Office and Operations


Recent Office and Operations Articles

The calendar method

Keeping employees focused on goals by using a master calendar of work to be done.  Read more


Controlling Legal Costs

Controlling legal fees by requesting detailed bills and other cost-cutting advice.  Read more


People's court

Handling internal disputes through a formal employee council.  Read more


Recruiting Affiliates

Creating a network of affiliates to distribute your products and services globally.  Read more


Sign Of The Times

Businesses move into empty banks, taking advantage of the drive-in windows.  Read more


Sign Of The Times

Survey reveals that most companies are not interested in long-term investment in productivity and quality.  Read more


Network: July 1990

Network reader-to-reader advice.  Read more


Quality Wins

Requiring suppliers to meet quality standards.  Read more


Facelift

Franchisor O! Deli had trouble securing contracts for new locations.  Read more


Back to the Future

A foundry shop uses outmoded technology to create state-of-the-art production and better service.  Read more


Over There

Beverage maker bypassed the problems of U.S. expansion by marketing overseas.  Read more


Life After Death

Company board members sign a buy-sell agreement to protect the company's assets in the event that one of them dies.  Read more


Too Close for Comfort

How to keep your foreign distributor from becoming your competitor.  Read more


When Quality Isn't Free

Woopps Enterprises fixes manufacturers' mistakes for clothing exporters and retailers.  Read more


Growth Strategies: Buy the Buy

A retailer creates discount store where all of the merchandise sells for less than 98 cents.  Read more


Quality Bounce Back

Company holds a two-day extravaganza to reward its suppliers.  Read more


Guerilla Contracts

CEO saves on legal fees by writing his own international contracts.  Read more


Hotline

Hotline information paragraphs  Read more


Mail Order Lobster

Company receives toll-free calls and mails lobsters anywhere in the country.  Read more


Sounding Off

Employees at Winter Gardens Salad Co. sound a matterhorn to alert fellow workers of a production mistake.  Read more


Paying Up Quickly

Construction company president pays suppliers in 30 days as a means of distinguishing his business from the competition.  Read more


Tour Guide

Travel agency owner spices up his office with a book shop, video-viewing area, and private suites for discussion.  Read more


Magnificent Obsession

Company founder obsesses over quality control and spends millions on patent protection, all to keep his product unique.  Read more


How Did You Chose Your Lawyer?

Chart: How 126 high-tech businesspeople with an average $5 million in sales and 50 employees chose their law firm.  Read more


Getting Even

After a contract fell through with 7-Eleven, a Maryland businessman started his own chain of convenience stores.  Read more