: Don't Let Divorce Break Up Your Business

Two divorce lawyers offer entrepreneurs some tips on how to make a business "divorce-proof."  Read more

Benchmark: When Voice Mail Answers the Phones

Several CEOs from different industries explain how they use voice-mail to answer their companies' incoming calls.  Read more

The Smart Vendor-Audit Checklist

Supplier audit form designed to help a company recruit the best vendors.  Read more

From Easy Orders to Disorder

A company loses control of its overseas distribution and pays a hefty fee to get it back.  Read more

Avoid Insurer Roadblocks

How to negotiate with insurers to avoid roadblocks.  Read more

Surviving the Jump to Warp Speed

A CEO explains how technology gives businesses a means to change while it also forces such change.  Read more

Reprogramming the Company

A close-up study of how a company brought in its own expert to upgrade its system, and what that was like.  Read more

Riches from Rags

After nearly failing, the clothing manufacturer profiled in this article turned to technology, and business is booming.  Read more

The Long Good-byte

A profile of a private investigator who uses high tech tools to gather information for his clients.  Read more

Will Your Next Big Technology Investment Pay Off?

Business owners and computer-industry experts tell readers what technology they plan to buy, and why.  Read more

The New and Improved American Small Business

A close-up look at what it takes for a small business to battle with giant, nationwide competitors.  Read more

Programming: Software from Scratch

Different executive officers compare customized software to off-the-shelf packages.  Read more

Voice Mail Tops Telemarketers

Anticipating a good response to his television ad, Menderes Akdag of Lens Express, in Deerfield Beach, Fla., hired a telemarketing firm to field calls for...  Read more

Art for Business's Sake

One way to get a unique benefit out of a charitable contribution is to donate money to an art museum--some have programs that allow companies to borrowart...  Read more

Home Sweet Homebase

Most entrepreneurs start their companies in whatever town they happen to be living. But sometimes the city you're living in can feel all wrong. That was t...  Read more

The Value of Being Precise

It may seem inconvenient or expensive to put agreements with suppliers into precise contracts, butdo it anyway. Vague contracts can come back to haunt you...  Read more